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“Great hotel for business travel”

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Homewood Suites West Palm Beach
Ranked #13 of 34 Hotels in West Palm Beach
Certificate of Excellence
Jupiter, Florida
Level 5 Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great hotel for business travel”
Reviewed March 27, 2012

This hotel is a good choice for for a business traveler in the West Palm area. Super close to the interstate. Complimentary breakfast and dinner on weekdays--the food isn't fancy but it is free which is a nice bonus. Suites are spacious. Kitchens have microwave and refrigerators. Loved that the hotel will go to the gocery store and drug store for you if you leave them a list of items to purchase. The manager, Lou Dawson, is great. Mini golf close by for families travelling with children. Hotel books up fast so I would suggest making a reservation.

  • Stayed February 2012, traveled on business
    • Value
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Helpful?
2 Thank hkw74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jasonpoynter, Director of Sales at Homewood Suites West Palm Beach, responded to this review, March 29, 2012
We appreciate your review and hope to see you back in the near future! We are located in a quiet business park next to the interstate that is convenient for our corporate guests. Our location is centrally located to everything leisure as well. Minutes from Downtown, Cityplace, the Gardens, or our beautiful beaches.
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639 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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MI
Level 6 Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 13, 2012

The room are nice and fresh, good housekeeping but rest of hotel is a bit tired. The food selection is limited and of less than normal for a Hoomwood. For dinner last night only hot dog, bun and chili. Nothing for the dogs ie, cheese, onions, etc., no salad , no soup, just hot dogs. Same for breakfast, no fruit, no oatmeal, just the normal scrambled eggs, greasy potatoes and waffle

  • Stayed March 2012, traveled with family
    • Value
    • Location
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Helpful?
2 Thank MiCowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jasonpoynter, Director of Sales at Homewood Suites West Palm Beach, responded to this review, March 29, 2012
Thank you for your review. Homewood Suites rotates our breakfast items daily and never serves the same dinner item in the same month. We also offer full kitchens that you can prepare your own food if you wish. We hope these options made it more convenient for you during your stay.
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Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2012

I am appalled at the level of customer service at this Hotel. I stayed there for over a month for business.I had money stolen out of my room,If i was lucky they would clean my room,when i called in a wake up call it sometimes worked,and the food preparations in the morning and the evening were sub-standard.It could be compared to just throwing some food out there and letting there customers eat it,and god forbid if you have to go into work eairly and try to get some coffee you will get screamed at by the server.A Hotel policy of cleaning rooms at 5:30PM(when i got home from work and in the shower)is not the standard in this industry.For the money my company paid i rate this hotel extremely terrible.I did contact the manager while i was there and yes he was all smiles, yes sir to everything, AND NOTHING CHANGED!!!.I work for a very large company and will be forwarding this email to those who make the travel plans,and personally Homewoods Suites will be lucky if i ever stay at there hotel again.

  • Stayed February 2012, traveled on business
    • Value
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Helpful?
2 Thank JP130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 26, 2012

Very good value. Nice large room with full (small) kitchen, dining table and sitting area. Good bed, nice linens. Free buffet breakfast was a plus - we enjoyed the fresh fruit, waffles, cereal, yogurt, etc. The steam table eggs and breakfast meats were just ok.

  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Retired_and_Going
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jasonpoynter, Director of Sales at Homewood Suites West Palm Beach, responded to this review, February 28, 2012
Thank you very much for your review. We are glad you enjoyed the complimentary breakfast. Guests that stay with us from M-TH also enjoy a complimentary dinner with beverages. We hope to see you again soon!
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Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 20, 2012

Tge hotel itself was very clean and the staff was very friendly. The rooms however were not vacuumed for the entire week we were there. The pool also wasn't very clean. You get the option of free breakfast and they also offer a free dinner and grills for cooking outside if you don't want to go out. Overall it was a nice place to stay

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennyfur727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MA
Level 5 Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 16, 2012

We stayed in a 2 bedroom suite with my daughter & grandaughter for a week. One bedroom had an extrmely comfy, cozy king size bed, bureau, desk,& TV with attached bathroom. The other bedroom had 2 queen size beds, bureau and bathroom with a large 2 sink vanity. The shower/ toilet area were seperate from the sink/ vanity area which was nice. There was a small kitchen with a medium size refrigerator, sink, microwave, dishwasher and a 2 burner stove. I do wish there was a small oven. A small kitchen table with 2 chiars seperated the kitchen and living area which was composed of a small couch and chair. The TV was on a bureau which came in quite handy for more clothes. It was a good size and we didn't feel crowded in the suite. It was pretty quiet too. My husband and grandaughter enjoyed the complimentary breakfast each day. Free food and beer/wine Mondays -Thursday nights. We only ate the night there was chicken parmesan. Chicken was tasty, just wish there was a little more sauce on it. They also served breadsticks and a vegetable, also a salad.
The pool was clean and there were not a lot of people around. Used the laundry facilities which were on the 2nd floor. Kind of wish they had laundry on every floor. They washed and dried quickly and were reasonably priced at $1.50 per load.
The employees were extremely friendly.
The only thing that I was kind of unhappy with was that my room was never vacumed or dusted for the entire week. I have stayed at other hotels for a week and this has been done.
There is a gas station and some fast food places down the street and a Walmart which came in very handy buying food and beer. We ate mostly in Palm Beach Gardens which has some delicious restaurants and was only about 10 minutes away.
Overall, I think this was a great place and would stay here again.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SuzieAMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jasonpoynter, Director of Sales at Homewood Suites West Palm Beach, responded to this review, February 23, 2012
Thank you very much for taking the time to write such a thorough review of our hotel. We appreciate your feedback, and are glad you enjoyed the Homewood Suites. Please visit us again when you return to the area.
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Seoul, South Korea
Level 5 Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 1, 2012

Another awesome Homewood. Perfect place to stay when away from home because you have your own mini apt. My only complaint would be the location, but it's a quick 10min drive to City Place.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank conbonKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jasonpoynter, Director of Sales at Homewood Suites West Palm Beach, responded to this review, February 2, 2012
Thank you for your comments. We hope to have you stay with us again. PGA Blvd and Downtown West Palm Beach/City Place are just minutes away at an affordable rate.
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Additional Information about Homewood Suites West Palm Beach

Property: Homewood Suites West Palm Beach
Address: 2455 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in West Palm Beach
#9 Business Hotel in West Palm Beach
#9 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites West Palm Beach 3*
Number of rooms: 114
Official Description (provided by the hotel):
Homewood Suites West Palm Beach is an all-suite property offering suite accommodations for business, pleasure and extended stay travelers. We’re located within two premier corporate parks providing easy access to I-95 and just moments away from winning beaches. Our suites will make you feel right at home with hotel amenities including fully-equipped kitchen, two 42 Inch televisions, and complimentary high-speed Internet. Additional amenities include swimming pool, fitness center, business center, meeting room, billiards room. ... more   less 
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Also Known As:
Homewood Suites West Palm Beach Hotel West Palm Beach

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