I can't recall the last time they got an order of mine correct.
Today, we ordered dark meat 3 piece meals (2 of them) one original and one extra crispy with mashed and cole slaw. NO DRINKS.
We were charged for the drinks ($3.38 = tax) and were given both orders original, and an extra mashed potato side.
They refused to return our drink money: she said they had to charge for drinks when you get a meal.
Every 6-12 months we give this place another go, hoping they get their issues straightened out, but they have not in YEARS. Very badly managed IMO.
I think this is the straw that broke the camel's back...we won't return.
What a shame, I have loved KFC for years, but this is the only one nearby.
Better training needed here, or maybe more staff?