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“Great place ! Great staff!”

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The Westshore Grand, A Tribute Portfolio Hotel, Tampa
Ranked #36 of 163 Hotels in Tampa
GreenLeadersBronze level
Boca Raton
Level Contributor
130 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great place ! Great staff!”
4 of 5 bubbles Reviewed May 18, 2014 via mobile

We came for one night for family visit in Tampa area. Great place. Very clean, great room, big comfy bed and pillows, nice fitness facility. Staff was very friendly from the minute we arrived and ver attentive. Ate at Shula's in the hotel as well - what a fabulous meal! I will stay here again the next time I come over to Tampa.

Stayed May 2014
Helpful?
Thank WBCThree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff R, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review, May 19, 2014
Bill, thanks for such kind comments about the InterContinental Tampa and the team we have here! We are glad you enjoyed our facilities, as well as, Shula’s Steakhouse that we have on site. We look forward to your return trip to Tampa.

-Jeff
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1,430 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (349)
Date | Rating
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English first
Miami, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 14, 2014

Property is perfect for the business professional or a couple visiting Tampa. We stayed there for during our daughter's graduation from USF. Expect a stylish, comfortable and quiet room with an excellent bed and great wifi connectivity. Check in and Check out were a breeze. Staff very informed and pleasant. Location is great, there is an upscale shopping center with plenty of fine restaurants across the street. Access to major highways is very good. Great service at a great Expedia price. Personal note.... This property may not be family friendly so if you have small children, consider a Hilton or Hyatt product.

Room Tip: Perfect for business or a quick getaway in urban Tampa. Fantastic access to highways, good on site r...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TorrianiTravels2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff R, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review, May 18, 2014
We are gracious that you enjoyed your stay at the InterContinental Tampa and your check in and out process was a breeze! It is great to know that you value all aspects of our rooms from the comfortable bed to the décor. We thank you for such kind remarks about our staff and service we provide, and hope you choose to stay with us again.

-Jeff R.
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St. John's, Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed May 13, 2014

Got this hotel on hotwire for only $75 a night. Stayed for two nights the beginning of May and was very impressed. We weren't expecting much for that price but were very happy we got this hotel. This hotel isn't new but it has a very nice look and feel to it. The rooms were very clean and comfortable. There is a rooftop pool which was very nice one hot day we were there.
The best thing about this hotel is the customer service. We were very impressed how helpful and knowledgeable everyone was. We had a couple of small issues and the front desk took care of easily and with a smile.
There is a restaurant in the hotel, Shula's steakhouse. Great food and incredible service. It's a bit pricy but it is worth it. The bar, also called Shula's was fantastic. The bartenders were excellent as well. Very knowledgeable about what they were serving and made you feel very welcome at the bar.
We wanted a hotel close to the airport which this one was but there were also restaurants and shopping very close by. Would certainly stay in this hotel again.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bor10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff R, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review, May 19, 2014
Thank you for taking the time to write a detailed review from your previous stay. We are excited to know that the best thing was the customer service at the InterContinental Tampa! We appreciate the value that you put onto our hotel! We hope you choose to stay here again in the future.

-Jeff R
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Tampa, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

Gorgeous hotel. Great location. Even greater price since we got a super deal on Hotwire.

Staff is very friendly and accommodating. Even when I got billed for refrigerator items I didn't use -- they quickly corrected it. Unbeknownst to me, the fridges have a sensor, so when I put IN a store-bought yogurt to keep cold, it thought I took something else out! Cool technology, but scary at first!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheBonners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff R, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review, May 23, 2014
It is great to know we could resolve the refrigerator issue without hesitation! Thank you for the kind comments about our staff here at the InterContinental Tampa. We hope you choose to stay with us on return visits to Tampa.

-Jeff R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala Florida
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 7, 2014

Beautiful property, great location, lovely, quiet, room and comfortable bed. Only glitch, our room was not ready at check-in, so we were nicely asked to wait a short time in the lobby. However, an hour went by and I finally went to Jeff, Concierge Extraordinaire, who made things happen, and treated us very well. He also gave us an excellent dinner suggestion and followed up to make sure our whole stay was superb. Kudos to Jeff R., a very large asset to the hotel.

Room Tip: They should all be good.
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Green Features: Note was in the room explaining how to keep towels and sheets from being cleaned if you could re-use them.
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff R, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review, May 11, 2014
Dale, thank you for such warm hearted remarks about the InterContinental Tampa! I am glad that we could work everything out and get you into a nice room. As the concierge, I loved that you were able to enjoy the recommendations for places to eat in Tampa. I hope you come back to explore what else this beautiful city has to offer!

-Jeff R.
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Indianapolis
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 7, 2014

Very much a business hotel. Spent one night on arriving to Tampa before heading to the beach house we rented. Was clean, well appointed and comfortable. Negotiate on your rate. If there nothing active going on at the hotel, you should be able to get an attractive rate. If you have a car, make sure to visit Daily Eats for dinner. Yummy.

Room Tip: Upper floor away from elevators. Elevators did seem to run a little slow.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markwillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff R, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review, May 11, 2014
It is great to know that we could provide you with a comfortable nights rest here at the InterContinental Tampa before you headed out to the beach! We are glad you had the chance to eat at Daily Eats, as they are a hidden gem for fantastic comfort food. We wish you safe travels and hope to have you as our guest again!

-Jeff R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
493 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
4 of 5 bubbles Reviewed May 6, 2014

As an IHG Royal Ambassador Member whenever I travel I always look for a hotel from this prestigious group and last week had me visiting Tampa and the Intercontinental seemed to be a good choice due to its location in the city and closeness to the INTERNATIONAL AIRPORT.
Upon arrival they valet my car and in to a warm and friendly reception area.I was upgraded to a junior suite which was facing the airport in the distance and located at the end of the corridor.The decor is smart and modern,but not to my taste,the room was expansive with a good work area and differing chairs and couches which seemed odd,walking towards the window behind a wall hides the King bedroom squashed into a limited area but fully functional,although a bit cramped.The breakfast area is a buffet in their Shula's restaurant and was nicely presented,based on the ground floor and facing adjacent offices within a courtyard framework as part of the business complex to which the hotel shares space.It does not have a Club Floor and did not recognise my Royal Ambassador status as a guest until checkout.Ideally suited for the business traveler as my stay was very comfortable and in closing I would stay there again,my only negative comment is that it does not meet the standards of most Intercontinental Hotels as its a rebranded hotel that is a little tired in place and lacks attention to detail in some areas,but that is merely a personal comparison and observation.Visit them and you are assured a comfortable stay at a reasonable cost.

Room Tip: Go on line and join the Ambassador program,click on concierge and take a tour before deciding……………..
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank talentpicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff R, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review, May 11, 2014
Thank you so much for being a Royal Ambassador! I appreciate you taking your time to write your wonderful review of the InterContinental Tampa! I am happy to know your stay was comfortable and our staff was friendly. I hope you choose to be our guest in the future!

-Jeff R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westshore Grand, A Tribute Portfolio Hotel, Tampa

Property: The Westshore Grand, A Tribute Portfolio Hotel, Tampa
Address: 4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly InterContinental Hotel Tampa)
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Tampa
#16 Green Hotel in Tampa
#34 Romantic Hotel in Tampa
#41 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westshore Grand, A Tribute Portfolio Hotel, Tampa 4*
Number of rooms: 323
Official Description (provided by the hotel):
Located in the heart of the city, The Westshore Grand, A Tribute Portfolio Hotel, Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more   less 
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Also Known As:
Intercontinental Tampa

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