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“Maintenance man very helpful” 3 of 5 bubbles
Review of Westin Tampa Harbour Island

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Westin Tampa Harbour Island
Ranked #49 of 161 Hotels in Tampa
Chicago, Illinois, United States
Level Contributor
314 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Maintenance man very helpful”
3 of 5 bubbles Reviewed May 1, 2013

Benny, a maintenance man, came up to help me with the safe, that got stuck and wouldn't open. He was helpful and professional. He came up right away and worked on the safe until it was fixed. The hotel, however, was under construction and not as enjoyable as I would have hoped.

Stayed April 2013, traveled on business
Helpful?
Thank Bonnie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, May 4, 2013
Thank you for sharing your experience at the Westin Tampa Harbour Island Bonnie T!
Our staff takes pride in providing a personal and renewing experience for our guests. Thank you for recognizing Benny for his helpful and professional service.
On your next business trip to Tampa we hope you come back and visit us here at the Westin!
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1,518 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (385)
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English first
Iowa City, Iowa
1 review
3 of 5 bubbles Reviewed April 29, 2013

The room was adequate, but had the great Westin bed and bedding. The in-room refreshment center was not stocked and no price was given for the privilege, just a note on the refrigerator door. Good environmental controls for comfortable sleeping. Sheer curtain was half-hanging off when we got to room. Quick response by maintenance cured that annoyance. Benny, in maintenance was outstanding and helpful. He noticed the overhead light in the bathroom was not functioning and took care of it while handling other issues. He showed my wife how to balance the heating/cooling most efficiently. The prices at the hotel restaurant, 725 Bistro, were a bit high and they had right next door, Jackson's, which had wonderful food and great service. It was apparent that in the not distant past there were more shops and services attached to the hotel like one normally finds with a Westin, but the economy is coming back. The Harbor views were wonderful, the weather a delight, and the last day we were there, the were holding Dragon Boat races. We have high hopes for this hotel. Don't care for the choice of new carpeting, but that is me. It is just a little tired..more paint and hole repair, increased shopping opportunities on site, and it will be back to the Westin standards we have come to appreciate.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rriverav, Manager at Westin Tampa Harbour Island, responded to this review, April 30, 2013
Thank you for choosing the Westin Tampa Harbour Island, James H . We are delighted to know that you enjoyed the great location, and view. Please know that we have forwarded your compliments to the associate's department manager for recognition as well as your other feedback to the respective departments for consideration. We look forward to seen you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 26, 2013

This hotel had everything we needed, onsite restaurant, onsite coffee bar, gelato bar, and within walking distance to many things. The down fall was the elevators were super slow the weekend we were there. They were working on things which caused them to be slow, and for the most part it wasn't an issue just an annoyance. Beautiful outdoor seating that overlooks the harbor.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ben D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rriverav, Manager at Westin Tampa Harbour Island, responded to this review, April 27, 2013
Thank you for choosing the Westin Tampa Harbour Island, BenD . We are delighted to know that you enjoyed the great location, view and friendly service while visiting us. As you may have noticed, we are in the process of modernizing our elevators, expecting to be done here in the next few weeks. We look forward to seen you back soon!
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Montgomery, OH
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 25, 2013

First the positives. The staff is out of this world, helpful, remembers names and nothing is too much trouble. Rooms are great with "Heavenly Bed".

Now the negatives, the breakfast "charcuterie" costs $16 and consisted of old ham and turkey plus cheese cubes that looked like they'd sat out all night. Wedding food was a disaster. Ice cold with undercooked fish and chicken cook to death. Pretty tasteless.

Room Tip: Take a jacket. Halls are freezing and our room a/c was set at 58. We were able to adjust it, howev...
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  • Stayed April 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ForkItOver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rriverav, Manager at Westin Tampa Harbour Island, responded to this review, April 27, 2013
Thank you for choosing the Westin Tampa Harbour Island, ForkItOver . We are delighted to know that you enjoyed the great location, view and friendly service while visiting us. Thank you for your feedback. Please know I have shared them with our team for immediate follow up. We hope your would come back and have a refreshing stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jacksonville
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed April 23, 2013

Went to Tampa for the Taylor Swift concert over the weekend--the Westin was extremely convenient to the Forum and we walked over for the concert!! Staff was very friendly both at front desk, bar, & valet. They were able to accommodate our request for adjoining rooms with the kids which was great. Rooms were nice and with water views too!! Thank you for a great stay!!!

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cjmeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rriverav, Manager at Westin Tampa Harbour Island, responded to this review, April 27, 2013
Thank you for choosing the Westin Tampa Harbour Island, Cjmeg . We are happy to know that you enjoyed the great location, view and friendly service while visiting us for the Taylor Swift concert. We look forward to seen you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 23, 2013 via mobile

Best customer service and delicious breakfast. Staff is warm and friendly and very accommodating. Business center was helpful. Very convenient location to convention, arena and downtown. Great service at a great price.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nicolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rriverav, Manager at Westin Tampa Harbour Island, responded to this review, April 27, 2013
Thank you for choosing the Westin Tampa Harbour Island, Nicolyn . We are delighted to know that you enjoyed the great location, view and friendly service while visiting us. We look forward to seen you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hingham, Massachusetts
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed April 20, 2013

Arrived and were greeted immediately by friendly valet. Check in was quick, efficient and the two staff at the front desk could not have been nicer.
Room was clean, had a fabulous view of the water. As always you cannot beat the Westin Heavenly Bed! We had no trouble with the elevators (previous reviews) and they even had signs making sure guests knew you could use service elevator if you felt you needed that. Room service was (prices are very high for breakfast but that is a Westin trait) very fast and the food was good.
Pool is small (if you are a pool person) but it was clean, warm, plenty of comfortable chairs and was along the water. Pool bar was not open which would have been nice BUT there is a phone and you could get service there if you wanted. Bartender was helpful pulled out maps showed us different spots to explore. Very accommodating in making sure I got what I wanted to eat.
We used valet and never an issue to get the car, no wait, would call down and it was always there waiting for us.
There was a slight minor misunderstanding during our stay and I only mention it because it was resolved quickly and without issue. That is the kind of place I like to stay, if there is a problem they will listen and make sure it is corrected.
The location was good for us. I like to be near water and we loved being able to walk to eat at night to a neighborhood restaurant, That's Amore. I was there for leisure while my husband was there for business and driving from the hotel to the beach was about 45 mins and easy access to and from the highway from the hotel.
We will be staying at this great hotel again. What makes it great is that its clean, efficiently run and the staff are friendly and very customer service oriented.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank labradors0610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rriverav, Manager at Westin Tampa Harbour Island, responded to this review, April 21, 2013
Thank you for choosing the Westin Tampa Harbour Island,labradors0610 . We are delighted to know that you enjoyed the great location, friendly service and view here on Harbour Island!
We look forward to having you as our guest again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Tampa Harbour Island

Property: Westin Tampa Harbour Island
Address: 725 S Harbour Island Blvd, Tampa, FL 33602-5707 (Formerly Wyndham Harbour Island)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Tampa
#27 Family Hotel in Tampa
#31 Business Hotel in Tampa
#33 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Tampa Harbour Island 4*
Number of rooms: 299
Official Description (provided by the hotel):
The Westin Tampa Harbour Island is a luxury hotel located on the Bay near the downtown business district, Ybor City, the Convention Center, the Times Forum, Clearwater Beaches, and more. ... more   less 
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Also Known As:
Westin Tampa Harbour Island Hotel Tampa
Tampa Westin

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