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“Staff is the best” 5 of 5 stars
Review of SpringHill Suites Vero Beach

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SpringHill Suites Vero Beach
Ranked #6 of 26 Hotels in Vero Beach
Certificate of Excellence
Cumming, Georgia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Staff is the best”
5 of 5 stars Reviewed December 11, 2012

The staff of this hotel are fantastic, they treat you like you are the most important person on earth. Comfortable suite, nice fitness facility, and a breakfast that has a lot of variety.....great hotel, great stay

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SlapCzech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy D, General Manager at SpringHill Suites Vero Beach, responded to this review, December 18, 2012
Dear SlapCzech,

Thank you so much for commenting about our Springhill Suites here in Vero Beach. We are delighted you enjoyed your stay The entire staff looks forward to seeing you again when you are back in Florida.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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280 reviews from our community

Traveler rating
    188
    66
    16
    4
    6
See reviews for
86
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77
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 8, 2012

My husband and I are Marriott Rewards members and this hotel was without a doubt the best we've ever stayed at. The staff was very helpful and friendly, the hotel was very clean as were the rooms. A very modern hotel. We will stay here again and would recommend it to anyone.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Wenley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy D, General Manager at SpringHill Suites Vero Beach, responded to this review, December 18, 2012
Thank you so much for your kind words and also being a Marriott Rewards Member. The staff here at Springhill Suites Vero looks forward to seeing you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida, Florida
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed November 6, 2012

This is a very nice hotel. The room layout is different from other hotels with a separate room for the toilet. While this is a simple change, it works very well for a family. The hotel is clean and the staff is friendly. The mattresses are very comfortable. The only downside to the room is the annoying motion detector on the thermostat. The standard VIP override worked so that issue was removed. We enjoyed our stay and will stay here again.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank pretzel660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy D, General Manager at SpringHill Suites Vero Beach, responded to this review, November 15, 2012
Our entire team is grateful for your kind words about our Springhill Suites Vero Beach. We pride ourselves in providing the most comfortable stay possible. We look forward to seeing you the next time you are in Vero.

iCARE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 15, 2012

Much better than I had expected...having stayed in many springhill suites and this is the best. The staff are the most friendly...and the rooms are very nice...not the ordinary hotel room...refreshingly different.....had one minor glitch with our room being missed for cleaning one day....but..we had many rooms rented for a family reunion and everything went quite well

Room Tip: no comment
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bonefxr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy D, General Manager at SpringHill Suites Vero Beach, responded to this review, November 13, 2012
Thank you so much for having your family reunion with our family here at Springhill Suites. We look forward to seeing you next year for your next event.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 5, 2012

Words cannot describe this hotel. They excel at everything. A very polished hotel for travelers. Staff are very committed to making your stay enjoyable. I use this hotel for business travel twice a month. One day my husband sent flowers to me for anniversary and the staff placed the flowers in my room along with a little gift from the staff. Quite a pleasant surprise.

Room Tip: All of the rooms are great. hotel is off the main highway so all rooms are quiet , spacious.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Aristida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy D, General Manager at SpringHill Suites Vero Beach, responded to this review, November 14, 2012
Aristida,

The entire team at Springhill Suites Vero is commited to excellence in hospitality and appreciate your kind words in recognizing our dedication to you. We look forward to seeing you on your next trip to Vero.

iCARE!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belmar, New Jersey
1 review
5 of 5 stars Reviewed September 26, 2012

This hotel should be the model for AMERICAN TRAVEL done right.
Operative words:
Clean
Quiet
Professional

Thank you for making a proper hotel stay possible for those of us whose tastes are simple.....(because) ....We ONLY Like ... "THE BEST":

Understandably, the Hotel experience is at minimum, a challenge for both the traveler and the staff, who, in addition to processing our accommodations, must be availed for problem solving from giving directions to fixing lobby computers to general information to.....room issues. I, for one, marveled at the overall absence of clerks texting, giving blank looks, aka "indifference" that I actually thought this symbolic of 3 star and up hotels.

I hope this post gives readers careful consideration for Springhill Suites staff and property.
The people who work there, as well as each room deserves to be treated with integrity.
That may ensure OUR consistent quality of care as customers.

Clearly, there is evidence of good, clean travelers and the staff of professionals seemed to appreciate each and every one of them.

We look forward to our next return.
PS The color scheme is soothing...wish I could hold a yoga class in your lobby!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank onlylikebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy D, General Manager at SpringHill Suites Vero Beach, responded to this review, November 14, 2012
Dear OnlylikeBest,

Thank you so much for you recent stay, as well as your kind words. All of us at Springhill Suites Vero Beach enjoy making a distinct difference in peoples lives. We look forward to seeing you again during your next visit and I think a yoga class in the lobby might be fun!

iCARE!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 23, 2012

My experience was great from the moment I made the reservation to the time I checked out. The rooms were clean, the staff was friendly and helpful and the decor was modern. Bradley, at the front counter, went out of her way to give me my corporate rate and change the existing reservation. She even contacted me to let me know when the transaction was complete. Additional front staff were helpful and courteous. The complimentary breakfast was more than toast and bagels, fresh waffles, eggs, fresh fruit, oatmeal and canadian bacon not to mention the fresh hot variety of coffee's available.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank okimat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missy D, General Manager at SpringHill Suites Vero Beach, responded to this review, November 14, 2012
Dear Okimat,

Your kind words mean a great deal to us at Springhill Suites Vero. Our entire staff thanks you for choosing to stay with us. Our culture is excellence in hospitality and appreciate when we have lived that for our guests. We look forward to seeing you again on your next trip.

iCARE!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Vero Beach

Property: SpringHill Suites Vero Beach
Address: 5115 Indian River Blvd, Vero Beach, FL 32967-7274
Location: United States > Florida > Vero Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Vero Beach
#4 Family Hotel in Vero Beach
#5 On the Beach Hotel in Vero Beach
#9 Romantic Hotel in Vero Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Vero Beach 3*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to SpringHill Suites by Marriott® hotel in Vero Beach, Florida. Located just minutes from scenic beaches, our Vero Beach hotel provides easy access to I-95, downtown shopping and local eateries. SpringHill Suites Vero Beach features: * Complimentary van shuttle to the airport, beach, anywhere within 10 mile radius * Complimentary High-speed Internet access * Free hot breakfast buffet * 24- hour onsite market * Vero Beach suites are 25% larger than comparably priced hotels. This Florida Marriott hotel is the newest hotel in Vero Beach and is ready to be your corporate hotel or your host hotel for your next vacation or family reunion. ... more   less 
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Also Known As:
Springhill Suites Vero Beach Hotel Vero Beach

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