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“Comfortable room, nice jacuzzi” 4 of 5 stars
Review of Wingate by Wyndham Tampa/At USF

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Wingate by Wyndham Tampa/At USF
Ranked #29 of 162 Hotels in Tampa
Certificate of Excellence
York, PA
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Comfortable room, nice jacuzzi”
4 of 5 stars Reviewed July 27, 2012 via mobile

Our room was as promised, but I was a little disappointed with the shower. It may just need updating. The tile floor just had a dirty appearance and I was grateful for the bath mat. My husband really enjoyed the jacuzzi. The bed was comfortable and the room was clean. The housekeeping staff did not clean the room, but we may have had our sign out at the wrong time. I would have appreciated them at least checking with us. Overall, it was fine, but I really expected more from the reviews.

  • Stayed July 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank dgandrg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, August 4, 2012
Thank you so much for taking the time to review our hotel. We are sorry the shower was not all what you expected. It is often hard to replace things like tile especially during high season because we must put the room out of service. We are so glad your husband enjoyed or 24 hour indoor jacuzzi. With “Do not Disturb” signs our policy is that all staff must refrain from knocking, calling, or entering a guest room unless advised by the guest. This policy is put in place to best accommodate and respect the guest wishes. We hope you will give our hotel another chance, as it is our wish to provide the best customer service possible.
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1,210 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 26, 2012

We found this hotel on trip advisor and loved the reviews we thought what could go wrong! Well first off we got to the hotel and the front desk rep was very nice we went to are room and then decided to chec out the pool.... They shouldn't even call it that it was an extermly small pool. We went to take a shower and discovered there was no hot water at all. We called the front desk and they moved us to a diffrent room. We packed up everything and went to pick up the remote to turn on the tv and all of a sudden I thought I saw a bug but wasn't sure but then My mom came out of the shower and then to are horror two cockroaches came out of the bottom of the tv stand.... We decided to leave at this point and went to the front desk asked for a full refund and he said his manger wasn't in but to call and they would refund both nights. He gave us the mangers card so we decided not to write a bad review but then we called the next day and they said no they would not issue us a refund! I was so mad because not only were we lied to but we had to go to a diffrent hotel and pay even more money! This place was extermly awful and I would not recommend this roach motel at all!

  • Stayed July 2012
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Abcangel1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, July 27, 2012
Thank you for posting your comments. We are extremely alarmed and worried about the situation. We are further investigating the issue and will question employees to get to the bottom of the situation. Please note that you can directly contact us to better access your concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 19, 2012

Stayed here July 13-15. Great staff, easy checkin. Very convenient to Busch Gardens and Adventure Island. Shuttle is very accommodating and will take you and pick you up when needed. Room was spotless. Great breakfast! Would definitely make this my hotel of choice in the Tampa area!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, July 27, 2012
First off thank you so much for taking the time to review our hotel. We appreciate your wonderful comments. Our goal is to make each and every guest feel comfortable and welcome. We are glad you enjoyed the complimentary breakfast and shuttle. Again thank you and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruesselsheim, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 16, 2012

We liked to stay at this hotel. Friendly staff and a very good shuttle service.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Helge M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, July 27, 2012
Thank you so much for taking the time to review our hotel. We appreciate your wonderful comments about our staff and our complimentary shuttle service. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed July 15, 2012

My family and I stayed at this hotel for three nights and were warmly greeted upon arrival. The staff was most definitely the best. They were extremely accommodating. The rooms were neat and clean. The breakfast however, was cold. It was pretty much a continental breakfast with cold eggs and very little sausage. The beds were a little on the hard side and the tv reception was horrible. There was virtually no signal on any of the channels. Overall, a so-so experience. Honestly, I would most likely not stay at this hotel a second time.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nevarena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, July 27, 2012
Thank you so much for taking the time to review us. We are so glad you found the staff to be helpful. We would like to apologize that the complementary breakfast and TV signal was not what you entirely expected. We will definitely take a closer look at the issue. We hope you will give our hotel another try. And again thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sebring, Florida, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2012

