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“Very comfortable accommodations in a great location” 4 of 5 stars
Review of Hilton Tampa Downtown

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Hilton Tampa Downtown
Ranked #12 of 162 Hotels in Tampa
Certificate of Excellence
GreenLeadersBronze level
Miami, Florida
Level Contributor
479 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
“Very comfortable accommodations in a great location”
4 of 5 stars Reviewed August 25, 2014 via mobile

The first thing that strikes you about this Hilton Hotel is the service. The lobby area is inviting and the dining room is very nice. But most of all, the service is fantastic. I always feel like I get great service. The room was very comfortable and had an excellent workstation with plenty of outlets to plug in many devices. The bed is very comfortable and my floor was quiet. On this stay, I am away from the pool area which I recommend. You'll find it quieter with less interruptions. I wish they would beef up the workout room a bit and add more weights; however, that is a minor point given all the other good things here. Having a Starbucks in the hotel is also a plus

Stayed August 2014, traveled on business
Helpful?
Thank Joseph F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy K, Rooms Executive at Hilton Tampa Downtown, responded to this review, August 26, 2014
Thank you so much for writing a review about the Hilton Tampa Downtown and commenting on our fantastic service. We are glad you enjoyed your time with us. The Starbucks located in the hotel is a BIG hit with all our guests. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,076 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
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English first
Tampa
2 reviews
5 of 5 stars Reviewed August 25, 2014

This was a perfect stay for me and my family. Great southern hospitality! The staff was very friendly from the front desk to the kitchen staff.Room was nice and spacious and very clean. everyone always had a smile on their faces. I will be back with my family and friend.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ernest D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy K, Rooms Executive at Hilton Tampa Downtown, responded to this review, August 26, 2014
Thank you for writing a review about your experience at the Hilton Tampa Downtown. The staff and I are very happy that you had a perfect stay with your family. We take great pride in providing excellent customer service to all our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tampa, United States
1 review
5 of 5 stars Reviewed August 24, 2014

Fantastic and easy location to conduct business in downtown Tampa. I recommend this hotel, very nice and flexible people to work with. Very friendly and helpful people around the hotel. Free internet in the lobby and newspapers keeps you in touch with current events around the country.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lincoln W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy K, Rooms Executive at Hilton Tampa Downtown, responded to this review, August 26, 2014
Thank you for taking the time to write a review about the Hilton Tampa Downtown. We are so happy that you had a wonderful stay with us. Come back to see us when your travels bring you to the Tampa area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pawleys Island, South Carolina, United States
1 review
1 of 5 stars Reviewed August 22, 2014

I have never stayed in a Hilton Hotel that was as dirty as this hotel. The carpet was filthy and it seems like sewer gas was entering the hall and bathroom. This miserable trip began with check in. Even though we requested a room with double beds since January 2014, we were told that we could not have it. We requested rooms on the lower floor, but h was given rooms on the 11th floor. The attendant at the desk was not courteous, she treated us as though she did not care if we were comfortable. We will never stay at this hotel when we return to Tampa, and advise anyone else to stay away.

  • Stayed August 2014, traveled on business
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy K, Rooms Executive at Hilton Tampa Downtown, responded to this review, August 26, 2014
Thank you for taking the time to write a review about the hotel. I apologize for the experience that you have described. Please call me at 813-222-4960 to discuss this matter further. Randy Kuiken, Rooms Executive.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hattiesburg,
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stayed at the Hilton for business purposes. First impressions of the hotel were good. However, a few improvements might be needed. While the clerk at checkin was friendly and informed me about the free Wi-Fi package I received and my special request for pillows that should be taken care of, it would've been nice to get a little more information about the location of hotel amenities and anything interesting going on in the area. Also, despite the clerk's assurances about my pillow request, I still had to call down to housekeeping to get the right kind of pillows in the room. It took two calls and 30 minutes before I finally got them! Housekeeping could use some service improvements. The room was nice, but view wasn't so great. Bathrooms and closets were very small too. The bed felt comfortable, but I didn't sleep so well. Seems as though one side of the bed was sinking down a bit. Overall, I'd stay again, just would ask where amenities are, better views and ensure the correct pillows were there.

  • Stayed August 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Sg2011523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy K, Rooms Executive at Hilton Tampa Downtown, responded to this review, August 21, 2014
Thank you so much for taking the time to write a review about your experience. I am glad the first impression about the hotel was very good. I apologize for the pillows not being correct when you checked into the hotel. I will share your comments with the appropriate Managers to ensure this does not happen again. Please come back and try out the hotel again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

High class hotel. Nice pool and hot tub. Great for convention weekends. Took care of my parking for free the day I needed to check out but still wanted to be in Tampa for the day. The staff is very friendly and helpful.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy K, Rooms Executive at Hilton Tampa Downtown, responded to this review, August 18, 2014
Thank you for writing a review about the hotel and your experience at the Hilton Tampa Downtown. The staff takes great pride at making sure every guest receives great service. Hope to see you again! Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamstown, United States
1 review
5 of 5 stars Reviewed August 15, 2014

Great amenities, internet speed was like no ever I ever experienced at a hotel. Rooms and property extremely clean. Used the pool, the bar and the food is very very good! Was there last year for a convention and the place was even better this time. Love this place!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy K, Rooms Executive at Hilton Tampa Downtown, responded to this review, August 18, 2014
Thank you for taking the time to write a review about the hotel. The staff and I are so happy that you enjoyed your stay while attending your convention. Hope to see you again soon! Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Tampa Downtown

Property: Hilton Tampa Downtown
Address: 211 N Tampa St, Tampa, FL 33602-5805 (Formerly Hotel Tampa)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Tampa
#14 Romantic Hotel in Tampa
#14 Business Hotel in Tampa
#31 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Tampa Downtown 3.5*
Number of rooms: 520
Official Description (provided by the hotel):
Hilton Tampa Downtown is an upscale urban hotel surrounded by the natural attractions of one of Florida’s busiest and most beautiful gulf coast areas. Located in the heart of downtown Tampa, we feature convenient access to all of the attractions of Tampa, Clearwater, St. Petersburg and Orlando. We’re 6 miles from Tampa International Airport and a few blocks from the Tampa Convention Center, the Florida Aquarium, the University of Tampa, the Tampa Bay Times Forum, the David A. Straz, Jr. Center for the Performing Arts and the area’s centers for culture, heritage, shopping, entertainment and sports. Hilton Tampa Downtown offers 520 guestrooms, including 14 suites, all providing a sophisticated and relaxing environment of contemporary furnishings, finishes and personal amenities. For on-property relaxation, guests can enjoy our tropical rooftop outdoor pool, heated whirlpool, sundeck and fully equipped health club. The Restaurant 211 “complex” offers daylong opportunities for outstanding food and socializing. Restaurant 211 features American Cuisine for breakfast, lunch and dinner. Our Coffee Bar brews the exclusive Starbucks® Coffee. And, our Bar pours, draws, shakes, and stirs the perfect cocktail. Of the 30,000 square feet of function space at Hilton Tampa Downtown, over 27,000 square feet are on one floor, which gives meeting and social planners many options for planning flow from function to function. Our catering professionals have over twenty years of experience in preparing events for groups from 10 to 2,400. They offer a full range of services including theme parties, custom menus, décor design and transportation. Most of our hospitality staff has been with the property since it opened in 1982. Their local knowledge, impeccable service, and customer-focused attitudes provide every guest with a unique hotel experience found only at Hilton Tampa Downtown. ... more   less 
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Also Known As:
Hyatt Regency Tampa Hotel Tampa
Tampa Hyatt Regency
Hyatt Tampa

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