I read the mixed reviews about this property and had some concerns before arriving. I had never heard of Gasparilla but flew in on that festive day. What an unexpected traffic jam that was. I called the hotel and one of the staff stayed on the line and talked me around it. That was a very positive opening experience for the hotel. I arrived about noon, met the lady who helped me with the directions, and prepared to check in. Five hours later I entered my corner suite. I was there five nights. It took three tries before I received a coffe pot that worked, two days before I got a bedroom light bulb replaced and my room wasn't serviced one day. To summarize, the rooms, while dated, are clean and the beds are classic Westin. The view is beautiful. The entire staff, from the front desk to the wait and cleaning staff, always went out of their way to be extremely friendly. However, on peak days, the front desk staff was short handed and the cleaning staff was still on the floor late into the evening. Physically, the hotel is past it's prime and needs renovated. Would I stay there again or tell a friend about it: yes. Would I recommend it to an important client: probably not. I did experience Gasparilla and would go back again just for that.
- Official Description (provided by the hotel):
- The Westin Tampa Harbour Island is a luxury hotel located on the Bay near the downtown business district, Ybor City, the Convention Center, the Times Forum, Clearwater Beaches, and more. ... more less
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- Also Known As:
- Westin Tampa Harbour Island Hotel Tampa
- Tampa Westin