Our family of four (ages 17 to 50) first time paddle boarders went on the sunset neon paddleboard adventure in June 2018. We made our purchase six weeks in advance, and experienced great communication at both the time of purchase and the week of our trip. Jason and Carrie were very personable and helpful in getting us acclimated to the paddle board. They were both patient when we were getting used to it, and provided a variety of options to allow us to be successful. They even happened to have a GoPro attachment that we were able to use. We loved getting to watch the sunset from the sand bar, and were able to be within feet of dolphins on the paddle back.