We booked a king suite with a sofa bed for our 2 nite stay. I arrived about 3pm to be rudely told that " we don't do check ins before 4" meanwhile they were checking in the couple in front of me and handing them bottled water. When we did check in after Busch Gardens I was disappointed by our room, and not just the trash we found by the previous guest that housekeeping seemed to forget. When they cleaned our room they did an equally lax job. Our suite wasn't anything spectacular. The sofa bed was horrible, the mattress was even thinner than their flat pillows. When I requested a rollaway bed i was told she would check with housekeeping. when i didn't hear back i went down to the desk and was told i wasn't allowed to have one because we had a sofa bed. Even as a couch it was awful to sit on & tiny. The coffee pot didn't work, the button was broken and when I requested an extra towel it took 2 phone calls and over an hour to get them. The area is nice by Tampa's standards and its not far from the theme park but that's about the best part of the hotel. The pool is tiny and located next to a swamp. I can't wait to check out tomorrow morning and never look back.
- Official Description (provided by the hotel):
- Stay at the Newly renovated Hilton Garden Inn Tampa North and enjoy everything you need for a relaxing stay. The hotel is ideally located in a tranquil nature preserve, yet just minutes from popular Florida attractions.Relax in your comfy guest room at the Hilton Garden Tampa North, where everything you need is within easy access. Unwind on a patented auto adjustable Garden Sleep System(R) bed or get to work at the large desk and ergonomic Herman Miller Mirra(R) chair. Begin your day with a delicious cooked breakfast at the Great American Grill(R) and choose from the a la carte menu at lunch and dinner. Do business in the 24-hour Business Center, refresh in the fitness center or enjoy a revitalizing swim in the tropical outdoor pool. ... more less
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- Also Known As:
- Hilton Garden Inn Tampa North Hotel Temple Terrace
- Hilton Garden Inn Temple Terrace
- Hilton Temple Terrace
- Temple Terrace Hilton