The room was fine. It was large and might be the first hotel room with an adequate number of outlets.
But you stay at airport hotels either because you love the sound of planes roaring overhead or because you want to get to the airport on time. We're the latter.
Along with a 4 a.m. wake-up call we scheduled a shuttle for 4:30, which was the first run of the day.
No wake-up call and no shuttle. There were 15 or so people waiting for the shuttle. The hotel said there was an "operational problem." Obviously. And to their credit they started calling cabs, which meant people were now a half-hour late to the airport. After the first cab showed up, so did the shuttle.
The hotel needs a back-up plan that it can clearly explain to customers and that it can invoke sooner than a half-hour into the process. Otherwise, staying here is not a gamble most travelers will want to take.
- Official Description (provided by the hotel):
- The Ramada Westshore Airport Hotel offers free airport shuttle to and from Tampa International Airport with limited hours, free wireless internet, business center, fitness center. Enjoy the outdoor heated pool. On-site restaurant "Royal Orchid" serving breakfast, lunch and dinner daily. Great rates and friendly staff await you at the Ramada Westshore Airport Hotel Tampa. ... more less
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- Also Known As:
- Ramada Westshore Tampa Airport Hotel Tampa
- Westshore Hotel Tampa
- Best Western Tampa