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“Near airport, but nothing else”

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Grand Hyatt Tampa Bay
Ranked #2 of 164 Hotels in Tampa
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 20, 2012

The property is beautiful, the restaurants are good. Check in was fast and easy and the hotel staff were helpful. That being said, I was there for a conference for three days. I was stuck there. There was nothing close so I was stuck eating at the hotel restaurants although I had a car. The food was expensive and the service at all of the restaurants was adequate, but I'd expect better for the price. The combination of price and service made me feel that I was stuck. The one day I ate the prepackaged sandwiches they sold for lunch, I had an upset stomach which pushed me to the lounge for food the next day. I'll review the restaurants separately since this is about the hotel. The room was spotless and comfortable. The AC worked perfectly, it was quiet and the room stayed at a perfect temperature. The bathrooms were laid out awkwardly. I could hardly reach the TP since it was on a far wall and the only mirror in the place was over the bathroom sink and it was difficult to put makeup on. If you're tall, you won't notice this. I had a room that looked over the airport which wasn't the premium view, but I opened the curtains and had a beautiful view of the sunrise over the skyline, so it was still an amazing view. The workout room has a good variety of equipment in good working order. They also have a refrigerator with bottled water and chilled moist towels.

  • Stayed: November 2012, traveled on business
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1  Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this reviewResponded November 27, 2012

Dear Lisa D:

Thank you for taking the time to share feedback about your recent stay at our Grand Hyatt Tampa Bay. Your comments about the menu items are appreciated. We'll be happy to pass your feedback to our Food & Beverage Manager. It's great to hear about you catching the sunrise from the fantastic view from your room. We hope to have the opportunity to welcome you back again!

Sincerely,

Nick B. - Guest Relations Associate

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2,406 - 2,412 of 2,985 reviews

Reviewed November 18, 2012

I stayed at the Grand Hyatt while on a business trip. This hotel was everything I could have asked for and more! First of all, the hotel is right near the Tampa Airport, which is extremely convenient for anyone travelling for business. My room was extremely clean- it was literally spotless, and very comfortable. Water bottles were placed in my room for purchase each morning by housekeeping, which I greatly appreciated. Housekeeping was extremely friendly and respectful of my belongings. The restaurant inside the hotel served absolutely delicious breakfast food, as well as the restaurant on the hotel property. Great place to stay! The only thing I would have liked to see was a mini fridge in the room so that I could store my delicious leftovers for snacking at a later time. I also encountered a very rude service person at the front desk when I called towards the end of my trip who actually hung up on me while I was speaking to him. While this was upsetting, my stay at the Hyatt was so wonderful otherwise, that it was only a small wave in an otherwise perfect and happy experience.

  • Stayed: October 2012, traveled on business
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1  Thank kehern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this reviewResponded November 26, 2012

I appreciate that you took the time to provide feedback in regards to your recent stay. It’s great to read that your room was very comfortable and extremely clean. I’ll be sure to share your comments with the housekeeping staff letting them know you enjoyed their service. Guests do have the option to request a refrigerator. These are based upon availability but can be requested. I apologize for your phone encounter with the front desk agent. This is very disappointing to read and we will address this situation immediately. Thank you for such a wonderful review. I hope we can welcome you back to our property in the near future!

Brock S. – A Guest Relations Associate

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Reviewed November 15, 2012

I recently stayed at the Hyatt Tampa in Nov 2012. I was there for 3 nights for business. I came in on a Sunday to relax before my meeting and it was great. There are 2 pools. The pool near the casitas have a little beach which overlook the water which is really nice. I ate at Oystercatchers which also overlooks the water and its great. The prices are reasonable and the food is great. I worked outside, there is a nice nature trail and jogging path along the water. The gym gives out bottled water which is always a plus in my book because I drink a ton of water. The rooms are very big with a nice chaise lounge in the seating area. The beds had great linens and I slept we'll even though it was by the airport, did not hear much noise. The bathroom, is a great size and the decor in the room is very relaxing. The hotel was recently renovated according to its website and it was a nice job. All the people that worked there were nice and helpful. I would highly recommend this hotel!

Room Tip: The corner rooms overlooking the water.
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  • Stayed: November 2012, traveled on business
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1  Thank revans0721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this reviewResponded November 19, 2012

Thank you for your recommendation it is our biggest compliment! I’m delighted to read that you had an outstanding stay at our property. Your comments regarding the restaurant Oystercatchers are valued as well as the comments about our health club. I’m glad that you found your room to be well appointed and comfortable. Your feedback is greatly appreciated. We look forward to welcoming you back to Grand Hyatt Tampa Bay in the future!

Brock S. – A Guest Relations Associate

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Reviewed November 13, 2012

Stayed at the Grand Hyatt Tampa Bay for one night and the tail end of our trip before flying out of Tampa International. The service was impeccable and they upgraded us to a bay view suit free of charge for no reason. The entire hotel looked recently renovated, and was extremely clean and well maintained. My only complaint is that we didn't get to spend more time there. If we're ever in the area again, we will definitely be staying at the Grand Hyatt.

