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“Good and bad” 3 of 5 stars
Review of Ocean Pointe Suites at Key Largo

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Ocean Pointe Suites at Key Largo
Ranked #3 of 4 Hotels in Tavernier
Galloway, New Jersey
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Good and bad”
3 of 5 stars Reviewed June 26, 2013

The property is well located for majority of attractions in the upper Keys. They do have a 2 bedroom/2 bathroom, full kitchen, W/D and pull out sofa for large groups. Their pool area is beautiful with a large pool and plenty of chairs/unbrellas, etc. Parking is adequate. The staff is friendly although not as helpful as one would expect. The exterior landscaping was nice with grills and picnic tables throughout the property. They have 2 very nice tennis courts. These are the reasons that the property ranked an average with me. Now for the downside. Our unit's pull out may have been comfortable for a sleeper weighing less that 30 kg, but the average adult could not have tolerated it. The balcony is tiny and only just holds 2 plastic chairs. The units could use updating and the kitchen tools are extremely poor, both in quality and numbers. The beach area is without a doubt the worst I have ever seen. It is rocky, shallow, truly fit only for sitting to read a book. You cannot swim in the sea. The marina is adjacent and the boats go in and out at what I felt was a too fast speed making snorkeling and swimming dangerous. I witnessed several near misses. The basketball court was a hoop in the corner of a parking lot with a blind turn in from the main entranceway! How safe is that? They do have a bar and cafe but I did not try any of the food. The bar selections were limited and the hours changed everyday, so we could not depend upon their service. The cafe was closed sporadically as well. Even the drink availability changed with the bartender. I will never personally return to this property, but if you are a boater or plan to scuba dive every day, it could be the place for you.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank nshawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, June 28, 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,093 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (526)
Date | Rating
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English first
Miami Lakes, Florida
1 review
5 of 5 stars Reviewed June 25, 2013

Beautiful place to stay for a vacation. The employees are very friendly, and if you have a boat the marina is great. The room has town bedrooms, and a kitchen. One room has 2 twin size bed, and the other the master room has a King size bed with plenty of room.

Room Tip: Get an ocean side room. It has a very nice view from inside you room. Very relaxing!!!!!!!!!
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Fire8931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, June 28, 2013
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 25, 2013

I've stayed at the Ocean Pointe Suites before and it was a nice place. Since then I decided to stay again and it was WONDERFUL! They have a lovely lobby, great food, reasonably priced drinks, and a nice/ helpful staff. I am really impressed!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Uriel05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, June 28, 2013
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 25, 2013

The property need to change what they have at the web side, because photos at the web side of the room are nice, but the real room are very different, carper is dirty the air condition doesn't work we report that to the office they never fix it, furniture are very old, rings around toilets and sinks, we stayed here 2 nights to celebrate father day, but never again they have to improvement the resort, maybe they have some rooms that they already did the improvement but we stayed at building 3 at two bedrooms condo we went with my grandson that is 7 month old and we have a bad experience, without air conditioning, also they need to change the mattress.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank giselaramirez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, June 28, 2013
Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Tavernier hotels

Arlington, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 23, 2013

This property has promise; however, the management needs some work. We originally paid for four nights at this location, but were only able to be there for three. The owner refused to refund the night that we were unable to be there. To be continued..
Upon arriving for our honeymoon, we discovered that our room was not only disgusting and filthy, but that there were multiple warning signs of ways we could be charged extra money. We were assured that we would have an ocean front room. We received a room that faced a large forest area with a partial view of the ocean. The room was very dirty including mold in the tub/shower area, a dirty cookie sheet in the oven, as well as rings around the sinks and toilets. This type of upkeep was not surprising to me once I found out maid service was $55 per day for someone to come clean our room. Also, my husband and I found it shocking that in 2013 there was still a charge for wireless internet that amounted to $30 per week per device! Outrageous!
Overall, if your expectations aren't high, and you're fine with paying extra fees, this place is great. Just make sure to bring your own cleaning supplies.

Room Tip: Be sure to check your room for cleanliness and view before settling with this venue.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, June 28, 2013
Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns. Please check your messages for further correspondence.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 22, 2013

This is a great hotel for the family as it is in a secured area for guest only. The rooms are spacious with two bathrooms. It has a full kitchen and it also has washing machine and a dryer. At the main office, it has a small cafeteria although it was not invite full so we went out to for dinner and breakfast. Outside the registration area, it has a small beach area with volleyball area to play.

Overall, it is a great place to stay with the family at a great value.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ohtli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, June 28, 2013
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Homestead, Florida
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 22, 2013

Me and my friends do this every month, we stay in a different place in Florida for a day or two. so far it gets better and better every trip, this one was no exception. The place was spacious, clean and fully furnished (including the kitchen). A great value for the money. There is a private mini beach and a large pool with Jacuzzi, tennis courts, Bar (your better off going to Tikki Bar), restaurant (didn't eat there), play ground and outside BBQ. It is a good idea to use this place to just sleep and just go out and explore the keys during the day/night, but if there is a group then you can have an awesome time with out going anywhere (except going to the liquor store). This is a great place, its quiet and peaceful, definitely worht it.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Erik G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, June 28, 2013
On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Pointe Suites at Key Largo

Property: Ocean Pointe Suites at Key Largo
Address: 500 Burton Drive, Tavernier, Key Largo, FL 33070-3100
Phone Number:
Location: United States > Florida > Florida Keys > Key Largo > Tavernier
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Tavernier
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ocean Pointe Suites at Key Largo 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ocean Pointe Suites At Key Largo Hotel Tavernier
Ocean Pointe Hotel
Ocean Pointe Tavernier
Ocean Pointe Suites Key Largo
Ocean Pointe Key Largo
Ocean Pointe Suites At Key Largo Tavernier

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