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Hyatt Place Busch Gardens
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Reviews (1,093)
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Reviewed January 29, 2013

We booked this place because of its proximity to Busch gardens, and could not be happier with our choice.
Great staff, fantastic breakfast, good pool for the kids, huge clean rooms and quiet night sleep what more could we ask for....oh that's right they also saved us $15 a day in parking at Busch gardens by shuttling us too and from the park. We will be back.
Also forgot to mention their room service menu is good and very reasonable pricing, no gouging.

  • Stayed: January 2013, traveled with family
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Thank Heather Jones- T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

Stayed for 2 nights in between a road trip and we fancied Busch Gardens. Hyatt came highly recommended through a friend and we were disappointed from the off. We arrived late on the first night and we were given a room that stunk of drugs and tobacco and the night porter could not help us try and swap our rooms. So we ended up with a loud air blower to try and rid of the stench as it was unbearable. Next day the supervisor was helpful enough to whack points not my gold Hyatt membership but these points are not enough to use back in the UK I have just discovered making the points redundant. This has made me angry as our overall trip was ruined. The rooms had stains along the floors and the pay per view films we watched late at night after busch gardens kept on having a failed stream so our viewing stopped and started every 10 minutes.

Breakfast ends at 9.30 every morning and one of the mornings I came down pretty much at the last moment. I tried to salvage something but the moment 9.30 hit the staff did a clean sweep of putting all the breakfast times away while m trying pick something out. A bit of understanding would of been great.

On the small amount of positives the staff were friendly and the shuttle service to the park was much appreciated.

Stayed: January 2013, traveled with friends
Thank Karl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

There are closer hotels to Busch Gardens but this is the nicest we've stayed in and you need to take the shuttle with any of them. The included breakfast is actually good (how rare.) The rooms are nice but the couch in our room was a bit worn. Free internet, freindly staff, pool is ok. If you travel with kids there is some seperation from the king bed and the pull out sofa.

  • Stayed: January 2013, traveled with family
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Thank Exergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

Went to Bulls game for frat reunion. Close and nice place. Hyatt Place is becoming a preferred place for us in out of the way places in big cities. Very quiet. Nice room with big shower instead of useless tub. Breakfast was nice with "egg mcmuffin" and scrambled eggs. Nice reception at check in. Would return.

Room Tip: We were in 401...end of the hall...very quiet.
  • Stayed: January 2013, traveled as a couple
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Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2013

We were very pleasantly surprised when we arrived at the hotel at 9:00am and our room was ready. The front desk staff was very friendly, helpful and efficient and our trip was off to a wonderful start. The second morning one of the staff sought us out in the breakfast area and produced my granddaughter's pacifier and animal holder that, apparently, she had left in the breakfast area the morning before. We did not even realize that she had lost it and thought it was very nice of him to save it and recognize the toddler who had lost it.
The room was clean, well-equiped and spaceous and the beds, with the exception of the sofa sleeper, were quite comfortable. The only complaint that we had with the room was that the upholstered furniture was not as clean as it could have been.
The day we left, the hotel had a power failure. Within a minute they had switched to the emergency generator and were running on half power. We were on the fifth floor and had to carry our luggage down, which was no problem for us, but could have been an issues to some people. The staff made no attempt to notify us of the reason for the power failure or to offer assistance with bringing luggage down. I was a bit disappointed about the seeming lack of concern to keep guests informed during an "emergency."
Otherwise, our stay was very pleasant and the staff did a nice job of making us comfortable. I would stay in this hotel if I visit Busch Gardens again.

  • Stayed: January 2013, traveled with family
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2  Thank SAS707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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