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Ocean Pointe Suites at Key Largo
Ranked #3 of 4 Hotels in Tavernier
Reviewed December 7, 2013

Just got back from a 4 night stay at Ocean Point Resort. I was a little nervous reading some of the reviews, but we had a great stay!! We had a 2 bedroom condo, 4th floor ocean view. It was not as fancy as the ones in the pictures, but nicely decorated, clean, and everything was in working order. We enjoyed the pool area, beach and view from the bar! It was a nice 4 days. However, all these bad reviews could be eliminated if the Ocean Point management forced the owners to udated their condo if they want it to be rented. It only gives the whole resort a bad reputation if a few rooms are not well kept. It would be easy to walk into each and every condo with a to do list for the owners. If they dont upgrade the unit, they dont get rented. So, all these follow ups on this site from management is just lip service they could solve this problem if they really wanted to!

Room Tip: Make sure you get an updated room, don't settle for less!
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  • Stayed: December 2013, traveled with friends
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1  Thank dive4funbrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded December 18, 2013

On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.

We also wanted to inform you we absolutely follow up with all guest concerns. Any Trip Advisor in which specific details are mentioned we privately message each reviewer to inquire as to which room they stayed in. Then we follow up with our Housekeeping Manager, Rooms Quality Manager, and General Manager to inspect the room, and provide our owners with feedback and detailed plans for improvement. We have an internal rating system and if any suites fall short we contact our owners immediately. Ocean Pointe Suites can assure you there is an entire quality process behind every detail. If there is a specific suite number or details you would like to share please feel free to contact kdalton@opsuites.com. Thank you!

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1,186 - 1,192 of 2,373 reviews

Reviewed December 7, 2013

We had a picture postcard view of the marina and ocean. The rooms were nice sized,
nicely decorated and clean. We enjoyed the pool and the grounds. For the price you
can't beat these accommodations. We hope to return someday. Thanks for the great
experience

  • Stayed: November 2013, traveled as a couple
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Thank lovell95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded December 18, 2013

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

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Reviewed December 5, 2013

“Simply fantastic! My wife and two kids stayed here last week to escape the holiday madness and were so happy we did. From check-in to checkout, every single experience was flawless. Nothing but smiles and attentive service at all levels. After checking in, we went up to our suite, opened the door, and were amazed by the decor, new finishes, granite counters, 18" tile, and new berber carpet...new smell and all! We had a flat screen in the master and living room, brand new stainless steel appliances, all the kitchenware imaginable, stereo with an ipod dock, etc. Our suite was a 2 bedroom with a king size bed, 2 twins, and a sofabed equipped with a balcony that overlooked the bay. It was perfect for all of us. They had a swimming pool, private beach, sand volleyball court, a basketball court, and a small cafe/bar (with great food and drinks all modestly priced), and a gift shop all just steps away. This place was definitely a hit for us and we'll be sure to come back real soon. Big hug and thanks to the entire staff and the manager for making this trip so memorable for us! Thanks again! See you real soon!

  • Stayed: November 2013, traveled with family
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1  Thank ed-wins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded December 18, 2013

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

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Reviewed December 2, 2013

Not a bad place to stay...unit (3214) was dated somewhat with repairs needed for screen doors to the very small patios. It was clean however with a very nice pool area. The beach area was nice but the beach itself was only about 30 yards long. We didn't actually eat at the restaurant, I just had a tuna wrap but I didn't hear anybody complain about it. Check in and check out were easy and effecient. Not sure I would go back, perhaps if we could stay in one of the newer units, but overall, just not bad.

  • Stayed: December 2013, traveled with friends
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1  Thank becknee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded December 5, 2013

On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.

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Reviewed December 1, 2013

We got a 2 bedroom, 2 bath suite for the same price we paid for one room, one bath motel rooms on the same trip. Nice kitchen area, living room and small balcony. The pool and hot tub were very enjoyable, and there's even a small beach to swim at. The place was clean (other than the floor being a little dirty which I noticed when I walked barefoot). I'm sure there was much more there than we took advantage of too. Well worth the money.

  • Stayed: November 2013, traveled with friends
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Thank Jrzyrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded December 5, 2013

On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2013

We booked thru a Travel Zoo coupon and had the impression this was going to be an upscale resort. Believe me, it is not. I agree with other reviewers-it is dated and smells. Furnishings were right out of a condo we had in FL in the 80's. Tiny bedroom with only an old queen bed. Broken slider. Doors that looked like the bottoms were in a flood. No floor lamps. Dust everywhere. Tub that did not drain. But the best part was the sign posted by the "luxury" beach towels-if you wanted a souvenir of your stay, you could buy one for $25.!!!!! I almost died! No free Wifi. Staff was friendly upon check-in. Breakfast staff in the restaurant-terrible. Poor service and waited over 10 min before anyone even appeared, much less asked if we wanted anything. Needless to say this was not a romantic weekend for my husband and I.

Room Tip: Don't bother to find a good room.
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  • Stayed: November 2013, traveled as a couple
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1  Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded December 5, 2013

Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns.

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Reviewed November 30, 2013

We booked this stay on bookit.com. Upon arrival we were assigned unit 2212. The unit has serious deficiencies. Electrical problems, cleanliness, floor uneven and doors sticking, general disrepair. We contacted the desk to report problems. Maintenance arrived and determined that the kitchen lights could not be repaired. Management offered to assign another unit but since we had already unpacked, we declined. Our mistake. Not all units are maintained the same. Be sure to examine your unit carefully before unpacking. Avoid unit 2212!!

Room Tip: Be sure to examine the unit you are assigned prior to unpacking.
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  • Stayed: November 2013, traveled with family
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Thank Calvin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded December 5, 2013

Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Pointe Suites at Key Largo

Address: 500 Burton Drive, Tavernier, Key Largo, FL 33070-3100
Phone Number:
Location: United States > Florida > Florida Keys > Key Largo > Tavernier
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Tavernier
Price Range: $185 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Pointe Suites at Key Largo 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ocean Pointe Suites At Key Largo Hotel Tavernier
Ocean Pointe Hotel
Ocean Pointe Tavernier
Ocean Pointe Suites Key Largo
Ocean Pointe Key Largo
Ocean Pointe Suites At Key Largo Tavernier

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