Also, there is a phenomenal seafood restaurant on the property called Oyster Catchers. It's a little pricey, but if you're looking for somewhere close and don't feel like driving far, I'd highly suggest it. The attention they give to the smallest things (i.e. utensil placement) makes the experience even better. I always think good service and attention makes an excellent meal even better. There is also another restaurant inside the hotel, but I cannot speak to that, as we did not eat there.

You can also print your boarding passes in the lobby free of charge.

Room Tip: We stayed on the bay side and had no issues with noise.
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  • Stayed: November 2012, traveled as a couple
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1  Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this reviewResponded November 15, 2012

Dear Adam G:

Thank you for taking the time to share feedback about your recent stay at our Grand Hyatt Tampa Bay. Your comments are greatly appreciated, and we're delighted to hear how much you enjoyed the time you spent at our hotel. We hope to have the opportunity to welcome you back the next time your travels bring you back through the Tampa area!

Sincerely,

Nick B. - Guest Relations Associate

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Reviewed November 8, 2012

Stayed at the Grand Hyatt Tampa Bay this week for a conference. Did go a few days early to relax. This is a very nice hotel, great staff always ready to help or answer a 'tourist' question. Nice facilities for a conference...good food. Food in restaurants on property was good also and great wait staff. I did ask for an upgrade upon check in and got a room with a view of the bay...definitely worth it to wake up to a gorgeous view of the bay and to watch the sunsets. This hotel has an outdoor walking trail to their Oystercatchers Restaurant and there is a little bit of beach and fire pits in this area...just a nice relaxing place. Good place again to catch the sunset. Would definitely stay here when in Tampa again for business or pleasure. Just a short drive down Hwy 60 to Clearwater and more gorgeous beaches.

Room Tip: Ask for upgrade to bay side of hotel.
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  • Stayed: November 2012, traveled on business
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Thank bannertraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this reviewResponded November 9, 2012

Thank you for sharing you recent experience at Grand Hyatt Tampa Bay. It’s a delight to read when our guests have a top notch experience at our property. I’m elated that you found the staff to be fantastic and the food to be delicious. We have a great property that offers outstanding service and a great selection of restaurants. Your recommendation is very much appreciated. We look forward to welcoming you back to our property in the near future!

Brock S. – A Guest Relations Associate

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Reviewed November 8, 2012

I really liked this hotel. Good service, clean rooms, good location. The room service was amazing and some of he best food I have ever had delivered to my room. I loved so many things about this hotel. The only thing that keeps it from being great is the wireless service. I continue to be amazed that nice hotels like this charge for wireless access in the room. That wasn't the problem though. Usually when you log in once, it automatically keeps you logged in and when you come back in the room from being somewhere it will automatically log you back in. Not here. I wish I had a dime for every time I had to go back and log in with a silly code. I was doing a lot of work in the room, and if I took a 10 minute break.....I would have to log in again. Very annoying and as nice as the hotel is, this will keep me from coming back. What a shame.

Stayed: November 2012, traveled on business
Thank fischman44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

This hotel has beautiful property grounds compared to many other hotels in Tampa, it is close to the airport, malls and attractions, lots of great places to dine in the area to. For us the best spot was the room that we chose we went with the casitas, they were spacious and updated, seemed like you wre in your own little villa. The only down fall our room had is that the fridge was not working and never did? The pool area by the casitas was very clean and nice, but the pools service was slow, we had to chase the girls down for a cocktail on a Saturday by the pool. Oyster Catchers is a great spot for breakfast and a very good spot to start your evening with a cocktail. Also they charge for internet, most hotels are changing this and offering free wifi, at the leel this hotel is at they should have free wifi. Given all that i would stay there again. It was nice and the staff was good.

  • Stayed: October 2012, traveled with friends
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Thank travelthroughmyeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Tampa Bay

Address: 2900 Bayport Drive, Tampa, FL 33607-1479
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Tampa
#1 Business Hotel in Tampa
#1 Luxury Hotel in Tampa
#2 Family Hotel in Tampa
#4 Green Hotel in Tampa
Price Range: $152 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Tampa Bay 4*
Number of rooms: 442
Official Description (provided by the hotel):
Grand Hyatt Tampa Bay offers a unique retreat for business travelers and vacationers alike. This 4 Diamond, waterfront hotel set among 35 tropically landscaped acres offers 442 deluxe guest rooms including 23 suites, 45 casitas and exclusive Grand Club accommodations, two swimming pools, tennis courts, a nature trail, three restaurants including award winning Armani's high atop the 14th floor and Oystercatchers at the waters edge. Conveniently located five minutes to Tampa International Airport with complimentary shuttle and International Plaza & Bay Street Mall. ... more   less 
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Also Known As:
Grand Hyatt Tampa Bay Hotel Tampa
Hyatt Tampa Bay
Tampa Hyatt

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