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“If you want personalized and exceptional service - this is the place to be!”

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Hilton Tampa Airport Westshore
Ranked #67 of 163 Hotels in Tampa
GreenLeadersSilver level
Winter Springs, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“If you want personalized and exceptional service - this is the place to be!”
Reviewed May 14, 2014

Had 4 rooms for 3 nights for a family wedding - and the experience was wonderful. EVERY team member was friendly, helpful and professional. The sheets on the bed were crisp, clean and fresh. Beds were comfortable and the seating by the pool was great - lot of options.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Karole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review, May 15, 2014
Dear Karole S.,

Thank you so much for taking the time to write such a wonderful review regarding your recent stay with us at the Hilton Tampa Airport Westshore. Thank you for taking the time to recognize our staff and the great customer service that they provided to you and your family. I will be sure to share your feedback with our entire team. We look forward to having you as our guest again in the future.

All the best,

Meredith Vaughn
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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879 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Lakeland, FLorida
Level 4 Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 8, 2014

Upside: Stayed May 1-2, 2014. 11th floor balconies have solid concrete wall obstructing view. Front desk promptly moved us to 12th floor w/railed balcony w/view of airplanes just airborne. Spacious balcony but no chairs. Rolled out chair and ottoman from the room, and it was wonderful.

Concierge guest rooms spacious. Concierge Lounge on 11th floor open 24/7 w/yogurt, cookies, water, milk, and soft drinks. Mon-Sat we experienced complimentary beer and house wine (Canyon Road), cheese, and two deep fried hot hors d'ouevres provided 6-10 PM. Scrambled eggs, sausage links, or bacon (Saturday), breads, bagels, cereals, pastries, fruit, milk, juice, oatmeal (not good) and tea/coffee complimentary breakfasts.

Husband at conference; I enjoyed room most of the day. The comfort, happy hour, and breakfasts were worth the extra charge, and the 12th floor balcony clinched the deal. Highly recommend the Concierge options.

Downside: NO grab rail in tub/shower! We felt unsteady and clung to the wall for stability. Stepping out of tub precarious. Could be hotel liability. NO valet. Self park ample but huge inconvenience for disabled/elderly, and checking in/out during severe storm that weekend. NO "bell hop" assistance with luggage; three baggage carts up for grabs. Negotiating loaded baggage carts on carpet a heavy "push," no pun intended. For a high-rise hotel of this caliber, unloading, loading, and hauling one's own luggage in two trips is so "motel." Should inquire at time of reservation if hotel assistance needed.
Bed quality good; bolster pillow and sleep pillow are the same pillow-- thick! My neck/shoulder/back ached for two days afterward.

Recommend: Install shower grab rails! Reservations should ask if valet/luggage assistance is required; and provide or make actual "sleep" pillows available.

Room Tip: Request a room facing the airport side rather than downtown-- a Concierge room if utilizing the room...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MaryEllenSelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review, May 12, 2014
Dear MaryEllenSelf,

Thank you so much for taking the time to write a review regarding your recent visit to the Hilton Tampa Airport Westshore. We were glad to see that we were able to accommodate your request to be moved to the twelfth floor and that you were able to enjoy the Manager's Reception on our Executive Level from 6pm-9pm. I do apologize for there being no valet parking or luggage assistance available at your time of arrival. We greatly appreciate all of your feedback and will be sure to address each of your comments with our team. I hope that you had a safe trip upon your departure from Tampa and we look forward to the possiblity of seeing you again in the future.

All the best,

Meredith Vaughn
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level 6 Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 1, 2014

Stayed here recently and was surprised. Couldn't find any relatively inexpensive rooms in Tampa and then found this Hilton wasn't full yet. Shuttle was convenient and short five minute ride or so from TPA airport.

Club lounge is a little cramped(I'm a Diamond HHonors member and get access) and even the doorway itself is odd as it is right outside elevator doors and tight. The room was clean and decent size. I cannot remember if they said I was upgraded over a standard room or if this was how they all were for a King bed room. The swimming pool/hot tub area outside was very clean and everthing seemed relatively new.

There are lots of places a short walk from the hotel for food, shopping etc. Less than a mile behind hotel is a Target, Whole Foods and Home Depot and then a strip of commercial as far as you can see. Upscale dining also in shorter walking distance.

Definitely a place I will be headed back to in the near future.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SPGPlatTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review, May 5, 2014
Dear SPGPlatTraveler,

Thank you for taking the time to write a review regarding your recent experience with us at the Hilton Tampa Airport Westshore. We were glad to see that you were happy with the cleanliness levels of the rooms and our facilities as well as our proximity to several great dining and shopping options. We look forward to having you back as our guest again in the future!

