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“Nice for one night.”

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Hilton Tampa Airport Westshore
Ranked #69 of 163 Hotels in Tampa
GreenLeadersSilver level
Reviewed November 27, 2011

Ok Hilton, we stay at many Hiltons and this is only ok. Decent location to airport and shopping and eating in walking distance. Might try another Hilton next time.

  • Stayed: November 2011
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Thank vld17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this reviewResponded December 5, 2011

Dear vld17,
Thank you for your review of our hotel. We are happy that you like our location and proximity to the airport and many restaurants in the area. We would welcome your feedback on what you would like us to offer to make us more than "only ok". We strive to constantly improve our performance so I would really appreciate it if you would contact me and let me know what we can do.
SIncerely,
Marcia Dmochowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (912)
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800 - 806 of 912 reviews

Reviewed November 10, 2011

The conference spaces are solid, rooms are set with modern furniture. However overall facility is aging. New walls, A/C that consistently works and overall improvements could be implemented.

Staff was excellent (although room cleaning lagged into the afternoon), 3 mile shuttle was sufficient and work was completed successfully. You can't ask for much more.

  • Stayed: September 2011, traveled on business
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Thank gilkesjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this reviewResponded December 5, 2011

Dear gilkesjm,
Thank you so much for you feedback on your stay with us last month. Your detailed comments are important to us as they assist us in measuring our overall performance. We're thrilled that you found our staff provided excellent service to you! In January of 2012 we will be putting in a new cooling tower and chiller (approximately $700,000) which should resolve the A/C issues that you mentioned. Additionally, we will be replacing the wall vinyl in the meeting space and pre-function area. These 2 projects are just two of many projects "in the works" for 2012 as our owners believe in re-investing in their asset and remaining competitive in our market.
We look forward to having you return to the HIlton Tampa Airport Westshore so that you can experience these imrpovements yourself.
Sincerely,
Marcia Dmochowski
General Manager

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Reviewed November 10, 2011

I stayed at the Hilton Tampa Airport Westshore for one night recently and was pleased with my accommodations. The room was large, bed wonderful, bathroom clean and all of the amenities were of a higher level than other Hilton's i have stayed in (towels, soap, etc.) The club floor breakfast was GREAT...we didnt think there would be hot food so it was a lovely surprise. The staff was friendly, helpful and accommodating. All in all, a great place to know is right there at Tampa Airiport for future travel purposs

  • Stayed: November 2011, traveled on business
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Thank SaintHelen24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this reviewResponded December 5, 2011

Dear SaintHelen24,
The team at the Tampa Airport Hilton are thrilled that your enjoyed your stay with us: the guestroom, the amenities, the breakfast in the Executive Lounge and our friendly staff! We greatly appreciate your feedback as it is through these reviews and guest surveys that we can monitor our performance to insure that we are meeting and hopefully exceeding our guests' expectations. We hope to welcome you back when you return to Tampa.
Sincerely,
Marcia Dmochowski
General Manager

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Reviewed November 9, 2011

I have stayed at this hotel about 15 time in 2011. I dont have one complaint. Parking is always easy and safe. Check in is always fast, acurate and friendly, the rooms are always clean, quiet and comfortable and well stocked. I have eaten in both the resturants and room service. Food is tasty and and presented nicely and priced moderately. Also a nice selection on the menu. Took the van to the aiport once very early and was right on time. Some of the best resturants in Tampa are a short walk away or a low taxi fare. Executive room is very nice in the morning and evening. I have tried numerous other Hilton properties in the area, but this is the my favorite. It could a very slight modernizing in the lobby, but thats about it. PLUS my corporate rate is $99.00 now that is a deal for a full service hotel like this.

  • Stayed: November 2011, traveled on business
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1  Thank 4umcanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this reviewResponded December 5, 2011

Dear 4umcanes,
Thank you so much for taking the time to write a review of our hotel. Your gracious comments are music to our team's ears here at the Hilton Tampa Airport Westshore! Everyday we strive to provide our guests with the level of service and accommodations that will make them want to return to our hotel when traveling to Tampa so it is gratifying to know that our efforts are yielding positive results. We truly value and appreciate your continued patronage. If there is ever anything I can do to assist you, please don't hesitate to contact me.
Sincerely,
Marcia Dmochowski
General Manager

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Reviewed November 4, 2011

I have stayed at the Hilton Tampa Airport Westshore Hotel for business and leisure the past four years.The location is perfect for access to the airport, downtown, Raymond James Stadium, the New York Yankees Spring Trainign Facility, International Mall, the University of Tampa, MacDilll Air Force base and many other locations. The staff is very attentive, friendly and gives you personal attention. The rooms are always clean and comfortable. My company also uses the hotel to host social gatherings such as Company Win and Christmas Parties. Parking is plentiful and free. A continental breakfast is included if you book on the executive level. The business center is perfect for any on the road business requirements. There is a nice outdoor pool and gazebo to enjoy sunny Florida. For the fitness buff an exercise room with treadmills, elliptical machines, free weights, and mats is available. The hotel offers a shuttle service to and from the Airport, international mall and the stadium during USF and Buccaneer football games. The place to stay in Tampa.

