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“Great Hotel, Excellent Downtown Location.”

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Hilton Tampa Downtown
Ranked #15 of 163 Hotels in Tampa
Certificate of Excellence
GreenLeadersBronze level
Portland, Oregon
1 review
“Great Hotel, Excellent Downtown Location.”
Reviewed March 24, 2014

I had a great stay as usual. The staff was courteous, friendly and helpful. Pilar was especially nice and very good at what she does. My room on the 16th floor was the best room I've stayed in this hotel because I believe that the rooms are a little larger on the 16th floor and above.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, March 28, 2014
Greetings Steve J,

Thank you for staying with us. It was nice to see you enjoyed your stay and that our staff made such a positive impression on you especially Pilar. Our staff really care about our guests and I am happy you received great customer service from them.

It was a pleasure having you as a guest and we look forward to welcoming you back again soon.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (145)
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English first
Alexandria, United States
1 review
Reviewed March 24, 2014

Everyone from the front desk representatives to the servers at the hotel restaurant were professional and excellent. The server at the 211 Restaurant, Stacie, was extremely friendly and hospitable to our large group. She went above and beyond with excellent service. Great hotel!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, March 28, 2014
Greetings Mike S,

Thank you for staying with us.

Thank you for your kind comments about our staff. They are our #1 asset, and we are glad you experienced great customer service from them, especially from Stacie at the Restaurant. We will share you comments with them and thank them in your behalf.

Should your travel plans bring you back to Tampa, we hope you will stay with us again.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windham, New Hampshire
Level Contributor
3 reviews
3 hotel reviews
Reviewed March 21, 2014

THe updates to the Hotel were amazing! The staff were all wonderful. I spent time at bar each night for a bit and the bartenders and waitresses were wonderful! The waitress at breakfast (Stacie) was a gem. She was so kind and helpful! Looking forward to heading back there next year for our Conference.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ronda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, March 28, 2014
Greetings Rhonda D,

Thank you for staying with us. We are glad you liked our newly renovated hotel. Thank you for the comments about our staff, especially the one about Stacie. Each one of them is an ambassador and we will be happy to thank them for representing the hotel so well.

We are looking forward to seeing you next year again!

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverview, Canada
Level Contributor
104 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 21, 2014

Stayed here for a week while on business. Great hotel. Have been here before. Great central location, staff was friendly, services were easily accessible, and no complaints about noise.

It was VERY crowded in the main areas the week I was there because of some convention so that was a bit annoying but not enough for me to complain. Glad to see the hotel does that well.

My only con on this hotel is that the "business center" is in an open area right in the middle of the lobby. I did not feel too comfortable using the computers there with so many people around, but it still was perfectly acceptable.

Would recommend to anyone.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, March 28, 2014
Greetings Matt K,

Thank you for staying with us once again. We appreciate your comments. We hope you enjoyed your time in Tampa while on business.

We look forward to welcoming you back again.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
1 review
Reviewed March 20, 2014

I felt welcome the minute my family got out of the car. The valet service was great and very accommodating! I used to regularly stay at the Hyatt for business trips but the new renovations blew me away! Gorgeous! I was unsure about having the entire family coming simply because my children are young. And although the appearance is luxury it still makes for a great family stay. Bell service was fantastic! One lady in particular was super friendly. Unsure if her name was Stacey or Susan, but she was so helpful and went above and beyond! The Starbucks is beautiful!!! I didn't realize until about halfway through our stay that they are also Hilton employees. My wife took full advsntage of being able to charge drinks to the room. The most helpful were Keith and Victoria, it was a breath of fresh air! The front desk employees were always cheerful and answered all our questions! Wife and I ate at 211 and although the food was delicious the servers were not up to par. Will definitely stay at this location again!!!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, March 28, 2014
Greetings markyce,

Thank you for staying with us. It was nice to see that you and your family enjoyed your visit to our hotel. Thank you for all your kind comments, we truly appreciate them.

Should your travel plans bring you back to Tampa, we hope to see you and your family again.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
Reviewed March 19, 2014

Truly enjoyed my stay at the Hilton Downtown. The service was great and the room was very comfortable with a nice size bathroom. Thank you to Christie, our server in the lounge, for her great service and pleasant disposition. Bill S.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, March 28, 2014
Greetings William S.,

Thank you for staying with us. We appreciate your comments. We are glad you received great service by Christie at the lounge and it will be our pleasure to thank her for a job well done.

We look forward to welcoming you again.

Warm Regards,

Hilton Tampa Downtown - Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 18, 2014

Was recently at the Hilton downtown for a conference. Room was beautifully done, lobby was gorgeous. Great business services (computers and free printing in the lobby). Perfect for a conference. No complaints.

Tip-the pool is in shade after 3 pm. Hit it early.

The only downside was the food, which was very basic and eh.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BostonHannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, March 19, 2014
Greetings BostonHannah,

Thank you for staying with us. We hope your enjoyed Tampa and your conference.

Thank you for the kind comments about the look of our hotel and our business center.

We will pass along your comments about the food to our Food & Beverage Director and Chef for their information. We apologize for the inconvenience.

We appreciate your feedback and look forward to welcoming you back soon.

Warm Regards,

Hilton Tampa Downtown - Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Tampa Downtown

Property: Hilton Tampa Downtown
Address: 211 N Tampa St, Tampa, FL 33602-5805 (Formerly Hotel Tampa)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Tampa
#14 Romantic Hotel in Tampa
#14 Business Hotel in Tampa
#31 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Tampa Downtown 3.5*
Number of rooms: 520
Official Description (provided by the hotel):
Hilton Tampa Downtown is an upscale urban hotel surrounded by the natural attractions of one of Florida’s busiest and most beautiful gulf coast areas. Located in the heart of downtown Tampa, we feature convenient access to all of the attractions of Tampa, Clearwater, St. Petersburg and Orlando. We’re 6 miles from Tampa International Airport and a few blocks from the Tampa Convention Center, the Florida Aquarium, the University of Tampa, the Tampa Bay Times Forum, the David A. Straz, Jr. Center for the Performing Arts and the area’s centers for culture, heritage, shopping, entertainment and sports. Hilton Tampa Downtown offers 520 guestrooms, including 14 suites, all providing a sophisticated and relaxing environment of contemporary furnishings, finishes and personal amenities. For on-property relaxation, guests can enjoy our tropical rooftop outdoor pool, heated whirlpool, sundeck and fully equipped health club. The Restaurant 211 “complex” offers daylong opportunities for outstanding food and socializing. Restaurant 211 features American Cuisine for breakfast, lunch and dinner. Our Coffee Bar brews the exclusive Starbucks® Coffee. And, our Bar pours, draws, shakes, and stirs the perfect cocktail. Of the 30,000 square feet of function space at Hilton Tampa Downtown, over 27,000 square feet are on one floor, which gives meeting and social planners many options for planning flow from function to function. Our catering professionals have over twenty years of experience in preparing events for groups from 10 to 2,400. They offer a full range of services including theme parties, custom menus, décor design and transportation. Most of our hospitality staff has been with the property since it opened in 1982. Their local knowledge, impeccable service, and customer-focused attitudes provide every guest with a unique hotel experience found only at Hilton Tampa Downtown. ... more   less 
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Also Known As:
Hyatt Regency Tampa Hotel Tampa
Tampa Hyatt Regency
Hyatt Tampa

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