I, and three of my work colleagues, stayed at the Best Western. Of the four rooms, only my room had everything working properly. One colleague's room door didn't lock, another had a non-working air conditioner and refrigerator and my boss' toilet wasn't working. They KNEW that the toilet wasn't working so when he checked in they gave him a plunger! This hotel is within 1/2 mile of several other hotels (and is adjacent to a Holiday Inn). Rather than comping him the room and finding him a room elsewhere, they just gave him the plunger! They claimed that the hotel was full so they couldn't put him in a room with a working toilet. In each room (or, at least, in mine), there was a notice that "if something isn't right, let us know and we will fix it". What a bad joke.
I will NEVER stay at this hotel again--too much competition in this area to allow this sort of terrible treatment to happen.
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- Also Known As:
- Best Western Plus Ambassador Suites Venice Hotel Venice
- Best Western Venice
- Venice Best Western
- Best Western Plus Ambassador Suites Venice Florida