We were very pleasantly surprised when we arrived at the hotel at 9:00am and our room was ready. The front desk staff was very friendly, helpful and efficient and our trip was off to a wonderful start. The second morning one of the staff sought us out in the breakfast area and produced my granddaughter's pacifier and animal holder that, apparently, she had left in the breakfast area the morning before. We did not even realize that she had lost it and thought it was very nice of him to save it and recognize the toddler who had lost it.
The room was clean, well-equiped and spaceous and the beds, with the exception of the sofa sleeper, were quite comfortable. The only complaint that we had with the room was that the upholstered furniture was not as clean as it could have been.
The day we left, the hotel had a power failure. Within a minute they had switched to the emergency generator and were running on half power. We were on the fifth floor and had to carry our luggage down, which was no problem for us, but could have been an issues to some people. The staff made no attempt to notify us of the reason for the power failure or to offer assistance with bringing luggage down. I was a bit disappointed about the seeming lack of concern to keep guests informed during an "emergency."
Otherwise, our stay was very pleasant and the staff did a nice job of making us comfortable. I would stay in this hotel if I visit Busch Gardens again.
- Official Description (provided by the hotel):
- Hyatt Place Tampa/Busch Gardens, a preferred hotel of Busch Gardens, features 126 newly converted rooms. Each spacious guest room features a high-definition 42in. flat panel television that easily integrates with laptops and other electronic devices, refrigerator, coffee maker, plush Hyatt Grand Bed and a comfortable Cozy Corner with sleeper sofa. The Hyatt Place Gallery offers an innovative approach to select service dining. Complimentary continental breakfast buffet is inclusive every morning and features complimentary Starbucks coffee. ... more less
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- Also Known As:
- Hyatt Place Busch Gardens Hotel Tampa
- Hyatt Place Tampa
- Hyatt Place Hotel Tampa
- Hyatt Tampa
- Hyatt Busch Gardens