In reading some of these negative reviews I am wonderfing if some of the people are Embassy Suites competition or if these people expect much more than could possibly be delivered.
Our nephew got married on Saturday and several of us came from out of town on Friday and stayed both Friday and Saturday.
We all thought everything was wonderful, especially the front desk. We didn't get chance to enjoy manager's reception (except for one drink) either night because of pre-planned dinner and 4PM wedding. We all thought the breakfast was delicious. I had the omlet both days and it was cooked perfectly..
My husband and I were on the 13th floor and our room was beautiful. A wonderful view of the city!
We had about 8 rooms and did not hear one of the complaints that I am reading here. My one and only complaint was that the dining area and bar area were very cold. We spoke to the front desk and they said it was a new system and they are working to get it to a comfortable temperature.
We have been Hilton Honors members since 1997 and have never had a complaint about any of their properties but especially loved this Embassy Suites.
- Official Description (provided by the hotel):
- The Embassy Suites West Palm Beach - Central features an ideal location, award-winning service, and first-class amenities to stand out as one of the top West Palm Beach hotels. Situated just off I-95, less than five-minutes from West Palm Beach Airport, this prime location offers easy access to the Kravis Center, many of south Florida's finest beaches, and CityPlace where you can enjoy the area's best shopping and dining experiences. Guests will be greeted with a warm welcome and friendly smile as they check into spacious guest rooms highlighted by stylish decor, 37" flat-screen TVs, free WiFi, and select suites with walkout balconies. The onsite Atrium Restaurant provides a delicious menu of American favorites prepared with the freshest local ingredients for breakfast, lunch, and dinner, and guests can unwind with a signature cocktail or a craft beer from the Atrium Lounge. Maintain your active lifestyle in the 24-hour fitness center or on the outdoor tennis courts, spend the afternoons soaking in the Florida sun by the outdoor pool, and relax in evening in the dry sauna or whirlpool tubs. With over 18,000 sq. Ft. Of flexible event space, this is also an excellent venue for hosting business meetings, corporate conferences, and weddings. The Embassy Suites West Palm Beach hotel has a premier location and the perfect combination of amenities to make it the best choice for your next business trip, family vacation, or weekend escape to West Palm Beach, Florida. ... more less
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- Also Known As:
- Embassy Suites West Palm Beach - Central Hotel West Palm Beach
- West Palm Beach Crowne Plaza