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“Okay hotel, not the best Residence Inn experience.”

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Residence Inn Tampa Sabal Park/Brandon
Ranked #47 of 163 Hotels in Tampa
Certificate of Excellence
Webster, New York
Level Contributor
68 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Okay hotel, not the best Residence Inn experience.”
Reviewed May 13, 2012

We stayed one night (Easter Sunday); I think the hotel was mostly empty based on the overall atmosphere and staff attitude. The Front Desk person was dressed very casually (too casually for a customer-facing job!) and didn't seem very interested in working.We got to our room pretty late and wanted to get right to bed, but found that the sofabed that my son needed to sleep on wouldn't open. The maintenance person, also dressed very casually (most Residence Inns have uniforms or dress codes in my prior experience - but not this one, at least not this particular night), took a quick look and said he couldn't fix it, and gave us keys to the room across the hall...so we had to move all our stuff. Breakfast was good, lots of options. The person at the desk for checkout was very friendly. My guess is this hotel serves mostly business travelers (given the location) and probably is great during the week and when it's busy/full, but because it was a holiday and quiet, I think everyone got a little lazy. I'd give them another try if in the area again, but overall, unimpressed compared to other Residence Inn experiences at many different locations.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank rcm322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Palm Bay, Florida
Level Contributor
754 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
Reviewed April 14, 2012

The hotel is in an out of the way location in an office park. It is very quiet. The rooms are all suites with a full kitchen, comfortable living room area and a comfortable bed. The staff is very friendly and helpful. The room has a good sized flat screen TV and free wireless and wired internet are offered. Breakfast is a full buffet and is served daily. Dinner, including adult drinks, is complimentary and served Monday through Thursday.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank JackofPBFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jacksonville, Florida
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 29, 2012

Our family enjoyed our stay of two nights last weekend. The staff members were friendly...speaking to you in the hallways, at the front desk, and during breakfast. Breakfast choices were numerous and delicious. The only negative is the area is very tight for serving yourself and tables were always full. I have been in other Residences that opened a conference area to help with the overflow. Our two bedroom suite was spacious, comfortable, and quiet. The hotel is in a business park and not too far from Busch Gardens. The pool closed at 8:00 PM which disappointed our granddaughters as they were hoping to get in a short swim after returning from Busch Gardens. Overall I think this is a good choice for family.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank U2andme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGM9719, General Manager at Residence Inn Tampa Sabal Park/Brandon, responded to this review, April 18, 2012
Dear U2andme,
Thank you for reviewing our hotel. I am so glad your family liked the friendly staff and numerous breakfast choices. I am happy to share that the breakfast area will be enlarged during the upcoming renovation. I agree that we are a good choice for families like yours that are travelling to Busch Gardens and the two bedroom suite does give the family plenty of room to relax. Be sure to come back after our renovation so you can enjoy the new breakfast area and updated rooms.
Sincerely,
Suzanne Salmon
General Manager
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 24, 2012

I have been all over the globe and have absolutely never seen a breakfast service as good as this. James the chef, coordinates in such a proficent manner it will astound you. He will make you laugh and simply makes your morning worth waking to. The front desk was excellent. The rooms were awesome! Nothing but a Great experience. We will be back years to come.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank markwwalton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGM9719, General Manager at Residence Inn Tampa Sabal Park/Brandon, responded to this review, March 28, 2012
Dear Mark,
Thank you for staying at the Residence Inn and submitting a review. I am happy to see that you enjoyed the service levels in breakfast and at the front desk. It is our passion to provide excellent service. We are looking forward to seeing you again soon at the Residence Inn.
Sincerely,
Suzanne Salmon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, Arkansas
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 22, 2012

This had to be one of the worst Marriott hotels I ever stayed at! At check the attendant (Roger) was so rude, he didn't want to honor our reservation, ever through i had made it over 4 months ago..he was giving us a long story about they were sold out the night before, and they had a couple of business travelers that wanted to keep there same rooms, and other excuses..after waiting over 2 hours and talking to the manger we finally got our room.

Once in our room there were rust and mold in the bathrooms, nasty kitchen applicances, nasty toilets, and once the housekeeper came by the following evening she cleaned the bathtub, and put the same nasty floor mat back across the tub!!
The beds are uncomfortable, and the walls are really thin, couldn't sleep at all!
Save your dollars for a better hotel!!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank nitah1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGM9719, General Manager at Residence Inn Tampa Sabal Park/Brandon, responded to this review, March 26, 2012
Dear Nitah,
I apologize that you experienced a service issue and delay at check in. While we strive to accommodate all early check in’s before the 3pm check in time it is not always possible. I am glad to see the assistant manager was able to get you checked in by 1:45pm. I have reviewed your comments with the housekeeping and maintenance staff so all deficiencies can be corrected. I truly wish you had a more positive experience and I would like to invite you to come back and give us another try.
Sincerely,
Suzanne Salmon
General Manager
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Jensen Beach, Florida
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 19, 2012

This property is a few miles from Downtown, Hard Rock Casino, Bush Gardens and Ybor City, 25 min from Dinosaur World. The rooms, all suites, are clean and the property is well maintained. PETS ARE WELCOME ($)! The breakfast (included) and managers reception (Mon-Thurs) are excellent. The staff is VERY WELCOMING.
We had 3 adults and 2 children and had plenty of room. Plenty for ALL to watch on the TV.
Kitchen has granite counter tops and stainless appliances. Unlike many extended stay hotels, this property's rooms do NOT have any odor. It is located in a professional park a approx a mile from the Interstate

Room Tip: If you're traveling with more than a couple of kids OR with another couple Spend a FEW extra dol...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGM9719, General Manager at Residence Inn Tampa Sabal Park/Brandon, responded to this review, March 23, 2012
Dear Phil,
I am so glad you enjoyed our central location and welcoming staff during your recent stay at the Residence Inn. Thank you for taking the time to submit this review. The Residence Inn is the perfect hotel brand for families like yours that are travelling with children or pets. We do have upgraded kitchens in every guest room and we are scheduled for a full renovation later this year. I hope you can come back and stay again post renovation.
Sincerely,
Suzanne Salmon
General Manager
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Illinois
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 3, 2012

Very helpful and accomodating staff which made the stay more comfortable. Clean facility throughout. Didn't get a chance to try the night time (free) buffet but the continental breakfast is good, and fresh. Easy access to I-4, Tampa, Brandon and plenty of shopping. Would definitely stay again. Only drawback is there is nothing in walking distance but if you want a quiet, clean and friendly place, stay here.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maarola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGM9719, General Manager at Residence Inn Tampa Sabal Park/Brandon, responded to this review, February 11, 2012
Dear Maarola,
Thank you for reviewing the Residence Inn Sabal Park. I am delighted that you enjoyed our friendly staff and clean hotel. I hope your next trip will allow you to enjoy our complimentary evening social that includes beer and wine. I would be happy to assist you in making your future reservation.
Suzanne Salmon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Tampa Sabal Park/Brandon

Property: Residence Inn Tampa Sabal Park/Brandon
Address: 9719 Princess Palm Ave, Tampa, FL 33619-1371
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotel in Tampa
#25 Business Hotel in Tampa
#40 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Tampa Sabal Park/Brandon 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Residence Inn Tampa Sabal Park/Brandon Hotel Tampa
Tampa Residence Inn

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