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“Beautiful Location, Average Interior”

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Holiday Inn Hotel & Suites Vero Beach - Oceanside
Ranked #15 of 27 Hotels in Vero Beach
GreenLeadersSilver level
Holland, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful Location, Average Interior”
4 of 5 bubbles Reviewed April 17, 2013

It was a real treat waking up to the sound of the ocean and having the ability to walk out to the beach from our room. But - the bathroom door didn't fully close... It wasn't really a door. It slid and never completely shut. Having no privacy was a dampener on the trip. The chairs were very rigid. If you are planning to only sleep here I suggest it due to the location. It isn't a luxurious stay though.

  • Stayed March 2013, traveled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank sarroseseab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Vero Beach - Oceanside, responded to this review, May 6, 2013
Dear sarroseseab,

Thank you for posting a review of our property. I am pleased you like the location of our hotel. We take our guest comments very seriously and always strive to provide a unique experience to all our guests. I sincerely apologize for any inconvenience you may have experienced due to the condition of the bathroom door and room amenities. Your input will be shared with our management team to take into consideration for future upgrades.

Thank you again for your comments. I hope that you will afford us another opportunity to show you how great our hotel is.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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378 reviews from our community

Traveler rating
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    130
    79
    40
    39
See reviews for
128
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Newport, Rhode Island
Level Contributor
237 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 bubbles Reviewed March 29, 2013

This is a nice hotel on the ocean smack dab in the middle of Vero. You can walk to all shops and restaurants from here. Our room was your average clean two-bedded double but with a marvelous sea view (room 339) and a great balcony. With the sliders open even a crack, we could hear the waves crashing from all over the room. Great showerhead too. Mulligans bar and restaurant is attached to the hotel; it's a casual place with beachfront seating. Good breakfast! A plus is that the hotel is pet-friendly.

Room Tip: Ask for the ocean side!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pthomas156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed March 15, 2013

The location is excellent and the staff are all very accommodating in the hotel. The staff in the attached restaurant however leave a lot to be desired. Fortunately there are many good places to eat close by. We found the rooms overpriced due to the location I'm sure.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alden38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Vero Beach - Oceanside, responded to this review, April 9, 2013
Dear Alden38,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed March 14, 2013

The location of the hotel is great. It sits on the block next to the ocean so the ocean side rooms have a wonderful view. The city side of the hotel, of course, has the street view of businesses. We liked the proximity to the ocean and the sports bar attached was a fun place. However, the room itself is old and small and outdated. Don't expect much from the room itself. Hotel staff were quite helpful and cheerful. I really expected a much better room for the price that was paid.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Vero Beach - Oceanside, responded to this review, July 17, 2013
Dear Jamie S,

We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your thoughts, and hope you will give us the opportunity to serve you again in the future.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed February 11, 2013

Stayed for one night on points in an ocean front room on the first floor. While this is an older hotel, they appeared to be doing (or have done) significant upgrades, at least to the room we were in. The room was clean and the bed very comfortable. The bathroom was in excellent shape. No problem with the AC. The slider opened up to a small patio with a couple of chairs and a table - very enjoyable. The carpet had seen better days, but still not bad for a beach front hotel. The pool inside the courtyard it looked clean and well kept. This location is hard to beat. Ample free parking.

Room Tip: Get an ocean front room.
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  • Stayed February 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Demy181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navarre, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed January 22, 2013

This place is disgusting if you stay in one of their regular rooms. We checked in on a Friday evening and immediately our sink WOULD NOT DRAIN AT ALL. They said maintenance was already gone so we would have to stay in the room all night and the next morning until maintenance was available to look at it. They did not offer to move us or comp our room. So we had to brush our teeth, wash hands after using the bathroom and perform other simple hygiene using the bathtub. We were supposed to stay three nights but checked out and went to the Vero Beach Hotel & Spa for the remainder of our stay. The Vero Beach Hotel & Spa is absolutely beautiful...breath-taking rooms, great customer service and location. PS it is also the SAME PRICE as this run-down, gross Holiday Inn! Call Vero Beach Hotel & Spa and stay there instead...you will not regret it!!!

Room Tip: stay somewhere else!
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tc5479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Vero Beach - Oceanside, responded to this review, February 3, 2013
Dear tc5479,

Thank you for taking the time to write a review about your experience with us. We are hospitality professionals who work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept our sincere apology for the unusual conditions of the room you received. Rest assured that these issues will be looked into.

While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Vero Beach hotels

Greensboro, North Carolina
Level Contributor
563 reviews
241 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
2 of 5 bubbles Reviewed December 28, 2012 via mobile

Stayed here over the Christmas holiday to visit my mother who lives in a nearby condo.   This place was very disappointing, I booked eight months out and reserved a beachside suite for an advertised discount rate of $249.00 a night.  Wow...  Checked in by a female attendant who seemed overwhelmed, however there was nothing going on to get her overwhelmed... Got my key and went to the first floor suite, I believe it was room 144.  The room had a terrible oder, the air conditioner rattled, the room was dirty, the walls looked worn out from all the traffic and neglect.  I'm a seasoned traveler who spends 2/3 on the road.  This place was very disappointing based on the fee...  I asked to get another room and was told yes, no, yes, no, yes, no they didn't have a room availabl - Customer service at it worst..  I only stayed for three nights and would have checked out earlier, however, I reserved two rooms and knew it was a short visit.  The other room my son had was even worse...  We had some drinks up the road at the Kemper hotel and found out they offer a lower rate than the Holiday Inn. The standards at the Kemper are far better.   Bottom line, this place is in desperate need of hotel leadership, funding and renovation. Shop around, there are much better options than this place... I guess the owner is absent...

Stayed December 2012
Helpful?
4 Thank Flyby0161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Vero Beach - Oceanside

Property: Holiday Inn Hotel & Suites Vero Beach - Oceanside
Address: 3384 Ocean Drive, Vero Beach, FL 32963
Phone Number:
Location: United States > Florida > Vero Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Vero Beach
#10 On the Beach Hotel in Vero Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Vero Beach - Oceanside 3*
Number of rooms: 104
Official Description (provided by the hotel):
Enjoy our breathtaking sunrise, emerald waters, and sandy beaches. The Holiday Inn Hotel & Suites Vero Beach-Oceanside is located in the beautiful Downtown Orchid Island Beach. We are nestled in the heart of dining, entertainment and shopping. Guest rooms are 100% smoke free. Observe wildlife in their natural habitat along the Indian river lagoon home to dolphins, manatees and pelicans. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Vero Beach - Oceanside
Holiday Inn Vero Beach
Vero Beach Holiday Inn

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