My 10-year old and I had an awful experience with the night manager - a tallish man with sandy colored hair who told me his name was Jeremy. When we returned to the desk to inform them that our door key didn't work, he snapped back at me. When I asked him what his name was, because I didn't think this was proper customer service, he first told me his name was my name (which I guess he found funny), and then he warned me to just be quiet or he would call security and escort me out of the hotel. Realizing this was a bad situation, and with my 10-year old near tears, we slunk back to our room with a new key and locked the door twice. Very upsetting experience - I'll never stay at this hotel again, and I'm contacting upper management know about this. If you do stay here, beware this man - he's frightening.
- Official Description (provided by the hotel):
- The Ramada Westshore Airport Hotel offers free airport shuttle to and from Tampa International Airport with limited hours, free wireless internet, business center, fitness center. Enjoy the outdoor heated pool. On-site restaurant "Royal Orchid" serving breakfast, lunch and dinner daily. Great rates and friendly staff await you at the Ramada Westshore Airport Hotel Tampa. ... more less
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- Also Known As:
- Ramada Westshore Tampa Airport Hotel Tampa
- Westshore Hotel Tampa
- Best Western Tampa