The staff was very helpful in accommodating my 8 year old niece who could not paddle on her own. He allowed me to take her as a passenger on mine after "other" companies told me to get a babysitter. My teenage daughter and other niece (first time stand up paddle boarder )had a great time and caught on quickly. We paddled out to a sand bar and spent the afternoon sunning and searching for critters. We didn't ser dolphins or manatees, but we had a memorable, fun experience!