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“Just not good enough” 2 of 5 stars
Review of Vero Beach Inn & Suites

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Vero Beach Inn & Suites
Ranked #16 of 26 Hotels in Vero Beach
Nashville, Tennessee
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Just not good enough”
2 of 5 stars Reviewed March 3, 2013 via mobile

They've done some work to refresh their room interiors, but we had 2 rooms, neither one had operational heaters, & it got down below 40 degrees outside. It was downright unhealthy - very chilly in the rooms. Noisy rooms with some kind of antiquated electrical/plumbing/ventilation system that comes roaring on intermittently, rumbling through the walls. Every time a neighbor flushes or uses water, its just as loud in your own room. Not possible to get a good sleep. I wish I'd have spent another $50 to stay in a better place. No way I would rate this a 2&1/2 star as stated on Hotwire.

  • Stayed March 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank DisnyFnatk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review, November 3, 2013
We are very sorry that you had a bad experience with us and appreciate you taking the time to let us know how we can improve. Our facility is under new ownership and management and we are making changes. Know that we are always committed to making your stay as enjoyable as possible and that we would be happy to move you to a room where everything is fully functional. All you have to do is let the front desk know so we can fix it as soon as possible. Your feedback is critical, and we want to let you know that we are very glad you brought these things to our attention. We will be looking into any noise issues now and will solve these issues as well. A peaceful night’s sleep is very important to us. Please accept our apologies for your stay and stop by to check out our newly renovated rooms and bar. We would love a second chance to show you how much we have improved thanks to reviews from guests like you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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232 reviews from our community

Traveler rating
    71
    80
    44
    18
    19
See reviews for
72
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
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English first
Hilton Head, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 7, 2013

We stayed at this hotel on the recommendation of a family who was sponsoring a birthday party for their dad in Vero Beach. I cannot imagine why they chose this place as there are so many other nicer places in the vicinity. The decor was ancient, the check in person was surly, the breakfast food was of such limited quality and variety, and it had a musty, dirty smell. We could not get out of there fast enough. The only redeeming feature was some of the lovely tropical plants in the court yard area. Thank you, Mother Nature!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Beth1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review, November 3, 2013
Thank you for the review. We are sorry for your unpleasant experience with us. Our new owners loved the landscaping as well and have put a lot of effort into rectifying the problems you found with our facility. That lush tropical plants now surround a freshly resurfaced pool. Completely renovated rooms with wood tile flooring solved the odor issue you noticed, and we added a hot breakfast with eggs, sausage, fresh fruits, as well as breads, cereals, bagels, and beverages. We feel confident we are now the nicest, comparably priced facility in the area, and hope that you will stop by and check us out if you are ever in Vero Beach again. Tell your family we are once again a place they could recommend and that we appreciate their previous loyalty.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Vero Beach hotels

Boston, Massachusetts
Level Contributor
90 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed December 27, 2012 via mobile

I booked this motel through Hotwire. It is conveniently located a short distance from the interstate and is in close proximity to the outlet mall. The former Best Western is rather dated. Check in and check out were quick and efficient. The standard room was average sized. Drapes did not close completely. Room was clean but chairs around the pool needed attention. Television station selection was disappointing - no HBO or Showtime. Breakfast was not worth stopping for. The signal for the "free" wireless was so week my three wireless devices had difficulty picking it up. For the money, there are more comfortable places nearby.

Stayed December 2012, traveled on business
Helpful?
2 Thank Neponset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverley, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 24, 2012

For a quick one night stay, thus was a very convenient location. The room was very average, and the toilet was overflowing. The po ol looked nice, but the self service breakfast was truly awful.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Henry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 26, 2012

Booked this for a one night stay.Rooms were dated , the bar closed early and breakfast was nothing special.Wouldn't stay here again.

Stayed April 2012, traveled with family
Helpful?
1 Thank rosie004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 12, 2012

Service- room was not ready at checking time. When we finally got the room, within the first 30 mins of been in the room 2 housekeepers open our door without knocking. The following morning another housekeeper knock at our door probably to clean the room. I guess having your do not disturb sign is a must at this hotel.
Cleanness- the room looked clean, but you could feel the dust in the air, not sure if it was the carpet, but overall the room was ok
Location- the hotel is close to a Wendy's (at walking distance) and you have outlets, shopping mall, restaurants and Walmart within less than 4 miles

  • Stayed March 2012
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Ortiz-fam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kettering, Ohio
2 reviews
5 of 5 stars Reviewed November 18, 2011

We had a very pleasant experience at this hotel. We arrived in town without lodging reservations and they accomodated us very nicely, even allowing us to check in 2 hours early, being exhausted from traveling 18 hours already. The room was exceptionally clean, the grounds were beautiful and well maintained and the staff that we encountered were all very pleasant. We had turned our one night stay into 3 nights and were very happy with this hotel from price to cleanliness to hospitality! We would definately book here again.

Room Tip: 2nd floor overlooking the courtyard (pool) was very nice.
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vero Beach Inn & Suites

Property: Vero Beach Inn & Suites
Address: 8797 20th St, Vero Beach, FL 32966-6941 (Formerly Americas Best Value Inn)
Phone Number:
Location: United States > Florida > Vero Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Vero Beach
#7 Business Hotel in Vero Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Vero Beach Inn & Suites 3*
Number of rooms: 117
Official Description (provided by the hotel):
Our hotel offers ideal accommodations, affordable rates, and a friendly 24-hour staff to help make your stay enjoyable. Relax by our outdoor pool. Stay in shape in our on-site fitness center. Take advantage of the convenience of our guest laundry facility, business center, ice machine, and vending machine. Host your next meeting or event in one of our five meeting spaces. Stay connected with free wireless high-speed Internet access in our public areas and guest rooms. Step into our peaceful guest rooms and experience absolute relaxation with amenities including a microwave, coffeemaker, Cable TV, hairdryer, iron, ironing board, desk with lamp, in-room safe, radio, and free local calls. ... more   less 
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Also Known As:
Americas Best Value Hotel Vero Beach
Best Western Vero Beach
Vero Beach Best Western
Best Western Hotel Vero

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