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“Tremendous Resort”

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Costa d'Este Beach Resort & Spa
Ranked #3 of 26 Hotels in Vero Beach
Certificate of Excellence
Reviewed October 5, 2013

Recently spent a four day getaway to Costa d'Este in beautiful Vero Beach Florida.My wife and I absolutely love the resort.We live on the West coast of Florida in Naples.We enjoyed the scenic drive accross the state to our relaxing destination beachfront at Costa d'Este Beach Resort.
The front desk staff under the direction of Zack..,Linsly,Doolin,Persia,Willy were outstanding and extremely personable.Our ocean front room was beautiful.The ocean waves at night and sunrise in the morning were great.My wife grew up in another country on the water and this venue brought back a lot of great child-hood memories for her. The gorgeous pool area was staffed with great customer service orientated members...Gabriella,Jersey,and Matt just to name a few .They made our pool time afternoons so enjoyable and comfortable.The Mojitos were just great..My wife loved them. Lisa at the indoor bar served us lunch twice and was just outstanding.She is so pleasant and just a treat to speak with.The food was prepared perfectly.We literally enjoyed every bite !!!! Outstanding applaus to the Chef and his staff.
We would like to thank Ed Riley,the General Manager.Your staff shines bright.!!
Another thanks to Mark K. and Rick M.for your special assistance..Looking forward with great anticipation to our next visit..........Tom and Lan

Room Tip: We enjoyed the South Tower....Ocean Front
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  • Stayed: October 2013, traveled as a couple
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Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,239 - 1,245 of 1,730 reviews

Reviewed October 4, 2013

The view was blocked by lot's of palm trees,and the rooms were small. The marble in the shower was slippery, and a day after we left we were charged 36$ on our credit card. It did not explain for what. An extra resort tax was charged (mainly valet parking). The lot is small and there was plenty of room. We talked to the front desk to say we were here and parked our selves and walked in with our luggage before we even were told we could have used valet parking. You can't check in till 4pm and you have to check out by 10 am. Not much beach or pool time here. Way over priced!!

  • Stayed: August 2013, traveled as a couple
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1  Thank CaptJO2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edward r, General Manager at Costa d'Este Beach Resort & Spa, responded to this reviewResponded October 7, 2013

Hello....thank you for taking time to write about your experience. I agree that our beautiful palm trees grew to the point where some of the view was blocked. Since your visit, we have trimmed them back and the view is spectacular.

With repsect to the charge on your bill, that was for the pool towel cards not being turned in. In order to provide nice towels for our guests for the pool and beach, we need a system to secure them. We would be happy to remove that charge. Just drop us a note or give us a call.

Our check out time is 11am, not 10am. I'm sorry that you thought it was the latter.

We value our guests sharing comments and we thank you for yours. This is how we make corrections and get better at what we do.

I do hope these things won't deter you from returning.

Thank you again....and please come back and visit us soon.

Ed Riley
General Manager

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Reviewed October 3, 2013

Front desk check in Host gave us a very good price. Friendly staff! The regular room still has an ocean view at a very affordable rate!! This is my second stay here! They gave us a coupon for 2 complimentary Mojitos, they offer free frozen grapes while tanning at the pool. Love it!!

  • Stayed: October 2013
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Thank Jamie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

My husband and I stayed at Costa d'Este during the 4th of July weekend this past summer. We had a fantastic experience. Our room, oceanfront, was spacious and clean. The staff throughout the hotel were extremely friendly and helpful. The hotel was full for the weekend, but you would never know as it was quiet at night. We did rent umbrellas and chairs on the beach. There was food and drink service on the beach. However, please know the waitresses on the beach are paid solely with tips. They deserve good tips as they truly hustle in the heat! Finally, I want to say that Gabriella, who worked at the pool, is a gem. She ensured that all of our needs were met and went out of her way to make our days pleasant. Somehow, I severely sunburned my left shin. Gabriella ensured that I had cold aloe and cream both during the day and to take back to my room to help me heal the burn. I would recommend this hotel to anyone staying in Vero.

  • Stayed: July 2013, traveled as a couple
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Thank Maria32746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013 via mobile

My husband and I met college friends here for the weekend. Our vision for the service and accommodations surpasses all expectations. We couldn't have had a better weekend. From the manager, Ed Riley, to the staff at the pool, we felt like we were the only people at the resort even though it was at capacity!

  • Stayed: September 2013
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Thank spd054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edward r, General Manager at Costa d'Este Beach Resort & Spa, responded to this reviewResponded October 23, 2013

Hi.....reading your comments about feeling like you were the only ones here during a busy time is the best compliment we could receive. This tells me that our mission to take care of our guest one at a time is working. We're so happy that you enjoyed.

We know you had a choice in accomodations and we sincerely thank you for choosing Costa d' Este.

Please come back and visit us soon and...often.

Sincerely,

Ed Riley
General Manager

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Reviewed September 30, 2013 via mobile

Wow this was a quick getaway and it was amazing, the staff were more that friendly and helpful... Location beautiful.. Right on the beach... No more that 4 steps from the pool to the beach... rooms very clean, stylish just amazing... And stand on the balcony look out over the ocean and hearing the waves on the sand gave us the best sleep ever... I would recommend this hotel to anyone that would love a very relaxing peaceful get away... Can't wait to go back...

  • Stayed: September 2013
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Thank Hatetakara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

A great getaway location, right on the beach and service that is impeccable. From check in to check out, everything was wonderful. Convenient free parking on the property and most area businesses are walking distance. What a great spot!

Room Tip: Definitely pay the extra to get an oceanfront room
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  • Stayed: September 2013, traveled on business
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Thank Beachbenz63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edward r, General Manager at Costa d'Este Beach Resort & Spa, responded to this reviewResponded October 23, 2013

Hello.....thank you for taking time to share your expereince at Costa. Hearing you say that our product and service is worth what you paid, is exactly what we want our guests to experience. I think most everyone is looking for a price value these days and we're doing our best to live up to that expectation.

Please come back and visit again.

Sincerely,

Ed Riley
General Manager

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Additional Information about Costa d'Este Beach Resort & Spa

Address: 3244 Ocean Drive, Vero Beach, FL 32963-1956
Phone Number:
Location: United States > Florida > Vero Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 26 Hotels in Vero Beach
Price Range: $192 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Costa d'Este Beach Resort & Spa 4*
Number of rooms: 94
Official Description (provided by the hotel):
This oceanfront resort is set alongside miles of pristine Florida golden sand beaches. The skilled staff stand ready to inspire and pamper, providing harmony and soul to every interaction. Gloria and Emilio Estefan's personal taste is evident throughout this Florida beachfront resort and is beautifully obvious everywhere you look. ... more   less 
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