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The Westin Tampa Waterside
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All reviewsharbour islandmike napolifront deskconvention centerheavenly bedview of the waterself parkingybor cityamalie arenavaletjacksonsconferencelaurengasparillatrolleyaquariumriverwalk
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1,185 - 1,190 of 1,783 reviews
Reviewed August 7, 2013

We have stayed at this property several times. The location on Harbour Island is really nice. However, the rooms lack a lot--especially since this property has been upgraded (?) from a Wyndham to a Westin. The public areas are quite nice and in your room, somewhere under all the menus shoved under your door you will see an announcement of how proud they are of the renovations to the public areas. I only wish they had paid more attention to the rooms. Sure there is a heavenly bed, heavenly sheets, heavenly towels, etc., etc., but the property is more of your basic Radisson than a Westin. Plastic cups instead of glasses, moderately clean and just kind of dated. When we checked in we were told we were being upgraded to the club level, but next to an elevator. We asked what the club level meant and were told it is on a higher floor--well how great! In fact, I don't even know what the advantage is to the upgrade? Fewer stains on the wall maybe. Parking is $17 a night and, of course, there is a WiFi fee--guess that isn't a perk of an upgrade either. (Maybe we just got more plastic cups!). All in all, a very very average property.

  • Stayed: August 2013, traveled on business
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Thank HolaGatitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at The Westin Tampa Waterside, responded to this reviewResponded August 11, 2013

Thank you for sharing your experience with us HolaGatitos,
Here at the Westin Tampa Harbour Island our staff takes pride in the services we provide. The entire executive committee will be reviewing the shortcomings during your stay in order to improve our services. While your stay did not reflect a positive one, we would like to encourage you to call and speak with us directly.
Thank you for choosing the Westin Tampa Harbour Island and we look forward to hearing from you soon!

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Reviewed August 5, 2013

Could not believe how well the entire staff extended themselves to make sure my stay was great! - - It is always a good sign that the management of the Hotel is well trained and has a complete knowledge of the hospitality and teaches their staff how to treat travelers both vacationers and business.

Mike, at the front desk was the best - - took the time to help get around both food and drink to areas for my early morning walks around the riverwalk.

Thanks again - -I'll be back

  • Stayed: July 2013, traveled solo
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Thank robert m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at The Westin Tampa Waterside, responded to this reviewResponded August 11, 2013

Thank you robert m for the wonderful comments!
The Westin Tampa Harbour Island takes pride in providing extraordinary services to our guests. From the moment you walk through the front door until the time you depart it is our goal to have you feeling better than you did when you arrived!
It was truly a pleasure to have you with us and we hope to see you again in the future!

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Reviewed August 2, 2013

We stayed three days in the Westin Tampa Harbour Island. We arrived last Monday because my husband took the Bar exam in the Convention Center. The price for those two nights was approximately $250/night. We checked in around 6pm and were given room 313. The view was more depressing than taking the Bar I believe (see picture). The room was not good, the bulb of the entrance was not working, the toilet did not flush properly. Wednesday my husband got out of the exam very tired and in no mood to drive at all and we decided that the right thing to do was to stay an extra night. We checked in again and were assigned room 1026 on the 10th floor. The price for that night was $129/night through Expedia and $139/night at the front desk, so check online before going to a front desk when you are doing a walk-in. Well, this room had a gorgeous view to the water, was much bigger and brighter than the previous one and had amenities the other did not have (mouthwash and shower gel, ottoman, balcony). Needless to say the lights worked properly. I am giving three starts because I would have given a two to our first experience and a 4 to the last night. To sum up the first room at that rate was a rip off and the second room at that price was great value. Obviously, we understand the inflated values for the Bar exam.

We had two dinners and two lunches at the restaurant/bar. The food was good, nothing to write home about but the staff was amazing. There was a guy in charge of lunch that was on top of everything, making sure the exam takers got out to the afternoon session on time. He was working hard and had a smile while doing that. Rosa, was extremely nice and just in general the hotel staff was friendly and professional. The bar is bright and modern.

Everything you need is at an extra cost: wi-fi $12.95 a day, parking $20 a day. Just be aware.

Room Tip: Avoid odd room numbers and stay away of the third floor unless you really like concrete.
  • Stayed: July 2013, traveled as a couple
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1  Thank AVGW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at The Westin Tampa Waterside, responded to this reviewResponded August 11, 2013

Greetings AVGW,
Thank you for choosing the Westin! On behalf of our entire staff please accept my apologies for not proving you with a 5 star experience during your stay. Your stay has been shared with the staff so that we may provide a better experience for our future guests.
We wish you the best on your exam!

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Reviewed August 2, 2013 via mobile

We just spent two nights at this hotel and received excellent service. The hotel is conveniently located in the downtown area, very clean, and staffed with friendly workers. Our rooms bath tub drain was clogged. It was repaired immediately and maintenance left a nice note and chocolate hammer. The staff was receptive to any concern and responded right away to remedy the situation. I highly recommend this hotel.

  • Stayed: August 2013
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Thank W B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at The Westin Tampa Waterside, responded to this reviewResponded August 3, 2013

Thank you for staying with us at the Westin Tampa Harbour Island!

It is truly our pleasure to have had you with us at the Westin Tampa Harbour Island!

We look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

Rooms are in need of renovation, but it looks like that is now being done. Premium rooms have nice views, but are not much on the inside. Basic hotel rooms with nice Westing linens. If you are a lap swimmer, you will love the free membership at the local health club. Outdoor 25-yard pool that is near empty during the day. This was the nicest business hotel perk I've enjoyed in a while. Also, night manager Mike was really professional and friendly. He held my room, even though I arrived very late, and he comped me a nice breakfast. Thanks Mike!

Room Tip: Premium rooms have nice views.
  • Stayed: July 2013, traveled on business
    • Value
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1  Thank AshAnderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at The Westin Tampa Waterside, responded to this reviewResponded August 3, 2013

Thank you for staying with us at the Westin Tampa Harbour Island AshAnderson!

Thank you for sharing the experience you had with us! At the Westin guests are encouraged to take advantage of the relaxing and refreshing atmosphere. We are delighted to hear that during the nights you were with us you were left feeling well cared for by Mike!

Thank for choosing the Westin Tampa Harbour Island!

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