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“No show after pre-charging!”

Sea the Keys Transport & Party Bus
Reviewed March 17, 2014

This company required pre-payment with a credit card for a 4-hour minimum for the party van. This was for my daughter's wedding. They never showed up and never answered their phone or returned messages (we left several!) I've now disputed the charge with my credit card company.

2  Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blueskis, Owner at Sea the Keys Transport & Party Bus, responded to this reviewResponded July 29, 2014

this was our mistake we had a new booking system on the computer and schedule wrong date I take full responsibility for this and I issued a credit and a letter explaining error and a letter of apology out of the thousands of customers we have serviced this has only happened once.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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24 - 28 of 44 reviews

Reviewed February 9, 2014 via mobile

Mitch took us and another couple from key largo to key west. He stopped to show us some highlights on the way down. He set up an adventure for us to see the dolphins go snorkeling and see the key west sunset. We had a totally perfect day.

Thank Pawpaw56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013 via mobile

Wow, where do we begin? Our family rented a vacation home on the ocean in Islamorada and were lucky enough to meet Mitchell the second day we were there. Not only is he great company, but he was more than knowledgable, helpful and just a great guy. We were there with our family of 6 adults and our 2 small children. The vehicle for our sea the keys adventure was more than accommodating & comfortable for all of us. We visited some amazing landmarks on our trip down to Key West. Feeding the tarpon is a MUST and the little restraunt there is also a must! Very good and friendly service. The Seven mile bridge was such a neat landmark to see. We got some amazing family pics on there. Entering Key West was just gorgeous. The southern most tip and 90 miles from Cuba, we watched the sunset start to fade into the ocean. Just breathtaking!!! Our guide Mitchell did not disappoint for dinner plans either. We took a ferry over to a private island to watch the end of the sunset. The view was gorgeous and then we got dinner on the island restaurant, which I highly recommend.
We honestly had such a fabulous time and the memories that were made between our family will never be forgotten. Thank you Mitch for showing us the beautiful part of the world you get to call home. We are missing the sun up here in the cold Midwest right now! We will definitely be making another trip down to create more memories & we are looking forward to making those with Mitch as our trusty guide.
Thank you For the great memories.
Sincerely, Dana & Chad White (kiddos too;)))

2  Thank Dana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

My husband and I honeymooned in Islamorada. We wanted to take a day trip to Key West, but didn't want to drive back. After searching Trip Advisor, we found Sea the Keys. We scheduled our trip with Mitch (the owner). We were set to depart at 10am and he was there at 10 on the dot! On the way to Key West, he gave us the history of the islands we were passing through. We stopped for breakfast and to see the tarpon at Robbies, followed by seeing the key deer (you really do need to see them in person), then to the No Name Pub, and finally the only freshwater pond in the keys where an alligator swam right up to the viewing area right on cue! When we arrived in Key West we toured a few must see spots and then Mitch let us explore the city after giving us a few recommendations. I would highly recommend taking a trip with Sea the Keys. We were not only treated like royalty, but had a blast!

2  Thank allisontlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

All Travelers- this is a MUST do service to have in the Keys! We booked a Private Day trip to Key west before we left for vacation with this company. I talked to Mitchell, the owner, Several times and because of his personality and the positive reviews we decided to have him pick us up at Miami Airport take us through South Beach, stop for dinner and take us to our hotel as well. Upon arrival in Miami, Mitchell was on time and in fact calling my cell phone as soon as We landed. He met us at baggage claim outside on the curb and took the 4 of us on an excursion through South Beach to show us the sights and we headed for Key Largo within an hour. We stopped for an early dinner at The Big Chill which was Mitchell's suggestion and enjoyed our time there before we were transported to our Hotel. We were excited to see Mitchell the next morning for our Key West Day Trip because we knew that we would have a great day with him seeing that he was so informative on our south beach excursion. OUr Private Day Trip to key west was amazing! Mitchell was so informative and we stopped to see wild Deer and he also stopped at Robbie's to feed the Tarpon with us- WHAT A RUSH! We would of never done these things on our own so having a personal local guide is the way to go! In Key West Mitchell ate lunch with us and we all had great conversations. He was so friendly and told us more history or the keys and where to visit while we were there for the day. His suggestions were helpful and we felt that we saw it all by evening. We called him at 5pm and he picked us up at Mallory Square within minutes. We were not board at all the entire time we were in the vehicle with Mitchell because we all were just chatting away- like we were friends! We enjoyed the key West trip so much that my Husband asked if Mitchell knew of where he could take a private charter for fishing while we were there and Mitchell suggested that we go fishing through his service. He also plans and takes people on fishing excursions- How about that! Of course we took him up on his offer and booked him for Sunday morning for a few hours. This business does it all! I had a car service scheduled to take us back to the airport on Monday morning but decided to cancel them and arranged for Sea The Keys to take us back to the airport - We had a great weekend with this company and especially with Mitchell. You must use SEA THE KEYS for all you travel needs in The KEYS! They are prompt, friendly, informative and fabulous!

6  Thank brinstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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