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The Westshore Grand, A Tribute Portfolio Hotel, Tampa
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Reviews (1,609)
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926 - 931 of 1,609 reviews
Reviewed October 15, 2013 via mobile

Requested a King Bed but got denied saying the hotel is overbooked, went was that my problem? The receptionist was kind of friendly cold, if you know what I mean.

A Tv remote was broken - technician came and comment on management budget situation.

A Desktop chair was broken - No one ever came.

We checked out after a night even though we booked 3 days.

Stayed: September 2013, traveled as a couple
1  Thank Pong S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, Guest Relations at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this reviewResponded October 18, 2013

Thank you for taking the time to provide us with details in regards to your recent stay at the InterContinental Tampa. We are very saddened to hear that you felt you had to end your stay here with us early due to your mentioned inconveniences. We strive to provide our guests with efficient and seamless service and please trust that your issues will be discussed with the appropriate departments and management. We sincerely apologize for those inconveniences that you felt you experienced and we thank you for providing us with your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

Stayed here overnight because it was a friends bachlorette party. We knew we'd be out late and didn't want to drive home. The beds were so comfortable I didn't want to leave the next morning! Very convenient location to SoHo & shopping/food.

  • Stayed: November 2012, traveled with friends
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Thank dgdelphi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, Guest Relations at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this reviewResponded October 18, 2013

It is great to hear that we could provide comfort for you and your friends during the special celebration! Thanks for your comments!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

We have stayed at many hotels in Tampa in the past few years. I don't usually write reviews. However, the service was so outstanding I felt the need to comment on it.
The front office supervisor named Andrea went way out of her way to make sure that my husband and I had an enjoyable stay in Tampa. We were pleasantly surprised on our second night to receive an anniversary card in our room from Andrea. Thank you Andrea! I would highly recommend this hotel and will return in the future.

  • Stayed: October 2013, traveled as a couple
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Thank Bartdunham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, Guest Relations at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this reviewResponded October 17, 2013

Thank you so much for taking the time to post such amazing comments about the staff, in particular Andrea! She is amazing with guests and we are glad to hear that she was about to make your stay so special! We hope to see you again in the future at the InterContinental Tampa!

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Reviewed October 13, 2013

Within seconds of arriving we were greeted by Katheryn at the front desk. She was happy and very friendly. We were celebrating our honeymoon. She instantly did everything she could to make or stay extra special. Extra thanks also go to Michelle M. at the front desk for making us feel special. We had a great room across from the West Shore Plaza. I would recommend this hotel to anyone on business or plesure

  • Stayed: October 2013, traveled as a couple
    • Value
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    • Cleanliness
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Thank Tyler F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, Guest Relations at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this reviewResponded October 17, 2013

Tyler, we are beyond excited that you had a special stay with us at the InterContinental Tampa for your honeymoon! We are happy to hear that Kathryn and Michelle were able to enhance your celebration and make it extra special. These ladies both do a great job and will be so happy to hear your comments! Thank you for staying with us!

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Reviewed October 12, 2013

I stayed for business this week but would definitely return for pleasure. The room was spacious and had all the right touches. The bed was super comfortable, towels were plush, nicely stocked mini bar, etc. the lobby bar was spacious and seemed to drama good crowd. Wireless was a little sketchy in my room but it was adequate. I would recommend it folks!

Stayed: October 2013, traveled on business
Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, Guest Relations at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this reviewResponded October 17, 2013

Bill, thank you for your comments and we appreciate your recommendation! We are very happy that you enjoyed so many amenities of the hotel! We look forward to your next stay at the InterContinental Tampa for work or for pleasure!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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