I arrived in Tampa Florida on July 26th 2013 @2:00am. After a horrible plane ride I was ready to get to the hotel that I paid for which was the Holiday Inn & Suites near Busch Gardens Tampa (Hotel provided by the package I purchased through Busch Gardens.com). After a few hours in that FILTHY, OLD, MOLDY hotel I decided I needed to leave immediately. I could not spend MY ENTIRE vacation there.
I QUICKLY made another reservation the next morning for the InterContinental Hotel. I arrived on July 27th 2013. I was given clear directions from the valet attendant for the FREE PARKING PROVIDED around the corner. When I walked into the hotel I was greeted by Yesenia Moreno ("Yessy" on her name tag). Not only was she extremely polite, she was friendly during my entire check-in and check-out process.
Since this was my first time in Tampa I asked Yessy what things my brother and I could do to make this a great experience. Yessy went above and beyond by printing out directions to Siesta Key Beach for me and sliding them underneath my room door. All of this within the first 30 minutes of me checking into the hotel. AMAZING SERVICE!
The condition of my room was IMMACULATE and I was very pleased. While we were there I also enjoyed Shula's Restaurant for breakfast! Which was YUMMMYYY!!! The service was great and I made sure to leave my servers a tip.
I am very big on customer service and cleanliness. Yessy and the staff at the Intercontinental Hotel quickly turned my trip from hell into an AMAZING experience. As long as I visit Tampa I will continue to stay at this hotel.
THANK YOU SO MUCH ;-)
- Official Description (provided by the hotel):
- Located in the heart of the city, InterContinental Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Tampa