This is my second visit at the hotel. The service is great, as the first time. I was greeted with a little bag of goodies, which made me feel special. I used the pool and the jacuzzi, really good. Breakfast was great! The only thing was that in my room the AC was not cooling enough, but bearable. I let them know about it when checking out. The room has a microwave and a small fridge, which is priceless. Overall, I will definitely stay there again on my next Tampa visit.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ileana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Front Office Manager at Wingate by Wyndham Tampa/At USF, responded to this review, July 18, 2012
Thank you so much for taking the time to review our hotel. We are so please you are a repeat customer. We are glad you enjoyed our amenities including our complementary breakfast, as well as our 24 hour jacuzzi. We definitely appreciate your comments and also your suggestions about the cooling system. We are always looking to improve our service and your experience at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chiefland, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2012

I always enjoying staying in Tampa at the Wingate by Wyndham. Very clean and relaxing. Rooms are always very clean and comfortable and they have a refriderator and microwave in every rooom. I stay there on an average of 8-10 days a year to attend trainings at USF.Staff is always very helpful and courteous. Great breakfast in the mornings to get you going! Thank you for having a great place to stay at a reasonable rate.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ccgatorfan0217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Wingate by Wyndham Tampa/At USF, responded to this review, July 5, 2012
We are glad to hear you find some comfort and relaxation at our hotel while attending training classes at the University of South Florida across from us-a short trip from work to play! And we appreciate your choosing to stay with us time and again. I hope you are taking advantage of the Wyndham Rewards loyalty program that we have here as with your regular stays you might gather enough points for a few free nights-and use them at your leisure, for a trip to Busch Gardens instead of a training class next time! I'm sure we will see you again next time in you are in Tampa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Tampa/At USF

Property: Wingate by Wyndham Tampa/At USF
Address: 3751 E Fowler Ave, Tampa, FL 33612-6489
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Tampa
#20 Family Hotel in Tampa
#28 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Tampa/At USF 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Wingate by Wyndham Tampa is located directly across the street from University of South Florida and less than a mile away from Busch Gardens and Adventure Island. The USF Sun Dome, MOSI Imax/Museum, VA, Shriner's and Moffitt are all within .75 miles. Within 2 miles are shopping, golf, and 40-plus restaurants and the property is only 7.5 miles from downtown Tampa, 11 miles from Ybor City and Channelside entertainment district, 17 miles to airport, and 45 minutes from Clearwater Beach and Ellenton Prime Outlets. Awarded Customer Service honors by Wyndham Worldwide, and Green Lodging Certification by the State of Florida DEP, the Wingate by Wyndham Tampa strives for the highest standards for their leisure and corporate travelers alike. Property Highlights Include- Local Shuttle Service (with our most popular destinations free to our guests)within a three mile radius, complimentary 40-item Hot breakfast, free Hi-Speed wired and wireless internet throughout, complimentary business center, fitness room, and indoor whirlpool open 24 ours, and an outdoor pool open until 10pm. New Lounge, built in July 2009, serves wine and beer on tap nightly. Meeting room facilities on property. Room Highlights - All 86 guestrooms at Wingate by Wyndham Tampa offer complimentary wired and wireless high-speed Internet access, micro fridge units, pillow-top mattresses, one cordless and one 2-Line phone, complimentary weekday newspaper, cable television with HBO, pay-per-view Movies and Nintendo, iron and ironing board, hair dryers, and 17" in-room safes. The January, 2009 property renovation included all new guestroom furniture, 32 inch Flat-Panel Televisions, new microwave/refrigerator units, all new fixtures and granite countertops in guestroom bathrooms, Sealy Posturepedic pillow top mattresses, new bedding and 250-thread-count cotton sheets. ... more   less 
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Also Known As:
Wingate By Wyndham Tampa Usf / Busch Gardens Hotel Tampa
Wyndham Tampa
Wingate Tampa
Tampa Wyndham

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