Upon arrival, the Intercontinental Tampa has impressive surroundings, it's a beautiful hotel. The front desk staff is professional and service oriented. However, all experiences we had with the hotel lounge and restaurant was sub par.
We were in Tampa with another couple for an event and thought it would be a good idea to have a drink at the hotel lounge.
Service there was extremely slow, which frustrated us tremendously.
The next day, we all went to the hotel's restaurant for breakfast. We waited at the host stand without any acknowledgement for 10 minutes. Once we were seated, it took another 10 minutes to be greeted by wait staff. The entire dining experience was frustrating. The breakfast order was not put in correctly which extended our wait time. In addition, we were repeatedly asked about our order. When we requested items such as milk for coffee, our requests were never granted. I had to use the cereal milk at the buffet for my coffee. I also passed several wait staff along the way and was never greeted or assisted. Our whole party had a horrible breakfast experience.
Other than food and beverage, our room was very nice, as we had a corner business suite. The room was perfect, had great views of the city and a cozy nook for the bedroom.
If you are visiting Tampa, I do recommend this hotel for lodging, but not for dining.
- Official Description (provided by the hotel):
- Located in the heart of the city, The Westshore Grand, A Tribute Portfolio Hotel, Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Tampa