The positive: the hotel is absolutely beautiful, the decor fabulous, the food yummy, service fast and polite, the pool amazing & and on the roof, the ENTIRE staff was on point, was there to serve, offered immediate attention, was exceedingly pleasant and capable. The hotel location; brilliant! Across the street from the mall and one block from a signature LA fitness... Absolutely brilliant. Andrea G. front desk supervisor excellent people skills, proactive and effective delivery of customer service!
Issue corrections to improve hotel value: the bed sheets; not the cleanest. I went through approximately 6 flat sheets on the clean linen cart until I found one without someone else's body hair. The sheets need to be separated before placed in the washer! PR sheet by the pool; false advertising,example fruit says $10, when in fact it was $16, not including gratuity,that is not appropriate. The water bottles in the room marked $7, not a smart business decision, leaves an impression of no ethical boundaries.
- Official Description (provided by the hotel):
- Located in the heart of the city, The Westshore Grand, A Tribute Portfolio Hotel, Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more less
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- Also Known As:
- Intercontinental Tampa