We had an amazing five-night stay made more special, no doubt, by the fact we paid dearly for an ocean-front suite. If you have room in your budget, it was wonderful. We had a one-bedroom suite with two balconies and were 50 feet from the crashing waves. We slept with the doors open and could hear the surf all night long. The huge suites are gorgeous with a full kitchen, large great bath, a dining room table big enough to host a dinner party and powder room. One deep balcony with a table and chairs, one just for sitting with two chairs. The property is well managed. Excellent staff at the pool (chair service available), restaurants, pool bar and valet in particular. Easy walk on the beach or street side to a great mix of restaurants and shops.
Our major wrinkle was a terrible fruit fly infestation mid-stay that made it impossible to have a glass of wine in our room without being dive bombed. Two minutes after pouring a glass and setting it down briefly on the counter I had 15 fruit flies in my glass. When I mentioned it at the desk, the clerk acknowledged the problem but without apology -- the hotel had done nothing about it for two days before we checked out.
Great: Beds, bed linens and towels. Location and setting. Soundproofing - we heard nothing from neighboring rooms. Large, quality TVs and decent internet throughout the property. Plenty of outlets and lights on dimmers (my fav). Usual Kimpton attention to design and style, which is wonderful (except, in my view, for the awful leopard-print bathrobes which are embarrassing to wear.) Cobalt for breakfast and lunch and it's beautiful mahogany bar. Fire pits in the evening on the patio. Pool bar and top-notch bartenders. Pool staff. Valet staff. Fitness room. Lovely but small boutique. The spa looked lovely, but we didn't try it.
Not so great: Housekeeping was spotty on a few days. Room wasn't vacuumed or surfaces (counters/coffee table) wiped down. Also, no turn down service which I expect at $700/night. If we showered during the day (common at beach resorts) we had wet towels for the evening. Expensive valet parking is the only option - no self park. Private vendor on the beach for beach chairs and umbrellas, so it costs extra for beach seating. The pool itself is smallish and overrun with kids. Front desk staff was probably the weak link in service- in several contacts they were a bit brusque and not very warm.
Suggestions for hotel management: Screens on the balcony doors would be wonderful. It was a bummer to be so close to the ocean and not be able to keep the lights on and doors open at night without inviting unwelcome insects. The deep balcony could also use a chaise longue or day bed for relaxing.
- Official Description (provided by the hotel):
- A beautiful oceanfront property on Central Florida's Treasure Coast, the stunning Kimpton Vero Beach Hotel & Spa, promises a relaxing sanctuary in a charming seaside village of Vero Beach. With beautifully appointed guestrooms and fully outfitted suites, our Vero Beach resort offers the perfect weekend escape or destination vacation. Its exceptional service, thoughtful amenities and features like the welcoming pool or the two dining venues make this the ideal Florida getaway. Two Electric charging station's on property. ... more less
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- Also Known As:
- Vero Beach Hotel And Spa - a Kimpton Hotel
- Kimpton Vero Beach
- Vero Beach Hotel And Club