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Ocean Pointe Suites at Key Largo
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Reviews (2,391)
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All reviewstennis courtscafe bartwo bedroom condowasher and dryerfull kitchenocean pointtiny balconystayed in buildinglarge poolsmall beachwinn dixiebeach areanice resortking bedkey largomarinagrounds
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Reviewed February 4, 2013

Stayed recently at Ocean Point Resort. I understood from reading previous reviews that these units were privately owned and varied in quality. I did not find the staff at the check-in desk very friendly. I get the impression he was tired of dealing with people asking for renovated units after reading reviews on trip advisor. We were assigned a unit in a building that was pretty far back from the beach. As were were traveling with a toddler we asked for something closer. We were told nothing was available. We paid for ocean view so we insisted on getting another unit and suddenly there was one available. We stayed in unit 5215. It was not a renovated but it was very nice. The unit was immaculate, the furniture and the beds super comfortable. We all commented on how well we slept while we were there. Because the units are privately owned the resort itself is very quiet. I found it peaceful. No lound music blaring, the small beach was almost deserted. The grounds are well cared for. My only complaint would be that the units have very tiny balconies more like an observation deck.

  • Stayed: January 2013, traveled with family
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Thank ShellDoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded February 7, 2013

On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2013

Suites great. Old but clean enough. Our unit had a washer and dryer. Small beach and area for swimming not the best. Most people were friendly but not very welcoming to children. Playground small and not worth going to. Swimming pool very nice for lap swimming but not for kids. Service was slow. No ice machines, but freezer included a maker (ours was broke and they did not fix prior to departure). Property close to supermarket. Safe and secure facility.

  • Stayed: January 2013, traveled with family
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Thank Bridget B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded February 5, 2013

On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2013

We had no planned in advance where to go, our plan was to spend 10 days at Key West. We rented a convertible and visited the Everglades first but we spent far too long there and it was dark when we left, so we went to Expedia to look for a hotel to spend the night. We saw this, at a good price and headed there.

At night it was not that amazing, pretty dark, and the reception was small, but when we went to the apartment we were so surprised! The apartment was big and super clean, we had it all there (iron, iron board, hairdryer, washing machine, dishwasher, dryer, full kitchen, all the utensils you could need to cook, tons of cupboards and drawers everywhere etc). Each double room had an en suite, we had a balcony over viewing the ocean... we were amazed!

The day after was even better! The place has two tennis courts, a private beach, swimming pool, a marina, grills outside so you can have barbecues (and we had plenty of those!), and is two minutes by car from a massive supermarket and everything you may need, including restaurants, pharmacy, etc. You have to pass security to get into the compound and you have security all day and night, so you feel pretty secure while there.

The staff at the Ocean Pointe are all extremely helpful and we would like to thank Sam for giving us the great room we stayed at, Chaz and Abdul for all their help and specially Shinae for being wonderfully helpful and always smiling. Shinae was very professional, fast thinking and sorted out an issue within minutes, she is a gem!
The only thing we did not like at all was the fact that you have to pay for the internet, but the internet is charged by item, so if you want Wifi in your laptop and your son's iPad you pay twice the $6.99, it is not by room (or apartment) but by item... that we found unfair but on the other side, you still got internet when you left your room and headed to the swimming pool or the beach.

Other than that we loved it all!! In fact we came for a day and we stayed nine instead, we had to vacate on Saturday as it was fully booked but we spent that day at a hotel in Key West and returned in the morning there. We just returned on Thursday night.

If you want a great place to be when down there at a very good price, look no further, that is the place to be and we are going back there, it was just a great experience!! We did not want to leave!!!

Room Tip: We went for a Ocean View room and it was well worth it! Sunshine all day long and great views.
  • Stayed: January 2013, traveled with family
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Thank Unica4_u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

I stayed at this condo for the second time in two years. The grounds are meticulously maintained and the staff is very friendly and hard working. The pool is beautiful and so is the hot tub.

My only problem is the lack of high speed internet. I took my computer to the bar/check in area and tried to connect. It took almost 10 minutes and downloading was equally as slow. If you wanted internet in your room it was $10. per day which is way overboard considering what you pay for a month of WIFI. I asked the staff what was wrong and was told that over 300 units were connected to the same system! Didn't matter whether it was first thing in the morning or late into the evening same slow result. So I went into the town and used my computer at the library. If this problem was corrected I would be so happy. Other guests I spoke with had the same issue and were using their smart phones to check emails.

  • Stayed: January 2013, traveled solo
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Thank Ruth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded February 5, 2013

On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2013

We stayed in a really nice appointed condo where you could tell the owners take pride in their place. We had ocean view and it was nice to see the sunrise. The pool is really nice and a good size. Close to key largo where there was a variety of places to eat. Would recommend this place to anyone who enjoys a quiet place.

  • Stayed: January 2013, traveled as a couple
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Thank dorismct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this reviewResponded February 5, 2013

On behalf of our staff we thank you for taking the time to review our property. Ocean Pointe Suites at Key Largo appreciates your genuinely positive comments in reference to your most recent stay. We look forward to serving you as our loyal guest again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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