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Kimpton Vero Beach Hotel & Spa
Ranked #4 of 27 Hotels in Vero Beach
Certificate of Excellence
GreenLeadersGold level
Alexandria, Virginia
Level 6 Contributor
100 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“Loved this place”
Reviewed April 9, 2014

We had an amazing five-night stay made more special, no doubt, by the fact we paid dearly for an ocean-front suite. If you have room in your budget, it was wonderful. We had a one-bedroom suite with two balconies and were 50 feet from the crashing waves. We slept with the doors open and could hear the surf all night long. The huge suites are gorgeous with a full kitchen, large great bath, a dining room table big enough to host a dinner party and powder room. One deep balcony with a table and chairs, one just for sitting with two chairs. The property is well managed. Excellent staff at the pool (chair service available), restaurants, pool bar and valet in particular. Easy walk on the beach or street side to a great mix of restaurants and shops.

Our major wrinkle was a terrible fruit fly infestation mid-stay that made it impossible to have a glass of wine in our room without being dive bombed. Two minutes after pouring a glass and setting it down briefly on the counter I had 15 fruit flies in my glass. When I mentioned it at the desk, the clerk acknowledged the problem but without apology -- the hotel had done nothing about it for two days before we checked out.

Great: Beds, bed linens and towels. Location and setting. Soundproofing - we heard nothing from neighboring rooms. Large, quality TVs and decent internet throughout the property. Plenty of outlets and lights on dimmers (my fav). Usual Kimpton attention to design and style, which is wonderful (except, in my view, for the awful leopard-print bathrobes which are embarrassing to wear.) Cobalt for breakfast and lunch and it's beautiful mahogany bar. Fire pits in the evening on the patio. Pool bar and top-notch bartenders. Pool staff. Valet staff. Fitness room. Lovely but small boutique. The spa looked lovely, but we didn't try it.

Not so great: Housekeeping was spotty on a few days. Room wasn't vacuumed or surfaces (counters/coffee table) wiped down. Also, no turn down service which I expect at $700/night. If we showered during the day (common at beach resorts) we had wet towels for the evening. Expensive valet parking is the only option - no self park. Private vendor on the beach for beach chairs and umbrellas, so it costs extra for beach seating. The pool itself is smallish and overrun with kids. Front desk staff was probably the weak link in service- in several contacts they were a bit brusque and not very warm.

Suggestions for hotel management: Screens on the balcony doors would be wonderful. It was a bummer to be so close to the ocean and not be able to keep the lights on and doors open at night without inviting unwelcome insects. The deep balcony could also use a chaise longue or day bed for relaxing.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 43reds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, April 10, 2014
Thanks you for staying with us, we are pleased you had a great time. Your feedback is important and our team has discussed your suggestions and ideas. This type of positive feedback is great for us when trying to understand your needs , we hope to see you again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (392)
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laval qc
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 5, 2014 via mobile

We wanted to unwind after spending 3 busy days at Disney. The check in went smoothly, we stayed in a studio with 2 queens. The room decor is very nice. The staff is friendly, food is excellent, location is perfect! The wine hour at night for the adults as well as the complimentary coffee in the morning.
Beach is great too. We had a great time and we will go back.

Stayed April 2014, traveled with family
Helpful?
Thank Babyruth74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, April 9, 2014
Thanks so much for staying with us, so glad you come down and spent some relaxing time next to the ocean, Vero truly is a special place
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eden Prairie, Minnesota
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 29, 2014

This was our 2nd year staying at the hotel and once again we were not disappointed. We need more space than a hotel room and the 2 br ocean front suite is a great room. A little more expensive than other properties in town but well worth it. Also, when you compare to other areas in Florida to vacation it is an excellent value in my opinion for the quality you get. The staff is also the strength of this hotel. They are not formal, but very friendly and quick to solve any issue you may have. Food and beverage at the hotel is also very reasonable when compared to other options within walking distance of the hotel. That is another great benefit of the hotel. You can walk to anything and never pull your car out of valet parking. Many other properties reviewed for Vero Beach do not have this benefit. Even if you are not familiar with Vero Beach you should check this out when looking at a Florida vacation. Just a great place.

Room Tip: Rooms right above the restaurant can be a little noisy on weekends when live music is playing. gener...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jim c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, March 31, 2014
Great to have you back with us, it is always nice to welcome familiar faces back to Vero. We are delighted that you stayed with us again and for your review. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilbraham, Massachusetts
Level 6 Contributor
135 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed March 27, 2014

The hotel itself could not be more "on the beach." When the tide comes up it is close to your sliding glass door. The hotel is posh but the vibe is pretty relaxed with most folks in swimsuits etc. If I have any complaint it is that the pool is smallish and the area around it which is designated for eating, drinking and sunbathing is rather small and crowded with chairs. The beach has nice sand and is impeccably clean with no seaweed or rocks at all. One can walk for a very long distance in either direction. The hotel is within walking distance of lots of nice shops as well as other beachfront restaurants etc. The area feels very safe and upscale; better than any other area of Florida I have visited.
We styed in a 2 bedroom ocean-facing suite (which is basically a condo) of 1300 sq. ft. and two balconies facing the sea. It is absolutely plush with ultramodern appliances, granite, etc. etc.
I would go back again in a heartbeat.

