While I appreciate the feedback I must express that I am somewhat offended about your question of "fraudulent charges or identity theft" Yes, we do take a credit card to hold reservations, just as every other company and business. It is standard. I can assure you in the 4 years so far that we have been in business, there have been no 'fraudulent' charges. It is not 'shady', it's our policy. Furthermore, we do have a "building", but we are mobile, so we meet at the Treasure Bay Resort & Marina, or a convenient and appropriate location, which we clearly communicate. The launch point we choose is based on the weather conditions, most importantly the wind. So we had you come to The Old Snack Shack, where we owned the beachfront concession. It's unfortunate that you felt we didn't give proper instruction. We certainly provide each guest with the necessary information. Sometimes it's a little tough, especially if you have never done it before. We do offer one on one lessons, but they are during the day, not at night. I'm glad you were able to watch some YouTube videos to become more confident. I gave you guys a promotional rate of $40 for 90 minutes on a premium paddleboard with multi-color changing waterproof LED system at 7:30 PM, when everyone else was closed. We use the absolute best lights available in the industry. The price I gave you was $10 lower than the standard. I do agree, it is a cool experience. Thank you for an overall positive review.

Make sure you give us a call before you come out again because we are no longer permanently stationed on that beach. We are mobile and have some new wonderful areas to explore. Thank you!