All the best,

Meredith Vaughn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
Level 6 Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed April 27, 2014

We stayed for two nights, one in a regular room and one in a junior suite .Both rooms were very nice. The suite had a nice large bathroom with tub and shower. The thermostat was not working in the main room of the suite, but maintenance was sent to repair. Other than that, was a great stay, super friendly staff and clean property.

They had a hispanic religious conference going on that had music that was very loud in the lobby, but this really did not effect noise in any of the rooms we stayed. Very sound proof.

Room and suite both had a mini fridge and flat screen tv. Suite had a wet bar and sitting area. Breakfast was very pricey.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GunsandHosesTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review, April 29, 2014
Dear GunsandHosesTravel,

Thank you so much for taking the time to write a review regarding your recent visit at the Hilton Tampa Airport Westshore. We were happy to see that you enjoyed both rooms that you had reserved and the amenities offered. I apologize for any inconvenience that the malfunctioning thermostat may have caused, but I am glad to see that we were able to get the issue resolved for you in a timely manner. We look forward to having you as our guest again in the future!

All the best,

Meredith Vaughn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Petersburg, United States
1 review
Reviewed April 22, 2014

The staff was very helpful in getting the accommodations for the handicapped accessable rooms that we needed. The hotel seemed under staffed for the Star Trek Convention we attended. Basically only one restaurant available. As two of us are baseball fans, we were upset to find the cable company did not provide access to Sun Sports.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review, April 23, 2014
Dear Susan,

Thank you for taking the time to write a review regarding your recent experience at the Hilton Tampa Westshore. I was glad to see that we were able to accommodate your request for an accessible room. I do apologize for the bar seeming understaffed. This is something that we are reviewing with our team so that we may make improvements for future events. I hope that you had a safe drive back to St. Pete upon your departure.

All the best,

Meredith Vaughn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponce, Puerto Rico
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed April 22, 2014

No communication in telling us the client that a power outage happen earlier that day. The power was important to our work and a chance of that type need it to be address. Hilton is a Great Hotel every were we go but from time to time we do encounter problems with the smell of the room or staff.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carlos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review, April 23, 2014
Dear Carlos G.,

Thank you for taking the time to write a review regarding your stay with us. I do apologize for the inconvenience that the power outage may have caused. The power outage was due to an area wide surge and while we took it upon ourselves to contact all of our guests, both in house and departing, informing them of the area wide power outage, it seems that the e-mail we sent may not have reached you. I do apologize again and I hope that this does not impact your choice to stay with us again in the future. I hope that you had a safe trip upon your departure.

All the best,

Meredith Vaughn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
Level 5 Contributor
88 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed April 20, 2014

Had business in Tampa and stayed here for one night. Check in was quick and efficient. Room on the 8th floor was spacious. Wifi worked well. As a Diamond member, had access to the 11th Floor Executive Lounge with decent complimentary hors d'oeuvres and wine/beer in the evening and a continental breakfast in the morning. Liked that even the health center (open to all hotel guests) offered free apples to promote healthy eating. Did not use the hotel shuttle since I had my own car, but the hotel is moments away from the airport, and also fairly convenient to the University of Tampa and MacDill Air Force Base where I had appointments.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trotamundos09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, Front Office Manager at Hilton Tampa Airport Westshore, responded to this review, April 21, 2014
Dear Trotamundos09,

Thank you for taking time out of your day to write a review regarding your recent visit to the Hilton Tampa Airport Westshore. We were glad to see that you were able to enjoy the evening reception in the Executive Lounge as well as our offerings in the Fitness Center. We look forward to seeing you again in the future!

All the best,

Meredith Vaughn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Tampa Airport Westshore

Property: Hilton Tampa Airport Westshore
Address: 2225 N Lois Ave, Tampa, FL 33607-2355
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Tampa
#46 Family Hotel in Tampa
#52 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Tampa Airport Westshore 3.5*
Number of rooms: 238
Official Description (provided by the hotel):
One of the best Tampa International Airport hotels offering exceptional service and the closest proximity of International Plaza hotels with complimentary Tampa Airport shuttle service from 5am-1am. Unwind with a swim in the heated outdoor pool or work out in the fitness room or at the on-site tennis court. This hotel is ideal for special events, with over 12,000 sq. ft. of flexible function space and free Wifi access. Not many hotels near downtown Tampa can compete with our location in Westshore within easy access to International Plaza, Raymond James Stadium, Cigar City Brewery and Ybor City. ... more   less 
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Also Known As:
Hilton Tampa Airport Westshore Hotel Tampa
Hilton Hotel Tampa
Tampa Hilton

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