Great location in Ybor.
Restaurant and bar staff were amazing. Really great service there.
That said: Front desk staff was rude and unfriendly. Co-workers I was traveling with reported same. The room I requested was not available, and it was shrugged off. HHonors card? I presented mine at check in and the desk person rolled her eyes. Desk staff scowled at guests as they walked past the desk!
We were evacuated in the middle of the night due to water 30 minutes after the fire alarm had gone off and we had been allowed back in(due to the water). Hotel staff banged on doors shouting "it's not safe! take the stairs!" They should have told us to pack, since we found we had to once everyone in the hotel was in the lobby. Once downstairs, the unfriendly front desk staff was very unfriendly - no announcements, no instructions unless asked. Crowd control, announcements, something, anything, would have been helpful.
We were put up in a hotel in downtown in early morning - that hotel is the Embassy by the Convention Center. Much nicer property and top-notch staff. And the room I wanted? Got it.