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“Great customer service”

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Fairfield Inn & Suites Tampa Brandon
Ranked #84 of 163 Hotels in Tampa
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 9, 2013

The staff was very friendly and helpful in providing information directions and suggestions to meet my needs. I needed something very specific for work and they were able to provide a few ideas that actually worked very well. Thank you

  • Stayed: May 2013
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Thank cherylld7851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIBrandon, General Manager at Fairfield Inn & Suites Tampa Brandon, responded to this reviewResponded May 13, 2013

Thank you for taking the time to review our hotel and for staying with us. I am glad you found our staff to be friendly. I know you have a choice when staying in Tampa and appreciate your business and look forward to your next stay with us.

Bret Jones
General Manager

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124 - 130 of 198 reviews

Reviewed May 7, 2013

Stayed here for a brief trip to Tampa. I was looking for something other than the beach - so this property was perfect. I was minutes to Ybor City and to the Hard Rock Casino. There is a Courtyard by Marriott across the parking lot with an indoor/outdoor pool and jacuzzi - access to which is included in your stay. This hotel has a sparkling outdoor pool. The staff was more than attentive, breakfast was great and the room was clean. The bed was well above average. You are a few hundred yards off of I-75 but it is quiet. Lots of good parking and well lit lot. For the money I have not done better in Tampa.

  • Stayed: May 2013, traveled as a couple
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Thank cigartraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIBrandon, General Manager at Fairfield Inn & Suites Tampa Brandon, responded to this reviewResponded May 13, 2013

Thank you for taking the time to review our hotel. I am pleased that you found our location useful. We are located in one of the few areas in Tampa that will allow you to get to most attractions in Tampa, Orlando and Sarasota without going through the major traffic issues that Tampa is known for. I appreciate your business and look forward to your next stay with us.

Bret Jones
General Manager

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Reviewed April 17, 2013

My family and I stayed at the Fairfield Inn Brandon for a few nights over my daughter's spring break. We had a room with 2 double beds on the 2nd floor. This is a solid hotel that meets all of our needs and then some. It is a little older than the Courtyard Marriott next door, but nothing that would deter us from staying here again. Free breakfast is always great, they had waffles, oatmeal, fresh fruits and pastries, cereal, yogurt, and even breakfast sandwiches. The location is perfect for whatever you want to do in Tampa. It is also very close to the mall and many great restaurants. Don't hesitate to stay at this hotel, especially if you can get a great deal.

  • Stayed: March 2013, traveled with family
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Thank Moondogge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIBrandon, General Manager at Fairfield Inn & Suites Tampa Brandon, responded to this reviewResponded April 23, 2013

Thank you for the review and for staying with us.

Bret Jones
General Manager

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Reviewed April 8, 2013

Clean rooms, quick & efficient service. Beds need upgrading - not up to Marriott standards in my opinion - a bit lumpy. Housekeeper that cleaned our room over the 4 nights we were there was great. Pool needed skimming.

  • Stayed: April 2013, traveled on business
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Thank savannahbestmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIBrandon, General Manager at Fairfield Inn & Suites Tampa Brandon, responded to this reviewResponded April 10, 2013

Thank you for taking the time to review our hotel and for staying with us. I am glad that housekeeping did a great job and we had an issue with the pool system that has now been repaired, which should eliminate the issue you experienced. I am sorry you found the ben to be lumpy but we are expecting a renovation in the future and while the beds are less then 6 years old I believe that they will be adressed during the renovation.

Make it a great day,
Bret Jones

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Reviewed March 31, 2013

This Marriott facility is their bottom line category; nonetheless, it is much better than a motel. Rooms are small, but there is enough space for 3 adults. They have two (2) tv's, that's a plus. Not many entertainment options, just an outside pool, but you can use the inside pool/jacuzzi across the street at their sister Courtyard hotel. The good: extremely well localized next to I-75 just 15 miles away from Busch Gardens plus free breakfast, although limited in options. The bad: some staff members need to be more customer-oriented and be reminded that jobs are difficult to obtain nowadays, especially housekeeping and some front-desk staff. Would I stay again? Yes.

  • Stayed: March 2013, traveled with family
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Thank PKPACO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIBrandon, General Manager at Fairfield Inn & Suites Tampa Brandon, responded to this reviewResponded April 8, 2013

Thank you for taking the time to review our hotel. I am pleased that you found our location useful. We are located in one of the few areas in Tampa that will allow you to get to most attractions in Tampa, Orlando and Sarasota without going through the major traffic issues that Tampa is known for. I am disappointed to hear about your unfavorable interaction with some of the staff members. We take customer service very seriously at the hotel and your comments will be the source of your training in our daily meeting every day this week. I apologize that our service did not meet your expectations and hope you will give us another chance to make it right in the future.

Make it a great day,
Bret Jones

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Reviewed March 28, 2013

Nice clean rooms. No vending machines in entire hotel. Have a small market room by lobby. Breakfast was lousy, not much to choose from at all. Felt it was way overpriced at $119.00 a night plus tax. It was nice and quiet and front desk personnel were friendly. Would stay again but only if other hotels around were not better priced.

  • Stayed: March 2013, traveled with family
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Thank 1tumbleweedmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIBrandon, General Manager at Fairfield Inn & Suites Tampa Brandon, responded to this reviewResponded March 31, 2013

Thank you for taking the time to review our hotel and for staying with us. We have a lot of exciting upgrades coming this year to improve the property. We will be rolling out a new breakfast program which will include bacon or sausage and an egg option each morning in the middle of the year. The beds, fridges and microwaves are also slated to be addressed in 2013.

Bret Jones
General Manager

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Reviewed March 18, 2013

Was a very nice stay and easy location to restaurants. Breakfast was good with alot of options. Pool could have been a bit cleaner.....alot of stuff floating on top pf the water. Over all a nice place!

  • Stayed: March 2013
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Thank sherkd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFIBrandon, General Manager at Fairfield Inn & Suites Tampa Brandon, responded to this reviewResponded March 20, 2013

Thank you for taking the time to review the hotel. I am glad you found the breakfast plentiful and it is about to get even better. We will be rolling out a new breakfast program which will include bacon or sausage and an egg option each morning in the middle of the year.

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Additional Information about Fairfield Inn & Suites Tampa Brandon

Address: 10150 Palm River Rd, Tampa, FL 33619-4471
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Green Hotel in Tampa
Price Range: $88 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Tampa Brandon 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Fairfield Inn & Suites Tampa Brandon offers newly-renovated rooms and suites and an ideal location among hotels in Brandon, just minutes from Downtown Tampa, Busch Gardens, The Florida Aquarium, and Ybor City. Our new guest rooms feature plush mattresses, flat-screen TVs with premium cable and mini-fridges. We even have free WiFi throughout the hotel. Start your day at our complimentary breakfast buffet providing a delicious selection of fruits, cereals, and Belgian waffles. Maintain your active lifestyle at our 24-hour fitness center, or take a relaxing swim in the heated outdoor pool as you soak in the Florida sun. The Fairfield Inn & Suites Tampa Brandon offers a prime location, just off I-75, and renovated amenities that make it one of the best hotels in Brandon, FL. ... more   less 
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Also Known As:
Fairfield Inn And Suites Tampa Brandon
Fairfield Inn & Suites Tampa Brandon Hotel Tampa
Fairfield Inn Tampa
Fairfield Tampa
Tampa Fairfield Inn

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