From the moment we checked in, the staff was superb. The women who worked the front desk should be award winning. I have over a million miles flown and stay in large chain hotels 2 nights per week for business making me a Starwood Platinum. For me, its always about how well the human interaction accomodates my situation. For example, we checked in late with two tired kids, Lisa at the front desk was completely on her game. She got us through check in so efficiently and quickly with gifts for the kids, it impressed this seldomly impressed native New Yorker.
After a day of our room growing smaller, I stopped by the fornt desk to discuss any available room change options. Ms Ramsey was absolutely awesome ! Upon trully listening to my tall order request, she actually took time to try and accomodate us. She was wonderful... didnt give the reflex response typically I get from most frost desk that seem too busy to care. Ms. Ramsey
should be given an award and certainly a raise for the way she has the ability to under promise and over deliver. She was able to help with our issue quickly, timely, politely, and best of all inexpensively. True example of the value that mature, humble, experienced staff can bring.
I wish I could say the same for some of the Bazzie's bar/staff staff.
Our wonderful stay was the week leading up to Easter. If not for Ms. Ramsey, I'm afraid our stay would not have be the memory we will now enjoy.
- Official Description (provided by the hotel):
- The Bilmar Beach Resort offers a traditional Florida beach get away with an aray of modern amenities. We have a central location on Treasure Island and are close to all the Tampa Bay area attractions. With over 15 million in recent upgrades including our signature restaurant Sloppy Joe's on the Beach we provide the service you desire with the relaxed atmoshpere you deserve. We look forward to your visit! ... more less
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- Also Known As:
- Bilmar Beach Hotel Treasure Island
- Bilmar Beach Treasure Island
- Bilmar Hotel
- Bilmar Beach Resort Treasure Island, Florida