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“Regular hotel with great staff”

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Tampa Marriott Westshore
Ranked #51 of 163 Hotels in Tampa
Kent, Ohio
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Regular hotel with great staff”
Reviewed January 19, 2013

This hotel is in a good location, close (walking distance to mall's) there is a shuttle so if you fly in, you dont have to rent a car. The neighborhood is a mix of seedy (gentlemen's clubs) and business, not residential.
The bath products are top quality, the rooms are adquate, the concierge lounge is fantastic! The staff is helpful and the display is eye appealing! The lady on the evening shift is so nice and friendly too!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank adnerblou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Reno, Nevada
Level Contributor
107 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 19, 2013

We encountered only friendly and helpful staff members. Soft beds, clean room, very nice pool. We felt the staff extended awesome customer service. We requested and got a feather free room. The room is a nice size with a small bathroom.

  • Stayed January 2013, traveled as a couple
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Helpful?
1 Thank marianne f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings
1 review
Reviewed December 13, 2012

My husband and I stayed at Tampa Marriott westshore before and after our cruise november 2012. This hotel is an older facility but the awesome staff made up the difference. I have stayed at many hotels which would be considered more upscale and this staff would be the best I have ever encountered. What a great experience. Sleeping was also great with the wonderful beds in this facility. I would not hesitate to stay here again. Many Thanks to the staff.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Hastingmichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orlando
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 12, 2012

Let me start by saying that I am Hilton Diamond, Sheraton Platinum, and Marriott Platinum. I travel lots. I have expectations. Long story short, Hilton and Sheraton rather consistently meet them. Marriott rather consistently does not. In order to maintain my Platinum status, I needed to rack up a number of stays at Marriott before year's end. I am paying the price. This review is about the Marriott Westshore in particular, although similar frustrations have recently occurred in other Marriott properties that I did not bother to write up. I generally prefer to spread kudos.

I will let this anecdote suffice: I walk the sparkling, marbled floor from the elevator to the front desk where stern and serious-faced greeters stand. I am wearing a t-shirt with my work trousers, not quite ready for work yet.
"Your gift shop is closed. I have a wicked headache, do you have any pain relievers available?"
This is a request that has been easily accommodated at any number of Sheraton or Hilton properties in the past.
"No, we are not allowed to."
"Do you know what time your gift shop opens?"
"No."
I wanted to ask if he was new here or if he could bother to ask one of the other three people huddled next to us talking to each other. I didn't. I hoped he would do this on his own.
A full service Marriott that doesn't have its own grocery, leases gift shop space and doesn't know what time that gift shop opens.
I paused, hoping for some relief.
"Well, you can walk (across those six lanes of rush hour traffic) to that gas station."
"Thanks."
Smiling: "You're welcome."

Thanks, Marriott, for making this overpriced, mediocre hotel experience even worse. Thank goodness I only have three more nights to stay to retain my Platinum status with you so I can continue to receive this world-class service.

Note, I write this using the incredibly slow and spotty wi-fi in the concierge lounge that charges restaurant prices for mixed drinks.

  • Stayed December 2012, traveled on business
    • Value
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Helpful?
5 Thank firestonejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 10, 2012

This hotel is getting on in years, but is well-maintained. The front desk staff was very efficient and helpful, from correcting items on my bill to providing me a replacement toothbrush. The room felt outdated but was clean. There's a Starbucks in the lobby, and the gym had a good supply of free weights, a high ceiling, and was actually a normally-sized room as opposed to a closet. I didn't use the hotel shuttle but made the short drive to one of the nearby malls for dinner. Yes, strip clubs nearby, but that's Tampa.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank js4088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
223 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 1, 2012

Stayed at this hotel for 3 nights. It's pretty close to the airport and they have a shuttle to the hotel. In fact, they will drive you anywhere in a 2-3 mile radius from the hotel. The staff is fantastic. They are all friendly and willing to make your stay a good one. The rooms are nice and clean. The fitness center is small but had functioning newer equipment. The pool area is nice too- an inside/outside combo pool. Free onsite parking. There is a huge mall within walking distance with a few good chain restaurants and 4 major dept stores. My only negative comment is about the elevators. They have 3 but they really need to upgrade them as they are very slow and at peak times, it can take up to 10 minutes to snag one. Also, if you need to take a taxi from here, they have to call for one and it takes about 15 or so minutes for it to arrive.

Stayed November 2012, traveled on business
Helpful?
1 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
250 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed November 27, 2012

The hotel is an older hotel and the decor shows that. The staff is fantastic from the bellhops to the front desk to the housekeepers. The location has its ups and downs, the downside would be the stripbar across the street and how noisy it gets on the westshore {strip bar} side of the hotel. Beyond that, the location gives you access to just about all of Tampa, and of course is a short shuttle ride to TPA airport.

Room Tip: Ask for a room NOT on the WestShore side
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  • Stayed September 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank TCPDump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tampa Marriott Westshore

Property: Tampa Marriott Westshore
Address: 1001 N West Shore Blvd, Tampa, FL 33607-4707
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#44 Family Hotel in Tampa
#45 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Tampa Marriott Westshore 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
Tampa Marriott Westshore is located in the heart of the Tampa Westshore business district, Tampa shopping, night life and restaurants within walking distance. An icon among Tampa Westshore hotels, we are minutes away from area beaches, Raymond James Stadium, International Plaza Mall, Westshore Plaza Mall, Tampa International Airport, and New York Yankees Spring Training at George Steinbrenner Field. Start your day with your favorite specialty coffee beverage at our Starbucks coffee bar in lobby. All of our Tampa hotel's newly renovated guest rooms are equipped to meet your every need with 2-line cordless telephones, personal voicemail, high speed internet access, and 32-inch LCD HDTV flat screen televisions with connectivity panel to provide guests with enhanced video and audio. Marriott Tampa Westshore sets the standard for hotels in Tampa, with an indoor/outdoor pool, Blue Bistro, over 13,000 square feet of meeting and event space on-site, all with renowned Marriott service. ... more   less 
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Also Known As:
Tampa Marriott Westshore Hotel Tampa
Marriott Tampa

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