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Grand Hyatt Tampa Bay
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Reviews (3,143)
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All reviewsnature walkthe main hoteloystercatchers restaurantnature preserveoystersclose to the airportbeautiful propertylobby barself parkingroom servicecorner roombusiness meetingvery nice hotelbusiness hotelclearwater beachinternational plazafree shuttle
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2,372 - 2,377 of 3,143 reviews
Reviewed August 19, 2013

What sets aside this hotel is the genuine warmth of the staff. From Briana at the check in to Lila at the breakfast to Iliana (sp?) who found an envelope I had left behind and mailed it to me, I cannot say more about their desire to go above and beyond. Whenever I have business in the Orlando area, I stay here and drive rather than stay at the Orlando Airport Hyatt (also very good).

Room Tip: Choose a bay view room. BTW, i checked breakfast as average/very good in terms of the items one gets at an upscale Hyatt. The service is outstanding.
  • Stayed: August 2013, traveled on business
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Thank BusinessTravelerOH51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this reviewResponded August 20, 2013

Hi BusinessTravelerOH51,

Thank you for going out of your way to provide feedback about your recent stay at our Grand Hyatt Tampa Bay. It is great to hear how much you enjoyed the fantastic service provided by our employees. We take great pride with your comments about our friendly staff members. It will be our pleasure to welcome you back on your next visit to the Tampa area.

Sincerely,

Nick B. - Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

We have stayed at The Grand Hyatt Tampa Bay in the past and have always found the service to be excellent, but the facilities lacking some. We were very pleasantly surprised this weekend to have found that they have remodeled their rooms and public spaces. HUGE improvement. It is as we were staying in a totally different hotel. The rooms were beautiful and the technology available for connectivity was greatly appreciated. This continues to be a business class hotel and does not offer resort amenities, however; we would again, most definitely recommend a stay in these beautiful rooms. Thanks again for all the personal touches.

Room Tip: Ask for a bayview room, away from the elevators.
  • Stayed: August 2013, traveled as a couple
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Thank Todd F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013 via mobile

We decided to stay here one night to visit Busch Gardens before heading to the beach. We checked in around midnight. The gentleman, I believe he name was Jason, was very friendly and helpful. The valet was great as well. It was nice to be greeted with such friendly staff after a long road trip.
The room was clean. The beds were very comfortable. The only small complaint I had was that the shower did not drain, which is obnoxious but not a big deal IMO. I let the front desk know so they could repair it for the next guest. They thanked me for informing them, & were very apologetic.
I was definitely pleased with the hotel & staff. We will certainly return.

  • Stayed: August 2013
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Thank Angie458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

My partner and I are both very loyal to the Hyatt name. Ever since the Hyatt Regency Bonaventure in Ft. Lauderdale discontinued their alliance with the Hyatt brand, we have been in search for our new "go-to" resort in Florida. On August 20, we checked in to the Grand Hyatt Tampa Bay and fell in love with the entire property. Everyone that we met went out of their way to make our trip (my birthday and our anniversary) a very special occasion. All of the employees, from the concierge to the front desk staff to the valet attendants to the wait staff in the bar, all went out of their way to make us feel as comfortable as possible. The views on the 14th floor for breakfast every morning was fantastic. The poolside was wonderful. Very kept up and always had attention. I am very happy to say that we have found our new vacation spot. This was our first time in Tampa, but for certain will not be our last. We have already made plans to come down this April for Spring Break! A great big thank you to all who have made our trip so special and wonderful!

Room Tip: Any room facing the bay is breathtaking!
  • Stayed: July 2013, traveled as a couple
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Thank capra696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this reviewResponded August 19, 2013

Dear capra696,

Thank you for going out of your way to provide comments about your recent getaway at our Grand Hyatt Tampa Bay. It is great to hear how much you enjoyed your peaceful stay as our guests. Hyatt takes great pride hearing feedback about our employees going above & beyond to make your stay memorable. They will be recognized for your comments. Your referral is greatly appreciated. I look forward to welcoming you back as our guests.

Safe travels,

Nick B. - Guest Relations Associate

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Reviewed August 17, 2013

Decided to stay here for two nights after three weeks in Florida, before our flight home from Tampa to the UK. Oh my gosh, when I opened the curtains of our room, the view of old Tampa Bay was breathtaking. I should have stayed here for the whole of our holiday! Our room was wheelchair accessible with a really nice roll in shower. The lobby was being renovated whilst we were there, but the staff made my stay as accessible as possible and when we visit again next year it will be fully accessible with wheelchair accessible shuttle to the mall too.

What I loved most about the hotel were the grounds. There was a lovely long fishing pier where you could see all types of birds and fish and to my sheer delight a manatee swam just beside me. Heaven! There was a nature boardwalk leading to a viewing tower. All the pools had wheelchair hoists and the pool by the fishing dock had a beach area and table tennis tables with lots of sunbeds to relax on. We had two meals at the Oyster Catchers restaurant which were delicious.

There is a rooftop Italian Restaurant - Armani's with stunning views over the bay - this is where we had breakfast during the renovations.

There is free parking at the hotel and it's only a very short distance to Tampa airport, so you can stay until the last minute. We made friends with Bill, the hotel's Chief Engineer and we look forward to seeing him again next year.

Room Tip: Ask for a bay view room and I promise you will be as overwhelmed as I was.
  • Stayed: July 2013, traveled as a couple
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Thank Annie1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this reviewResponded August 20, 2013

Dear Annie1955,

Thank you for sharing such detailed feedback about your recent stay at our Grand Hyatt Tampa Bay. It is great to hear how much you enjoyed the view of the bay from your room. I am glad our employees could help start your vacation in a great way. Our employees take great pride with ensuring our guest's needs are met. I hope you will consider returning to our hotel on your next visit to the states!

Safe travels,

Nick B. - Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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