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“Some Good Points But Disappointed” 3 of 5 bubbles
Review of Wingate by Wyndham Tampa/At USF

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Wingate by Wyndham Tampa/At USF
Ranked #33 of 162 Hotels in Tampa
Certificate of Excellence
OSPREY
1 review
“Some Good Points But Disappointed”
3 of 5 bubbles Reviewed October 5, 2012

The service was wonderful. The room was very nice, I wish we had been there more time to enjoy it. The location was great, not far from the expressway, restaurants & the USF Sun Dome where we attended a concert. The room was also spacious. I was disappointed with the mattress and pillows. They weren't comfortable. For the price I paid I think the pillows and mattress could have been more comfortable. I've paid less and gotten better elsewhere. The cable kept losing the signal, I couldn't watch TV in the bedroom. The coffee was weak, not good at all.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank DOROTHY L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, October 17, 2012
Thank you for taking the time to review our hotel. We greatly appreciate all your comments. We try to learn from every guest experience to do the best we can do. We thank for your comments about our staff. Every employee here is hand pick and personally trained. We are glad you found the location to be conveniently located across the street from USF and just down the street from Busch Gardens and several restaurants. It is also pleasant to see that you found the rooms spacious, however we apologize that the pillows and mattress were not exactly what you expected. We use sealy posturepedic pillow top matresses and replace the matresses regularly. We are also sorry you felt the TV signal was not very strong. Unfortunately, sometimes weather conditions can sometimes cause the satellite to loose signal. Whenever you have an issue during your stay please let the front desk know to give us a chance to rectify the issue and make your stay a stellar one. Again, thank you for your review and we hope you will give us another try and see why we rank #5 among all Tampa hotels.
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1,319 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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EUSTIS
1 review
5 of 5 bubbles Reviewed October 5, 2012

Your staff was excellent. Went out of there way to help me. Very professional, and very curteous. I really enjoyed my stay there

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, October 7, 2012
We are so glad you were satisfied with your stay here at our hotel. Our goal here is to make each and every guest feel welcome and comfortable. Thank you for your wonderful comments about our staff and your experience. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PALM COAST
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 5, 2012

We where in Tampa for my husbands open heart surgery. The staff eas excellent and very caring. I can't say enough about the car service to the hospital I didn't have to worry about anything but my husband. The breakfast in the morning was great and being able to get food at the hotel at night was great. I would recommend this hotel. oh and my husband is doing great.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank dltnana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, October 11, 2012
First off, we are so happy to hear your husband is well on his way to recovery. Thank you for taking the time to share your comments and thoughts with us. We are so glad we were able to assist you with the complimentary shuttle to the hospitals. Medical situations are always so stressful and we understand your needs. Thank you so much for your wonderful comments about our staff and facility. Please stop by and visit next time you are in town!
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FORT LAUDERDALE
1 review
5 of 5 bubbles Reviewed October 4, 2012

Because of health issues, we chose this location. We were extremely satisfied with the friendliness of the staff, and the service was excellent. We so appreciated the shuttle service to and from the medical facility at U of SF, and not to mention the wide variety of delicious breakfast food available. We certainly would recommend staying at your hotel.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, October 11, 2012
It is always wonderful to see satisfied guests. Here we strive for excellent customer service and satisfaction. We understand how difficult medical trips can be and we are glad to make them just a little bit less stressful. We are glad you enjoyed our complimentary breakfast and shuttle to near by medical facilities and USF. Again, thank you for your time and comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 1, 2012

We tried this hotel because of the tripadvisor ranking. The front desk and housekeeping staff were very helpful and should be employed at a high-end hotel. The Wingate is conveniently located across the street from USF. The quality of the buffet breakfast was average. Florida's Natural orange juice was a plus! The pastries were either old or of poor quality.

The furniture was stained and needs to be replaced. The a/c unit in our room was/is in need of a filter cleaning or replacement. Perhaps a mitigation service should be enlisted to properly rid the rooms of the mold that obviously exists. After 1 or 2 sinus rinses, I should be back to normal.

No offense to anyone who submitted a more favorable review of this hotel. To each his own...

