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“Budget minded place to stay”

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Ocean Pointe Suites at Key Largo
Ranked #3 of 4 Hotels in Tavernier
Colorado Springs, CO
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Budget minded place to stay”
3 of 5 bubbles Reviewed January 12, 2013

We recently spent a week at Ocean Pointe Suites. This is an older, owner owned condo complex that is showing its age. While it was nice having a two bedroom condo with kitchen when traveling with a family...our condo was dated and poorly stocked. A half roll of paper towels for the week. No dish washing detergent provided or other basic essentials. Beautiful view of the ocean, however, the patio barely fits one person on it. Not having free Wi-Fi was a negative too. The property does feature a lovely, beach area which is hard to find in the Keys. Our kids did enjoy the large pool, however, it not in a very scenic area of the property. Check in was a long process....the staff was nice and tried to accommodate the best they could. Overall, an acceptable place to stay...but if your looking for a resort feel and service this is not the place for you.

Room Tip: Top floor, end units have more windows, some are bay windows providing nice views. Updated rooms pre...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RockyMtnGirls4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 18, 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,275 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (562)
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Minneapolis, Minnesota
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed January 9, 2013

Clean comfortable property but a time share not a hotel mindset. No daily housekeeping and no basic provisions like garbage bags or dishwasher detergent. One roll of paper towels for the week. Keep in mind that since these are individually owned, beds might differ, but our king bed was perfect! Walls are paper thin so bring ear plugs. Sweet little private beach. Perfect for young kids since it is shaded and sheltered from surf. Loved watching the pelicans fish!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wannabeislander1232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 11, 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We apologize as our property has mid week services, one cleaning per week of stay, although if you run out of any items we are more than happy to replenish them. We hope your future travels bring you back to Ocean Pointe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed January 5, 2013

Stayed three nights at the Ocean Point Suites over New Year's and was disappointed with our stay. These are individual condos that are rented so the quality and appearance of the rooms can vary quite a bit from the photos provided. We had requested a newly renovated room, but I think I should have asked them to qualify the meaning of "newly". It was sorely outdated and only 1 of the 3 burners of the stove in the unit worked, which made even basic meal preparation challenging (I called about this on our first night and was told they would send maintenance to check on it, but no one ever came). They do not provide maid services unless you stay for more than a week. I paid $14 for two days of wifi but could only get a connection in one corner of the bedroom, which really defeated the purpose. The few good things to note were the pool and tennis courts were well maintained on the property and our unit in building three had quite a nice view of the ocean.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sta617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 8, 2013
Thank you for taking the time to review Ocean Pointe Suites at Key Largo. We take pride in our property and strive to exceed guest expectations. When we fall short we share your disappointment. On behalf of our staff please accept our sincerest apologies. We have brought your concerns to the attention of the appropriate department manager and assure you we will follow up with them in addressing all your concerns.
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Travelers are raving about these Tavernier hotels

Brussels
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed January 5, 2013

The complex was much, much bigger than the picture on the webpage had led us to believe: in all there were some 250 apartments. Ours was spacious enough and had a good washing machine, but that was about it. The kitchen was very worn, there was less than the basic kitchen equipments available, pots and pans were dirty, the cupboard paint was peeling off, WiFi cost 39 dollars a week, the mattresses were wobbly, the beach was tiny and consisted in fact of a cleared patch of mangrove which made swimming out of the question. There were two tiny, tiny balconies and the view was not very good.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JovdB v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 8, 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed January 4, 2013

These are average condos with the smallest balcony which was a shame because the sunrise view of the ocean was worth getting up for every morning and was the highlight of my stay there. Only one chair cits on the balcony We didn't spend hardly anytime in the room except to rest and sleep so it served us well. I like a little bit fancier place for my money though. Never got a chance to go to pool and cafe is more like a snack bar. The bed was not very comfy and the linens were low grade. So if you are looking for luxury look elsewhere but quiet resting spot between other attractions is fine. There are wild cats living on the property and that was so cool to see them come out of the mangroves in the morning.

