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“A great value option”

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Ocean Pointe Suites at Key Largo
Ranked #3 of 4 Hotels in Tavernier
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A great value option”
4 of 5 bubbles Reviewed January 14, 2014

I got this place as part of a package deal with Soutwest vacations. Sure it's not the Ritz Carlton, but it was perfectly adequate and would be good for a vacation with the kids, you don't have to worry about breaking fancy stuff.
It was a good location with lots of things to do nearby, a great Keys experience without taking so long to get to.
The staff were friendly and helpful and would quite happily go back.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JwBrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 28, 2014
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,282 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (564)
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English first
Jamison, Pennsylvania
Level Contributor
3 reviews
4 of 5 bubbles Reviewed January 14, 2014

The condo we had was clean, well-kept, and quiet, with wonderful views of the ocean. The staff was efficient and friendly. We enjoyed kayaking, swimming in a wonderful pool and walks through the cleared mangrove areas. We would highly recommend this condo setting.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lloyd L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 28, 2014
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Key Largo, Florida
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed January 10, 2014

I got this "hotel" by naming my own price. I expected a 3.5 star "Hotel" not a condo rental. The girlfriend and I got here late and took the room they gave us. It was clean, but old and cheap. The pictures on the wall were old, faded and falling out of the frames. The bedroom was small with cheap furniture and a bed that was about as soft as a 1/4 inch piece of plywood. I didn't get any sleep that night. It was obvious this unit's owner furnished as cheaply as possible to make as much as he could on it. This unit was not even close to a 3.5 star hotel.

We requested to change "rooms" and got a larger unit with a king bed. This unit is much nicer and well taken care of, but it's still not a 3.5 star "Hotel". It has a nice view if you can look past the tons of trash spread out in the woods between the buildings and the water. My issue is calling this place a "Hotel", it being listed on any travel site as a hotel and the 3.5 star rating. The units should be rented individually on a weekly basis since some are nice and some are trash. 3.5 stars? the pool and hot tub are old and the grounds are littered with trash. Please read the other reviews before booking this place as a "Hotel". We also asked for a late check out and they said to call back tomorrow that the owner might be coming in and it would be a $75 charge. This would not be an issue or a change if it was an actual hotel.

Room Tip: Check the room out before bringing your bags and be ready to ask to change "rooms" all the...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vince6575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 16, 2014
Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Tavernier hotels

Cape Coral, Florida
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed January 10, 2014

Our three day stay at this resort was quite disappointing. Every corner that could be cut in our unit was cut. The kitchen was poorly equipped and what was there was bottom of the line. The bed squeaked and groaned terribly. Light bulbs were out (and maintenance requests were ignored). The TV remote had buttons which did not work. Our sliding glass door valance was broken and tossed behind the sofa. The sleeper sofa was improperly folded so that sitting was uncomfortable. The dishwasher had no soap, the kitchen had no dish towels. The "suite" furniture was poor and uncomfortable. Needless to say, we will not return!

Room Tip: Don't know if they have any. Do not trust the website photos - our unit had little resemblance t...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scfisherpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 16, 2014
Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery Village, Maryland
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed January 10, 2014

I should have known when I chatted up the woman in front of me and she was changing rooms. This is not a resort, it is a condo community, and you are actually renting from an owner. So the couch in our first room was like a frat room sofa. I wouldn't let my dog sit on it. The moved us to a new suite, "a nice one," and we were okay with at first, and went out to the beach (which is small and the sand is hard) and the pool (nice enough, with a bar). But when we got back, we found out the AC was broken. We called, no one came. Plus, we discovered the windows weren't in right, the Master carpet was a mess, and the floors were sticky. In the morning, we discovered the range didn't work. Maintenance is not onsite 24 hours, and wouldn't be there until 9. We immediately found accommodations in Key West and checked out, and are working with AMEX for a refund. The staff was wonderful when they obviously face this situation every day, while the manager would not come out to speak to my husband. Don't go, unless you are a gambler. Not worth the effort.

Room Tip: Look at the room before you take your luggage up.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TPool_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 16, 2014
Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocean City, New Jersey
1 review
5 of 5 bubbles Reviewed January 9, 2014

I will recommend Ocean Pointe Suites to everyone I know. From the moment we were checked in we were assisted by really friendly and helpful staff (DJ was great!). Next, when we checked into our room, we were blown away by the size and how nice it was! Not to mention the fact that we had an incredible view! I was also really impressed with how friendly all of the other staff was, like at the bar, as well as how affordable the prices are. There was great parking, close walk to tennis courts, pool and beach, great views, clean condo, and everything was perfect! We will definitely be returning in the future!

Room Tip: Ask for a view!
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elizabeth c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 16, 2014
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clive, Iowa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed January 9, 2014

Extremely overpriced for what you get. Booked over the holidays for a family trip. Dec 28-Jan 4th. Although website and staff indicated that suites sleep 6- it is VERY crowded with 6 in a unit. Each unit belongs to an owner and it is luck of the draw what kind of unit you get. Of the four units rented, one was just okay and the rest awful. All of the suites were very dirty, carpet dirty, floors dirty, crumbs under furniture, etc. Walls were dinged and missing paint. Light fixtures missing bulbs, ice maker broken, burner on stoves not working, dishwasher flooded. Broom and mop so old couldn't even clean ourselves. No dustpan or bucket. Not enough pots/pans to cook for 6 in unit. No baking pans, no broiler pan, etc.....Extremely slow response from housekeeping. The beach is very small and buggy. The playground is three swings and full of debris. Not safe for children. The unit/suite numbers were all in building 4.

Room Tip: Ask to see unit. Corners are better.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kelfifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 16, 2014
Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Pointe Suites at Key Largo

Property: Ocean Pointe Suites at Key Largo
Address: 500 Burton Drive, Tavernier, Key Largo, FL 33070
Phone Number:
Location: United States > Florida > Florida Keys > Key Largo > Tavernier
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Tavernier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ocean Pointe Suites at Key Largo 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ocean Pointe Suites At Key Largo Hotel Tavernier
Ocean Pointe Hotel
Ocean Pointe Tavernier
Ocean Pointe Suites Key Largo
Ocean Pointe Key Largo
Ocean Pointe Suites At Key Largo Tavernier

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