we didn't have the experience that we hoped for. we were greeted by a very helpful staff upon check in, after that it was down hill. the room was filty, not a little neglected, food, sand, dirt, & misc on the tile floor, they were sticky & the carpet had not been vacuumned. we called to speak w/the manager, none called us or came to the room, think it might have been shift change time. house keeping came & commented on how dirty the room was left, she said she was very embarrassed by it's condition, she cleaned the tile & left. we pulled back the sheets and there were hairs & dirt, we called the front desk again, no manager but housekeeping came w/clean sheets. we were starving so left to eat while she changed the bed. we returned 2 hours later, nothing had been done!!! we called the front desk, 35 rings later no answer so we went to the office, it is late & we are tired but can't sleep in a room w/no sheets or blankets. the night manager after we found him, upgraded us to a larger room, all we wanted was a clean room and hope for the best, as I stated it's now past 10 p.m. and we want to relax, we wasted most of day already. the safe did not work but we never called them, we had a very short time away to try & relax and didn't want to stress out about that. when we checked out it would have been nice to have a large deduction to our bill, but it didn't happen, also received a voucher to return, not a free weekend, but for $99.00. we probably won't use it, the night staff just didn't seem to care about the concerns of the guest.
- Official Description (provided by the hotel):
- The Bilmar Beach Resort offers a traditional Florida beach get away with an aray of modern amenities. We have a central location on Treasure Island and are close to all the Tampa Bay area attractions. With over 15 million in recent upgrades including our signature restaurant Sloppy Joe's on the Beach we provide the service you desire with the relaxed atmoshpere you deserve. We look forward to your visit! ... more less
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- Also Known As:
- Bilmar Beach Hotel Treasure Island
- Bilmar Beach Treasure Island
- Bilmar Hotel
- Bilmar Beach Resort Treasure Island, Florida