  • Stayed: October 2011, traveled on business
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1  Thank FPP2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this reviewResponded November 8, 2011

Dear FPP2,
The team at the Hilton Tampa Airport Westshore extends their heart-felt appreciation to you for your wonderful comments about our service, accommodations and location. We truly value your continued patronage as well as the business we enjoy from your company. Thank you for taking the time to provide this feedback. If there is ever anything I can do to assist you with any of your visits to our hotel, please do not hesitate to contact me directly.
Sincerely,
Marcia Dmochowski
General Manager

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Reviewed September 29, 2011

I stay frequently (over 30 nights, year round) on business and pleasure, great staff, very friendly. Always clean and comfortable, plenty of parking, close to International Mall with Great restaurants and one of the best nightclubs in Tampa and Raymond James Stadium where the Tampa Bay Bucs play. Continental breakfast included if you book on executive level, consistently reliable internet access, wireless in rooms and lobby. Nice big pool for a quick dip after work, and exercise room with treadmills, elliptical machines, free weights, and mats. Leroy Selman's Restaurant is across the street, family restaurant home cooked Southern food, great bar-b-que, reasonably priced. Reliable shuttle service to and from the Airport, international mall and the stadium during football games.

Room Tip: Executive level
  • Stayed: September 2011, traveled on business
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Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this reviewResponded September 30, 2011

Dear Mike R,
We at the HIlton Tampa Airport Westshore truly value your continued patronage of our hotel and your gracious comments about our service and what the hotel and surrounding locations have to offer to our guests. Thank you for your feedback. If there is ever anything I can do to assist you with any of your visits to our hotel, please do not hesitate to contact me directly.
Sincerely,
Marcia Dmochowski
General Manager
.

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Reviewed September 2, 2011

Not bad and the beds were so comfortable. Only problem was we paid extra to be on the executive level that includes a daily breakfast and appetizers in the afternoon but they do not offer this on Fridays and Saturday's but we were not told this. So we paid extra for nothing also while we were there they were painting our entire floor and doors so it smelled terrible.

  • Stayed: August 2011
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1  Thank CandPtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this reviewResponded September 30, 2011

Dear CandPtrav,
Thank you for taking the time to write a review of your stay with us. Please accept our sincerest aplogies for not communicating with you the hours of our Executive Lounge on the weekend you were here. Our Front Desk team should have provided you with a voucher for appetizers in our Bay Breeze Lounge since we didn't have the Executive Lounge open in the evenings of your visit. We are reviewing this with our Front Desk team to insure that provide our guests with the correct information and the vouchers when the Executive Lounge is not open. I have also reviewed with our engineeering team about the timing of any guest area painting which also marred your visit with us.
Please be assured that we are addressing your concenrs. We hope that you will afford us a future opportunity to provide you with a more enjoyable stay.
Sincerely,
Marcia Dmochowski
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Tampa Airport Westshore

Address: 2225 N Lois Ave, Tampa, FL 33607-2355
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Tampa
#46 Family Hotel in Tampa
#52 Business Hotel in Tampa
Price Range: $102 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tampa Airport Westshore 3.5*
Number of rooms: 238
Official Description (provided by the hotel):
One of the best Tampa International Airport hotels offering exceptional service and the closest proximity of International Plaza hotels with complimentary Tampa Airport shuttle service from 5am-1am. Unwind with a swim in the heated outdoor pool or work out in the fitness room or at the on-site tennis court. This hotel is ideal for special events, with over 12,000 sq. ft. of flexible function space and free Wifi access. Not many hotels near downtown Tampa can compete with our location in Westshore within easy access to International Plaza, Raymond James Stadium, Cigar City Brewery and Ybor City. ... more   less 
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Also Known As:
Hilton Tampa Airport Westshore Hotel Tampa
Hilton Hotel Tampa
Tampa Hilton

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