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“Consistantly Poor Conditions”
Review of Inn on the Green

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Inn on the Green
Ranked #6 of 8 Hotels in Tavares
Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Consistantly Poor Conditions”
Reviewed June 30, 2013

I stayed at Inn on the Green three times while in Tavares to care for a relative. The conditions have been consistently terrible. Here are the lowlights of my most recent and Final stay:

Upon checking in late, I realized there were no wash clothes in the room. Even later, I found dirt particles and hair in the bed sheets upon turning down the bed cover. I complained and asked for new sheets or a new room. The desk clerk arranged for another room, but upon entering the room, it was occupied! I complained again, and the clerk offered another room, but its air conditioning unit was broken. At that late hour and with an early morning obligation, I needed to stay in the original room but sleep on a straight sheet on top of the bed. Then I noticed dozens of black spots on the walls and ceiling that were smashed mosquitoes.

Room Tip: Go elsewhere
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DeeGeeTF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innonthegreenfl, Webmaster at Inn on the Green, responded to this review, July 11, 2013
Dear Guest,

Thank you for choosing Inn on the Green for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Housekeeping received additional training on supplying fresh cloth etc. to accommodate our valued guests.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

We pay serious attention to our guest reviews. I hope that the next time you visit our area; you will change your mind and once again choose to stay at Inn on the Green. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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88 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Palm Harbor, Florida
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 29, 2013

My wife and I along with seven of our friends stayed here during Leesburg Bike Feast and all had a great time. The staff was very friendly and helpful. Rooms were clean bathrooms clean and updated. Pool clean and relaxing. will definatly come back.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank itseasyjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CONCORD NC
1 review
Reviewed April 17, 2013

We stayed for 4 nights at the Inn on the Green this Spring and had a wonderful experience! The room and the bathroom were VERY clean! We found the room to be very comfortable and spacious. The staff was friendly and helpful. When I left our truck lights on and ran down the battery, Joe, one of their employees, jumped it off for us and then hooked it up to his own battery charger for a few hours just to be sure it was fully charged and ready for us! We will definitely stay there again if we have business to do in the area!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KARENHConcordNc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 14, 2013 via mobile

We were out on the town for bike week & was getting late. We drove to a fewer higher priced hotels & were not impressed so we kept going & drove upon Inn on the Green. It looked like a regular motel but i walked in & felt at home! The lady at the front desk was so polite & helpful. That's a plus for me!!! I was impressed at the rooms...from the outside they look like any other hotel/motel but not this one. Very nice rooms...with a home comfy feeling & loved the shower/bathroom. The cleaning staff was polite too....we were not even rushed outta the room. All i can say is....we will definitely be returning when we are over in that area!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissab1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Two Harbors, Minnesota
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 10, 2013

First impression NOT GOOD! We were greeted when we entered the hotel lobby. There was mass confusion checking in. Frank and the gal (didn't get her name) spoke very loudly to one another and argued in front of us about our reservation. I had called the 866 number and made the reservation about an hour and a half before.
The room has been partially updated but is still old. The bedding is very well used and in need of new. There were 3 pillows on the bed with only 1 clean pillow case. One pillow case looked dirty with stains and the other pillow only had an unzipped pillow protector on it.
The bathroom had no body soap or bar soap. The sink faucet was not clean and there was hair in the sink. YUK!
The continental breakfast consisted of store bought mini donuts, mini cinnamon roll and muffin all together in plastic cake container. Coffee available. This was not what we expected.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lolo2012superior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innonthegreenfl, Webmaster at Inn on the Green, responded to this review, March 23, 2013
Dear Guest,

Thank you for choosing to stay at the Inn on the Green during your recent stay in our area.

Thank you for taking the time to give us a review. These reviews are one of our best tools in making sure that the standards which we set for our establishment are being maintained.
Upon receipt of your review the following steps were taken.

• Front desk staff received additional training with regards to maintaining the reservation and allotting the rooms.

• Housekeeping staff received extra training to ensure the highest degree of cleanliness. They have been instructed to well stock the soap and other amenities before checking in a new guest to the room.

• Breakfast staff received additional training concerning presenting a proper breakfast for our valued guests.

I hope that you will reconsider your decision never to stay at the Inn on the Green again. I think that upon another visit you would be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Damascus, Virginia
Level Contributor
205 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 7, 2013

We stopped here and stayed for 5 nights. Our room was clean and spacious. The bathroom was nice and looked to have been renovated recently with nice counter tops. The best part of this place is the staff. Frank was very friendly and the housekeeping crew was very nice and did a great job. The owners are also very welcoming and we appreciated everyone that worked here. Thanks for a great stay!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WVhikers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 27, 2013

We've been here numerous times and each time it has been excellent the staff has always been very nice and now they remember us as soon as we get here the rooms are always clean and have everything we need we have a little dog and bringing him has never been an issue love the location quick drive to downtown Mount Dora, downtown tavares, and many restaurants. Love staying here and we will be back.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank linda197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn on the Green

Property: Inn on the Green
Address: 700 E Burleigh Blvd, Tavares, FL 32778-2299
Location: United States > Florida > Central Florida > Lake County > Tavares
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Tavares
Price Range (Based on Average Rates): $
Hotel Class:2 star — Inn on the Green 2*
Number of rooms: 76
Official Description (provided by the hotel):
Our Inn on the Green Hotel is Located in the Heart of Lake County, Central Florida, which offers Affordable, Elegant Large Rooms and Suites to Comfort both the Business and Pleasure Traveller. ... more   less 
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