Room Tip: Worth the ocean view for me.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teeko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 8, 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay. We hope your future travels bring you back to Ocean Pointe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed January 4, 2013

We recently stayed one night in Ocean Pointe and unfortunately it was not a good experience. We arrived on the evening of December 19th. We located the place ok and the security guy could not have been nicer or more helpful. We then checked in, which was not pleasant, as the guy on reception was neither friendly nor welcoming. He also made it clear to us on numerous occasions that if we lost the keys we would have to pay 75 dollars, I tried to make a joke of this but he was not responsive. We were then told to drive back towards the security hut to locate our apartment, we were given specific instructions, which we followed to the letter but ended up back at the exit/security hut. When you are driving down to reception, each apartment block is marked by a sign, when you are new to the Ocean Suites, you are not familiar with which building is A, B, C etc so the fact that the signs are one sided (towards reception) makes it kind of hard to know which building you are looking for. We eventually found it and entered our apartment, which was clean and tidy. The first 2 notices that greeted us were that if we took towels from the room, we would be billed 20 or 25 dollars per towel and if anything happened to the remote controls we would also be billed, what a lovely welcome!! I know these items often go missing, but delivering the message about being billed for Keys, Towels and Remote Controls, could be done a with a little subtleness rather than with a hammer.
I was not aware that the room I was paying for was timeshare, so seeing the name of the person who owned the apartment, just inside the front door, was a bit of a shock but not a major issue. The apartments decor was dated but perfectly fine, well sized and had a lovely big bed. We ventured back down to the reception for food but it had just finished so we went to the bar, which was closing at 9pm??
I know we had only arrived from Ireland 48 hours previously, so were a little tired but the welcome we received at the bar was as cold as the one at reception which is so unlike most locations I have visited in the US. The next morning I took my two sons down to the pool area, which was lovely, it was about 10am. I had hoped to stay there for a few hours as it was a lovely day but at 10.45am my Wife called to say housekeeping were outside the door waiting to clean the room. I am aware that checkout time is 11am, but as per our other experiences here, it just left a sour taste in our mouth, so we got our bags and cleared out of the room. Maybe we caught the staff on a bad day but besides the security guy, no other member of staff covered themselves in glory.
p.s. I enquired with the "friendly" guy on reception regarding wifi, he told me I could pay 7 or so dollars per 24 hours???

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Only1Victor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlin D, Administrative Assistant at Ocean Pointe Suites at Key Largo, responded to this review, January 8, 2013
On behalf of our staff we appreciate you taking the time to review our property. Thank you for choosing Ocean Pointe Suites at Key Largo as your destination of choice when visiting the Florida Keys. We value your comments and observations in reference to your most recent stay and are happy we could discuss and resolve some of the issues through our email correspondence. We hope your future travels bring you back to Ocean Pointe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 4, 2013

Ocean Pointe is a much larger complex than it seems on their website. Our flat was outdated (ancient dishwasher, stove, decor), apart from the washer & dryer which were great. Our flat wasn't that well stocked with utensils either. Also, you have to pay for wifi. However, the rooms were clean and the bed was nice. Its location is pretty good for activities and dining.

We were comfortable, but for the price we wouldn't go back.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Esther d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ocean Pointe Suites at Key Largo

Property: Ocean Pointe Suites at Key Largo
Address: 500 Burton Drive, Tavernier, Key Largo, FL 33070
Phone Number:
Location: United States > Florida > Florida Keys > Key Largo > Tavernier
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Tavernier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ocean Pointe Suites at Key Largo 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ocean Pointe Suites At Key Largo Hotel Tavernier
Ocean Pointe Hotel
Ocean Pointe Tavernier
Ocean Pointe Suites Key Largo
Ocean Pointe Key Largo
Ocean Pointe Suites At Key Largo Tavernier

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