The day I was supposed to check in my credit card was stolen. The front desk lady could care less. She said all she could do is cancel my reservation which she did. The joke was that they ended up charging my credit card anyway. So, although she refused to let me check in and give $100 cash deposit for a $50 room...which meant I had to go to the Clarion where I was able to check in without a credit card, she turned around and charged me anyway. What an awful hotel experience. You talk about rude. I would not hire an employee like that to do any form of customer related work. I can see that the GM of this hotel has done very little about the numerous complaints that have come in about this property. Sooner of later Hilton will wise up and drop this property from its line up I hope.
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- Also Known As:
- Hampton Inn Tampa / Rocky Point - Airport Hotel Tampa
- Tampa Hampton Inn