  • Stayed September 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank L C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, October 11, 2012
Thank you for taking the time to express your feelings about your stay with us. All comments are welcome and appreciated. We try to learn from all situations and take all comments very seriously. We would like to apologize that you found your stay less than satisfying. We have spoken with both our executive housekeeper and our staff in order to educate them on what to look for when cleaning the ac vents as well as proper reporting channels. It is always a goal here at Wingate by Wyndham to make every guest feel comfortable and welcome. Next time if an issue like this occurs do not hesitate for one moment to let the front desk know so they can immediately accommodate you. We thank you for your wonderful comments about our staff and our location. We strive for excellent customer service and satisfaction. Again, thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SEBASTIAN
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed September 30, 2012

Closet and carpet smell moldy. Myself and wife had swollen eyes and sinuses upon awakening.
The staff are superb.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank NORMAN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, October 3, 2012
Thank you so much for taking the time to review our hotel. All comments are welcome and appreciated. We try to learn from all situations and take all comments very seriously. We would like to apologize that you found your stay less than satisfying. We appreciate your assistance in helping investigate the matter and resolve the issue. We have spoken with both our executive housekeeper and our staff in order to educate them on what to look for when cleaning the tubs and grout, as well as proper reporting channels. It is always a goal here at Wingate by Wyndham to make every guest feel comfortable and welcome. Next time if an issue like this occurs do not hesitate for one moment to let the front desk know so they can immediately accommodate you. On a positive note we thank you so much for your wonderful comments about our staff and the upkeep of our property. It is our hope that you will give us another chance and do not hesitate to contact us direct if you have any further issues or concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
VI
1 review
5 of 5 bubbles Reviewed September 29, 2012

Great Staff! All were friendly and helpful. Convenient location to a varitey of shopping, theme parks and downtown. We had a great time and the weather was great during our stay. We would certainly recommend this hotel to our friends.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank C F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, October 4, 2012
It is so wonderful to see satisfied guests. It is our goal to make guests happy and comfortable. We are glad you found the location convenient and were able to enjoy nearby attractions. We thank you for taking the time to review our hotel. Next time you are in town make sure to stop by and visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Tampa/At USF

Property: Wingate by Wyndham Tampa/At USF
Address: 3751 E Fowler Ave, Tampa, FL 33612-6489
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Tampa
#20 Romantic Hotel in Tampa
#20 Family Hotel in Tampa
#28 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham Tampa/At USF 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Wingate by Wyndham Tampa is located directly across the street from University of South Florida and less than a mile away from Busch Gardens and Adventure Island. The USF Sun Dome, MOSI Imax/Museum, VA, Shriner's and Moffitt are all within .75 miles. Within 2 miles are shopping, golf, and 40-plus restaurants and the property is only 7.5 miles from downtown Tampa, 11 miles from Ybor City and Channelside entertainment district, 17 miles to airport, and 45 minutes from Clearwater Beach and Ellenton Prime Outlets. Awarded Customer Service honors by Wyndham Worldwide, and Green Lodging Certification by the State of Florida DEP, the Wingate by Wyndham Tampa strives for the highest standards for their leisure and corporate travelers alike. Property Highlights Include- Local Shuttle Service (with our most popular destinations free to our guests)within a three mile radius, complimentary 40-item Hot breakfast, free Hi-Speed wired and wireless internet throughout, complimentary business center, fitness room, and indoor whirlpool open 24 ours, and an outdoor pool open until 10pm. New Lounge, built in July 2009, serves wine and beer on tap nightly. Meeting room facilities on property. Room Highlights - All 86 guestrooms at Wingate by Wyndham Tampa offer complimentary wired and wireless high-speed Internet access, micro fridge units, pillow-top mattresses, one cordless and one 2-Line phone, complimentary weekday newspaper, cable television with HBO, pay-per-view Movies and Nintendo, iron and ironing board, hair dryers, and 17" in-room safes. The January, 2009 property renovation included all new guestroom furniture, 32 inch Flat-Panel Televisions, new microwave/refrigerator units, all new fixtures and granite countertops in guestroom bathrooms, Sealy Posturepedic pillow top mattresses, new bedding and 250-thread-count cotton sheets. ... more   less 
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Also Known As:
Wingate By Wyndham Tampa Usf / Busch Gardens Hotel Tampa
Wyndham Tampa
Wingate Tampa
Tampa Wyndham

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