Room Tip: Beachfront costs a bit more but it surely is awesome!
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, March 28, 2014
Thanks for taking the time to convey your feedback, we appreciate you staying with us and indeed understand your view point, look forward to having you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Golden, CO
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 27, 2014

I don't do many hotel reviews, but I feel compelled to write about the wonderful experience our family recently had at the Vero Beach Hotel and Spa. We were at the hotel for four nights in a 2-bedroom suite during my kids' spring break week. The suite was spacious and perfect for a family of four with beautiful finishes and tasteful decor. Very comfortable.

The thing that stood out about this hotel was how gracious and accommodating all of the staff were. Joe - one of the valets - remembered our kids' names and our family's last name for the duration of our stay. The concierge set us up with Scott, who normally provides the activities at the beach (kayaking, paddle boarding, etc.), and Scott went out of his way to provide a great kayaking experience for my husband and son. The staff at Cobalt was attentive to our kids and always made us feel comfortable and welcome. The same goes for the front desk staff, housekeeping and the pool attendants. Overall, it was a great experience and I would not hesitate to recommend this hotel to a family or anyone looking for upscale accommodations in Vero Beach.

Room Tip: I would request a room on a higher floor (it is 4 stories) to minimize noise and maximize the view.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CO_Irongirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, March 28, 2014
Thank you so much for your kind words, the team greatly apprecaites your comments, it was great to know you had an enjoyable stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 20, 2014

My husband and I often stay at the Vero Beach Resort and Spa, we try to get to the Resort 2-4 times per year. We have been going to the Vero Beach Resort now for over 5 years and just love it. I have to say...we have high expectations and never had any problems whats so ever. The guys at the valet parking are such a delight and so very welcoming, thank you for all the great conversations, and for always treating us so well - Jack, David and the amazing Canadian. Kim at the front desk, is great too, I just adore her. She has always gone out of her way for us, from emails responses, to answering any questions we have. Thank you Kim! The rooms have always been perfectly clean, and I have to say I am an extremely picky person and never had any issues. The resort is beautiful, friendly and clean. All the other staff member have been great as well, very accomadating and always been very pleasant. Thank you Vero for always providing an exceptional vacation to remember... we are coming back soon again. Tina and Mark from Canada.

Room Tip: Any of the rooms are beautiful, we love the rooms that face the Ocean, what an amazing view!
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, March 24, 2014
Awesome - so happy you folks had a great stay, we so appreciate you choosing us and being so loyal to us. Reading you came, enjoyed and let us know is priceless! Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chevy Chase, Maryland
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 20, 2014

Great bathroom. Spacious bedroom and nice balcony but with view of hotel driveway. Staff were courteous and knowledgeable. Cobalt restaurant was good but seated us in the bar because we hadn't made a reservation despite half their tables being empty during our whole meal.

Three annoying features
The room safe had a weirdly organized key pad and, unlike every other hotel, no simple method of locking (we never got to unlocking).
Dialing zero on the hotel phone rang and rang. There was no listing on the phone for front desk or hotel operator.
Check out time was 11am. We weren't ready and prefer a noon check out

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duncan c, General Manager at Kimpton Vero Beach Hotel & Spa, responded to this review, March 21, 2014
Thanks for staying with us here at the Vero Beach Hotel and Spa, we greatly appreciate this. I must apologize for any inconvenience with the inh room safe, I did discuss your feedback the team.Thank you for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Vero Beach Hotel & Spa

Property: Kimpton Vero Beach Hotel & Spa
Address: 3500 Ocean Drive, Vero Beach, FL 32963-1621
Phone Number:
Location: United States > Florida > Vero Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Vero Beach
#1 Romantic Hotel in Vero Beach
#2 Family Hotel in Vero Beach
#2 Business Hotel in Vero Beach
#3 On the Beach Hotel in Vero Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kimpton Vero Beach Hotel & Spa 4*
Number of rooms: 113
Official Description (provided by the hotel):
A beautiful oceanfront property on Central Florida's Treasure Coast, the stunning Kimpton Vero Beach Hotel & Spa, promises a relaxing sanctuary in a charming seaside village of Vero Beach. With beautifully appointed guestrooms and fully outfitted suites, our Vero Beach resort offers the perfect weekend escape or destination vacation. Its exceptional service, thoughtful amenities and features like the welcoming pool or the two dining venues make this the ideal Florida getaway. Two Electric charging station's on property. ... more   less 
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Also Known As:
Vero Beach Hotel And Spa - a Kimpton Hotel
Kimpton Vero Beach
Vero Beach Hotel And Club

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