We booked 5 rooms during the Bike event in Leesburg. The guy at the desk is clueless and very rude. There is only 1 ice machine for the entire facility here and no trash cans.
Of the 5 rooms, one room the air conditioning did not work at all, one of the rooms had not been cleaned and had poop in the toilet (disgusting), 1 room the toilet would not flush at all.
When we complained to the front desk, we were told there were no other rooms available, and there was no one on duty who could fix it. When we complained about the conditions to the manager, he got mad and calls the police. They show up and tell us we have to leave the property or be arrested for trespassing. Be advised during Bike Week there are no rooms available. The manager refused to give the credit for the night... please do yourselves a favor and stay someplace else.
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