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“Bad experience”

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Hampton Inn & Suites Tampa - North
Ranked #4 of 163 Hotels in Tampa
Certificate of Excellence
A TripAdvisor Member
11
Reviewed August 16, 2013

We had lots of problems but they were eventually fixed. Missing shower curtain. Internet wouldn't work but was fixed. Toilet overflowed and kept running and was fixed. No towels the second night. 1st day the lady at breakfast was nice and helpful and the 2nd day we were treated rudely.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hampton
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather F, General Manager at Hampton Inn & Suites Tampa - North, responded to this reviewResponded August 19, 2013

We're terribly sorry to hear about the experience you had. It's always our goal to ensure that our guests feel comfortable and are taken care of during their stay with us. We're glad that many of the service issues were addressed but will use your review in future trainings to ensure that such missteps do not continue. We hope we'll have another opportunity to serve you.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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993 - 999 of 1,351 reviews

Reviewed August 15, 2013

I stayed at this hotel while attending a BICSI training course. This hotel is the closest to the Bicsi campus of all the hotels and the staff is genuinely friendly. Everyone goes the extra mile to please their guest. Nichole Nance worked very hard to prepare the food every night for our complimentary dinner. She waited on us nonstop. She is a great person and could definitely take on a larger role with her people skills being so great. If I am in Tampa again, there is no doubt I will be staying here. The rooms have been recently upgraded and are extremely nice. The hotel is also in the safest part of Tampa.

  • Stayed: August 2013
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1  Thank jpeppa2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

This place is great. Mary, Pam and Nikki do their best to make sure I feel comfortable. I love the fact that i can get a hot breakfast. That is a plus. My room is always clean. I will enjoy staying here for while.

  • Stayed: August 2013, traveled on business
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Thank Jason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

There are several hotels which I typically choose, due to their consistently clean rooms, amenities, etc. Hampton is one of them. However, their was a consistent theme in the reviews of this particular Hampton regarding the friendliness of the staff. Even though this hotel was a few miles further away, I chose it based upon those reviews. I completely agree. I had contact with three different staff members between check-in/check-out and breakfast. They were all so nice and helpful!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank Laurie Ehler B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

This Hampton has the very best people to serve their customers. Towanda always has a smile and will go out of her way to help you. Nichole is an excellent guest service ambassador and goes above and beyond to make sure you feel comfortable at the hotel. This hotel has an appetizer (light dinner) every night so you will not go hungry. This hotel is really there to serve you, their guest. The entire staff is wonderful and I highly recommend to anyone traveling in the Tampa area. Five stars to Hampton North!

  • Stayed: July 2013, traveled on business
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Thank Doreen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

We have nothing but wonderful things to say about The staff at the Hampton Inn everyone is great from the time u check in until you check out.. Our family stays here quiet a bit and they always welcome us back "home". The complimentary breakfast and dinner are excellent!!
Pam and Nichole are wonderful!,
Nichole is always so cheery and welcoming, she does an outstanding job w/ dinner and she makes everyone feel welcomed.. Great customer service skills..

We can't wait for u next visit..

  • Stayed: July 2013, traveled with family
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Thank Marisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

I have stayed at this Hampton Inn a number of times and have been consistently pleased. The front desk staff is helpful and friendly. This is the only Hampton Inn I have stayed at which has a light dinner Mon-Thurs nights. Nichole does an outstanding job at managing these and making everyone feel welcome. It is always refreshing to see that she not only does the meal preparations but meets and enthusiastically (and genuinely) greets each guest. Nichole sets the standard for hospitality (and she makes great cookies as well!)

Room Tip: They have been responsive to room requests when I type preferences in the request box online when bo...
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  • Stayed: July 2013, traveled on business
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Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tampa - North

Address: 8210 Hidden River Pkwy, Tampa, FL 33637-2002
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Tampa
#5 Family Hotel in Tampa
#6 Romantic Hotel in Tampa
#8 Business Hotel in Tampa
Price Range: $106 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Tampa - North 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Get in touch with nature and get to know the rich cultural heritage of Tampa, the heart and pulse of the Tampa Bay area including St. Petersburg and Clearwater. The Hampton Inn & Suites® hotel in Tampa-North offers a free local shuttle service to area attractions and corporate businesses in and around the area. Our award-winning hotel provides excellent service and accommodations; we are located just off I-75 in a quiet, natural preserve business district called Hidden River Corporate Park.Step out your door and prepare for adventure, because our hotel in Tampa is only about a mile from the Wilderness Park reserve, and less than five minutes from Busch Gardens and Adventure Island. Find more family activities in the nearby Channelside District, an entertainment-dining multiplex just east of downtown that is home to the Florida Aquarium, a glass-domed marine wonderland. Our hotel in Tampa also makes it easy to delve into history at Tampa Bay History Center; get a taste of the local Cuban culture in Ybor City; and enjoy the nightlife in the SoHo district. Stop by the front desk, and our Tampa hotel team will offer insightful tips on the area's attractions. ... more   less 
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Also Known As:
Hampton Inn & Suites Tampa - North Hotel Tampa
Hampton Inn And Suites Tampa - North
Hampton Inn Hotel Tampa
Hampton Inn Tampa
Tampa Hampton Inn

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