This Courtyard is located fairly close to I-95, so getting to other parts of the West Palm area is convenient. They have renovated the lobby to include several seating areas, an office area with three computers and printers, and a bistro. The office area was functional, although there was absolutely no privacy since the computer screens faced the main lobby area. There was plenty of paper to refill the printers, and lots of pens, but no stapler. The bistro was nicely decorated and offered table service, but the prices were rather high for what is being provided. There is also a little "market" area to the right of the check-in desk, offering extremely overpriced items such as candy, toiletries and microwave meals.
The microwave was so filthy, I could not use it and asked the front desk staff if they had cleaning supplies. They tried to clean it, but ultimately a maintenance man took the whole thing away to be cleaned in private!
The room was nicely decorated, but the mattress was hard and cheap looking. I agree with some of the other reviewers on this point. The linen was cheap and the blankets thin, but I adjusted the thermostat to a more moderate temperature, which took care of that issue. There is a large flat screen television, and wifi in the room which worked just fine. There are, however, two tiers of wifi: the free service is only sufficient for checking email and going on Facebook, not for streaming Netflix or similar activities. For this you need to have the $4.95/day wifi. I thought this was worth the money, since I prefer to watch Netflix rather than watch television. However, at check-out I noticed that they had charged me $6.95/day. I brought this to their attention and the $2/day was refunded immediately. Sneaky, yes?
All told, this was a decent place to stay and served my needs well enough. Is it up to Marriott standards? Probably not. Could they improve on a few things? Absolutely! But I'd return if I was able to get the same price as I had through Hotwire.
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- Also Known As:
- Courtyard West Palm Beach Hotel West Palm Beach
- West Palm Beach Marriott
- West Palm Beach Courtyard